Action
Yes
No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a
Open the Printing Preferences dialog.
b
From the Print and Hold tab, click
Use Print and Hold
, and then
click
Keep duplicate documents
.
c
Enter a PIN, and then save the changes.
d
Send the print job.
For Macintosh users
a
Save and name each job differently.
b
Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a
Delete some held jobs to free up printer memory.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a
Add printer memory.
b
Print the documents.
Are the documents printed?
The problem is
solved.
Contact
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Go to step 2.
Load the correct
paper size and paper
type.
Troubleshoot a problem
287
Summary of Contents for XC4342
Page 64: ...3 Remove the fax cover 4 Remove the fax bracket Set up install and configure 64 ...
Page 65: ...5 Install the fax card to the bracket Set up install and configure 65 ...
Page 70: ...4 Install the ISP into its housing Set up install and configure 70 ...
Page 71: ...5 Attach the housing to the controller board shield Set up install and configure 71 ...
Page 76: ...Set up install and configure 76 ...
Page 84: ...Set up install and configure 84 ...
Page 85: ...3 Install the wireless module into its housing Set up install and configure 85 ...
Page 86: ...4 Attach the wireless module to the controller board shield Set up install and configure 86 ...
Page 88: ...6 Attach the controller board shield Set up install and configure 88 ...
Page 205: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintain the printer 205 ...
Page 206: ...4 Insert the new toner cartridge 5 Close door B Maintain the printer 206 ...
Page 207: ...Replacing the black imaging unit 1 Open door B Maintain the printer 207 ...
Page 209: ...3 Remove the toner cartridges Maintain the printer 209 ...
Page 210: ...4 Disconnect the imaging kit cable Maintain the printer 210 ...
Page 214: ...9 Insert the imaging kit Maintain the printer 214 ...
Page 216: ...Replacing the color imaging kit 1 Open door B Maintain the printer 216 ...
Page 218: ...3 Remove the toner cartridges Maintain the printer 218 ...
Page 219: ...4 Disconnect the imaging kit cable Maintain the printer 219 ...
Page 220: ...5 Remove the used imaging kit Maintain the printer 220 ...
Page 222: ...8 Insert the black imaging unit into the new imaging kit Maintain the printer 222 ...
Page 223: ...9 Insert the new imaging kit Maintain the printer 223 ...
Page 225: ...Replacing the waste toner bottle 1 Open door B Maintain the printer 225 ...
Page 238: ...2 Remove the used ADF pick roller Maintain the printer 238 ...
Page 240: ...5 Insert the new ADF separator roller until it clicks into place Maintain the printer 240 ...
Page 250: ...2 Remove the ADF pick roller Maintain the printer 250 ...
Page 252: ...5 Insert the ADF separator roller until it clicks into place Maintain the printer 252 ...