Engine General Information and Diagnosis: 1A-14
Step 1: Customer Complaint Analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose,
use of such an inspection form will facilitate collecting information to the point required for proper analysis and
diagnosis.
Customer problem inspection form (example)
NOTE
The form is a standard sample. It should be modified according to conditions characteristic of each
market.
I2RH01110010-02
Summary of Contents for Liana RH418
Page 4: ......
Page 222: ...3A 13 Drive Shaft Axle ...
Page 362: ...5A 136 Automatic Transmission Transaxle ...
Page 370: ...Prepared by 1st Ed Feb 2004 2nd Ed Jul 2006 367 ...