7-2
920017-148
Operator Manual
Troubleshooting
Table 7-1. Troubleshooting Chart – No Alarm Screen or Printout (Cont'd)
PROBLEM
POSSIBLE CAUSE AND/OR CORRECTION
4.
Generated printout is light or blank or
parts of characters are missing on gener-
ated printout.
5.
Normal display when POWER/OFF-
STANDBY switch is turned on, but printer
will not print.
6.
Printer printout is erratic.
7.
No sound acknowledgment (beep sig-
nal) when touch pads are pressed.
8.
Display locked up; pressing STOP/
RESET touch pad has no effect.
9.
Thornton 200 pH Controller does not
operate (display is blank) when build-
ing electrical supply disconnect switch
is ON.
2. Screen indicates "SERVICE TEST" when
POWER-OFF/STANDBY switch is posi-
tioned to POWER.
3.
Printer does not operate (display is blank)
when building electrical supply switch is
ON.
1. Unit in Service Mode - Switch washer to Operating Mode by
pressing EXTEND CYCLE touch pad.
2. If condition reoccurs, call STERIS.*
1. Printer ribbon cable unplugged from printer PC board – Call
Service.
2. Printer is defective – Call STERIS.*
3. Printer PC Board is defective – Call STERIS.*
1. Printer paper installed backwards – Reinstall paper roll with
paper feeding downward from the back of the roll.
2. Incorrect printer paper used – Use recommended products;
do not use other brands of thermal paper, use only STERIS
thermal paper (Part number P129359-008).
3. Printer head is dirty – Call STERIS.*
4. Printer is defective – Call STERIS.*
5. Printer PC board is defective – Call STERIS.*
1. Printer ribbon cable unplugged from printer PC board – Call
Service.
2. Printer PC board defective – Call STERIS.*
3. Printer is defective – Call STERIS.*
1. Printer PC board defective – Call STERIS.*
2. Printer is defective – Call STERIS.*
1. Touch panel unplugged – Call STERIS.*
2. Touch panel defective – Call STERIS.*
1. Push and pull EMERGENCY STOP pushbutton.
2. If condition reoccurs, call STERIS.*
Call STERIS.*
*Service charges may be incurred. Consult your warranty for details.