Troubleshooting and Diagnostics
158
P/N CLS151164 Rev. B
LabChip GX Touch/GXII Touch User Manual
PerkinElmer, Inc.
Optics Test
Test Chip A required
Test Chip C required
Description
Potential Cause of Failure
Home Optics
Optics Motor failure. Contact
PerkinElmer Technical Support (see
Focus/Laser/Detector
Incorrect initial starting position due to
crash or contact of optics block with an
object. Laser or detector failed. Laser
power too low. Contact PerkinElmer
Technical Support (see
).
Laser On/Off Test
Signal level difference between On and
Off states too low may indicate laser
burned out or detector failure. Contact
PerkinElmer Technical Support (see
Description
Potential Cause of Failure
Optics Calibration Test
Signal out of range indicates laser,
optical alignment, or filter degradation.
Contact PerkinElmer Technical Support
(see
If the Drift is greater than 7.5%, calibrate
the optics (see
If the Gain factor is not within the factory
limits, contact PerkinElmer Technical
Support (see
Optics Background
Test
Increase in signal when laser is turned on
(background signal) is not less than the
limit. Calibrate the optics (see
).
Optics Noise Test
If the Optics Noise is greater than the
limit, calibrate the optics (see
If the problem still occurs, contact
PerkinElmer Technical Support (see
