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Step
1020-1
The
following
steps
analyze
a
failure
to
load
the
diagnostic
programs.
Note:
Be
prepared
to
answer
questions
regarding
the
operator
panel
display
and
perform
certain
actions
based
on
displayed
POST
indicators.
1.
Power
off
the
system.
Refer
to
“Powering
Off
the
System”
on
page
415.
2.
Select
slow
boot
mode
(select
disable
fast
boot)
on
the
System
Power
Control
menu
from
the
service
processor
main
menu.
3.
Power
on
the
system.
Refer
to
“Powering
On
the
System”
on
page
415
4.
Insert
the
diagnostic
CD-ROM
into
the
CD-ROM
drive.
5.
When
the
keyboard
indicator
is
displayed
(the
word
Keyboard
),
press
the
5
key
on
the
system
console.
6.
Enter
a
password,
if
requested.
7.
Wait
until
the
diagnostics
are
loaded
or
the
system
appears
to
stop.
8.
Find
your
symptom
in
the
following
table,
then
follow
the
instructions
given
in
the
Action
column.
Symptom
Action
The
system
stopped
and
a
code
is
displayed
on
the
operator
panel.
Go
to
the
“Entry
MAP”
on
page
71.
The
system
stops
with
a
prompt
to
enter
a
password.
Enter
the
password.
You
are
not
allowed
to
continue
until
a
correct
password
has
been
entered.
When
you
have
entered
a
valid
password
go
to
the
beginning
of
this
table
and
wait
for
one
of
the
other
conditions
to
occur.
The
diagnostic
operating
instructions
are
displayed.
Go
to
″
MAP
0020:
Problem
Determination
Procedure
″
in
the
RS/6000
and
Eserver
pSeries
Diagnostic
Information
for
Multiple
Bus
Systems
.
The
primary
I/O
drawer
power
on/off
LED
does
not
come
on
or
does
not
stay
on
or
you
have
a
power
problem.
Go
to
“MAP
1520:
Power”
on
page
83.
The
system
login
prompt
is
displayed.
You
may
not
have
pressed
the
correct
key
or
you
may
not
have
pressed
the
key
soon
enough
when
you
were
to
trying
to
indicate
a
service
mode
IPL
of
the
diagnostic
programs.
If
this
is
the
case,
start
over
at
the
beginning
of
this
step.
Note:
Perform
the
system
shutdown
procedure
before
turning
off
the
system.
If
you
are
sure
you
pressed
the
correct
key
in
a
timely
manner,
go
to
“Step
1020-2”
on
page
81.
The
system
does
not
respond
when
the
password
is
entered.
Go
to
“Step
1020-2”
on
page
81.
The
system
stopped.
A
POST
indicator
is
displayed
on
the
system
console
and
an
eight-digit
error
code
is
not
displayed.
If
the
POST
indicator
represents:
1.
Memory,
go
to
“MAP
1540:
Minimum
Configuration”
on
page
110.
2.
Keyboard
a.
Replace
the
keyboard.
b.
Go
to
“MAP
1540:
Minimum
Configuration”
on
page
110.
3.
Network,
go
to
“MAP
1540:
Minimum
Configuration”
on
page
110.
4.
SCSI,
go
to
“MAP
1540:
Minimum
Configuration”
on
page
110.
5.
Speaker,
“MAP
1540:
Minimum
Configuration”
on
page
110.
Chapter
3.
Maintenance
Analysis
Procedures
79
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