Lucent Technologies CentreVu Report Designer, User Manual

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Edit | Inputs CentreVu Report Designer Version 8 User Guide
Editing the Appearance of Input Fields
6-11
Prompt The prompt column shows the text that will display on the
report input window for this input field. You can edit the
text for the prompt by selecting the cell in the table and
then typing the text that you want to display. If you want
to delete the existing prompt text, use the backspace key
to erase the letters.
You can enter a name with up to 30 characters long,
including blank spaces.
The prompt name should describe the information (what
split/skill, what date, what time, and so on) a user must
enter in the field when ordering the report. For example, if
you want the user to enter a date, “Date” would be an
appropriate prompt. However, if the user can enter more
than one date in the field, “Dates” would be more
appropriate.
Associated
ACD The Associated ACD column lets you use the Current
ACD or assign a specific ACD to be used for this input.
The default for this column is Current ACD. If you want to
allow the user to pick a specific ACD for the input field,
use the pull-down list to the right of the column to select
ACD. If the Associated ACD column is blank, the input
cannot be associated with a specific ACD.
Select Current ACD if either of the following conditions is
true:
●
You have only one ACD
●
You always want the report to show data for the
user's current ACD.
Select ACD if the people who will be running the report
have read permissions for more than one ACD. Allowing
the user to select the ACD for the input is most useful
when you are creating a multi-ACD report.
Default
Value You can define a default value for most input fields. To do
this, select the browse button to the right of the column.
The available values for this type of input are displayed.
Highlight one and select OK.
If you select a default value, the user can change the
value on the input window.
Column Function