Message
Causes
Solutions
Restart the whiteboard
Failed to switch the touch
input control.
The page will be restored
after restarting the
whiteboard.
Try again because the
function being performed
will be ended.
Do not turn the power off
while restarting.
Failed to switch the touch
input control.
Touch [Restart] to restart the
whiteboard.
An error has occurred
Failed to switch the touch
input control.
The setting will be ended.
Try again because the
function being performed
will be ended.
Failed to switch the touch
input control.
Touch [OK] to close the "Administrator
Settings" screen. If you want to
continue configuring the setting,
reopen Administrator Settings.
Cannot login whiteboard
Failed to communicate with
the server.
The following are possible
causes:
• Cannot access the
network.
• The network settings
are incorrect.
• The server settings are
wrong.
Check the network settings and the
server settings. Also, check the network
status.
Cannot login whiteboard
Failed to distinguish the user
(card) information.
• Check the user (card) information.
• Register the user (card)
information at the authentication
destination if necessary.
9. Troubleshooting
280
Summary of Contents for Interactive Whiteboard Controller Type 2
Page 2: ......
Page 14: ...12...
Page 34: ...1 Overview 32...
Page 75: ...2 Touch Import File DTW475 3 Touch Temporary Save Folder DWJ056 Operating a File 73...
Page 88: ...2 Using a Whiteboard 86...
Page 110: ...3 Connecting Devices 108...
Page 122: ...4 Connecting to a Video Conference 120...
Page 246: ...8 Changing the Interactive Whiteboard Settings 244...
Page 342: ...MEMO 340 EN GB EN US EN AU Y420 7506D...
Page 343: ......
Page 344: ...EN GB EN US EN AU Y420 7506D 2018 2019 Ricoh Co Ltd...