Ricoh Interactive Whiteboard Controller Type 2, Operating Instructions Manual

Page: 270 / 344

Message Causes Solutions
An error has occurred on the
whiteboard closing.
Turn the power off and then
on again. Machine initialization may
have failed because the
system did not enter
standby mode. Quickly press and release the power
button of the machine. When the
machine is turned off, press the power
button again to restart the machine.
When you are using the RICOH
Interactive Whiteboard D3210/
D8600 and [For standby press the
power button] is enabled, press and
hold the power button to shut down the
machine while the whiteboard screen is
displayed.
Error Messages Related to Configuration Settings
Message Causes Solutions
Cannot import. The import has failed due to an
unknown reason. Contact your service representative.
Cannot import because the
email address format is
incorrect.
Use the correct email
address format. The format of the e-mail address
is invalid. Check that none of the following
applies:
• The e-mail address is left blank.
• More than 64 characters are
used for the local block of the e-
mail address.
• More than 255 characters are
used for the e-mail address.
9. Troubleshooting
268