Tieline Bridge-IT, User Manual

Page: 208 / 227

208 Bridge-IT Manual v4.0
© Tieline Research Pty. Ltd. 2019
7. Use the numeric KEYPAD to enter the IP address and press to store the setting. Note:
use the * or # buttons to enter the periods in the IP address and use the RETURN
button to delete any numbers already entered.
8. Enter changes to the v4 Subnet (Subnet Mask) or v4 Gway (Default Gateway) in the
same way if they are required (check with your network administrator for these settings).
9. After all changes have been made use the navigation buttons to scroll to the top of the
menu and select Apply Setting , then press the OK button to save all changes.
10. From the Home screen select Settings > Unit > Eth1 in the codec menus to ensure the
new static IP address has been entered correctly.
Configuring a Static IP Address in Commander G3 and i-Mix G3 Codecs
To set up a static IP address in Commander G3 and i-Mix G3 codecs select Menu >
Configuration > Advanced > LAN settings > IP Setup > Setup > Static > IP Address >
[enter IP address] > press OK > Subnet Mask [enter Subnet Mask] > press OK >
Gateway [enter Gateway] > press OK > reboot the codec
.
Record IP Address Details
IPv4 Static IP Address
IP Address . . .
Subnet Mask
. . .
Default Gateway . . .
IPv6 Mode: Manual (Bridge-IT, Genie and Merlin codecs only)
IP Address
: : : : : : :
IPv6 Prefix Size
IPv6 Gateway
: : : : : : :
Getting Connected
Once the studio codec is configured you are now ready to receive an incoming call from the
remote codec over the internet. Always dial from the field codec to the studio codec over the
internet unless the remote codec is assigned a public static IP address and you know this
address.
If you dial the studio using a cell-phone data network at the remote site you will not normally
experience any firewall or port blocking issues at the remote end of the link using default Tieline
ports.
Troubleshooting: How to Determine Where Firewall Port Blocking is
Occurring
If you find you are unable to either send or receive audio between the studio and remote codecs
you can use Tieline's Link Quality reading to diagnose where ports are being blocked. LQ can be
displayed on the front LCD screen of Tieline's Bridge-IT, Merlin and Genie codecs by selecting
Cxns , then select the connection you want to view and press the OK button. LQ readings are also
displayed on the home screen of all Commander and i-Mix G3 codecs.
Link Quality (LQ) Readings
Send and Return LQ numbers help you to determine if a problem is occurring at either end of
a connection. For example, on an IP connection the Return LQ reading represents the audio
being downloaded from the network locally (i.e. audio data is being sent by the remote codec).
Conversely, the Send LQ reading represents the audio data being sent by the local codec (i.e.