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6 TROUBLESHOOTING
Paper Jams 141
Paper Jams
Checking position of paper jams
When a paper jam occurs in the equipment, the operation stops, the Alert lamp blinks on the control panel, and the
following message appears on the LCD screen to indicate the positions where the paper is jammed.
Check the error code, remove any paper jam, and then press the [START] button to resume the operation. If you select
"AUTO" for "JAM RECOVERY", the equipment can automatically recover from the error after you clear the paper jam.
P.132 “Setting the jam recovery function”
When a paper jam occurs in the equipment, the procedure to remove the jammed paper appears on the LCD screen.
Press the and buttons to scroll up and down the procedure.
When paper jams occur frequently
When paper jams occur frequently, they may be due to one of the causes listed below. Check the following items when
they occur frequently:
y
Paper which is not acceptable for the equipment is used.
P.30 “Paper types not acceptable”
y
The sizes of paper loaded in the drawer or on the bypass tray are not registered into the equipment properly.
P.38 “Preparation 3 - Registering Loaded Paper”
y
More jammed paper is still remaining after the release of a paper jam.
y
There is no gap between the side guides and the paper in the drawer, or the gap is too wide.
y
The stack height of the paper is exceeding the indicators in the drawer.
When releasing jammed paper
Observe the following precautions when you release jammed paper:
Do not tear jammed paper.
Pull out jammed paper carefully with both hands, trying not to tear it. If you release it forcibly, the jammed paper will be torn
and it will make the release difficult. Be sure that any torn parts are not left inside the equipment.
Do not touch the fuser unit or the metal part around the unit.
When you release paper jammed within the fuser unit, do not touch the fuser unit or the metal part around the unit. If you
touch the inside of the equipment, this could cause burns or any injury to your hands.
Error Code
Position of Paper Jam
E01
Inside of the fuser unit (
P.144)
E02
E03
E40
E41
E09
Inside of the transfer unit (
P.142)
E13
E12
Bypass tray (
P.142)
1
5
PAPER JAM E13
OPEN SIDE COVER
Summary of Contents for E-studio18
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