GE HealthCare CONFIDENTIAL
Direction
5936427
, Rev. 1
LOGIQ Totus
Basic Service Manual
7 - 66
Section 7-7 - Options Troubleshooting
Backup to cloud failed. Please contact your
GE HealthCare service personnel.
(Error code: 000113)
or
Local restore completed successfully.
Failed to backup newly restored backups
to cloud. Please contact your GE
HealthCare service personnel. (Error code:
000113)
Invalid data value
Contact AVURI Device Connect
Support at
Backup to cloud failed. Please contact your
GE HealthCare service personnel.
(Error code: 000010)
or
Local restore completed successfully.
Failed to backup newly restored backups
to cloud. Please contact your GE
HealthCare service personnel. (Error code:
000010)
External Error
Contact AVURI Device Connect
Support at
Backup to cloud failed. Please contact your
GE HealthCare service personnel. (Error
code: xxxxxx)
or
Local restore completed successfully.
Failed to backup newly restored backups
to cloud. Please contact your GE
HealthCare service personnel. (Error code:
xxxxxx)
Unknown
Contact AVURI Device Connect
Support at
Install
Configuration installation failed.
1.Retry count elapsed (Agent or
service API exception).
3. Any unknown connection issue.
Console side did not receive any
response from Agent\ThingWorx side
in predefined download time delay.
Ensure network connection and retry.
Configuration downloaded is identical to
the current configuration. Press OK to
discontinue installation.
Stop installation.
No action needed.
Agent service config file is corrupted.
Please contact your GE HealthCare
service personnel.
Agent side config
file(IoTAgentConfig.json) is corrupt.
1. Contact service for enabling re-
registration.
2. Select Deactivate.
3. Follow steps for activation.
App key expired.
Please contact your GE HealthCare
service personnel.
ThingWorx server App key expired.
Contact service personnel for app key
expiry date correction.
Invalid server certificate.
Please contact your GE HealthCare
service personnel.
Invalid server certificate
Install valid certificate using Device
Connect Service Certificate.
Network is disconnected.
Establish network connection.
Configuration installation failed. Please
contact your GE HealthCare service
personnel.
(Error code: 000109)
File Id or file path/file name not found
(Resource not found).
Contact AVURI Device Connect
Support at
Table 7-26 Errors for the Device Management Option (Continued)
Error
Details
Solution
Summary of Contents for LOGIQ Totus
Page 2: ......
Page 4: ...GE HealthCare CONFIDENTIAL Direction 5936427 Rev 1 LOGIQ Totus Basic Service Manual ii...
Page 5: ...GE HealthCare CONFIDENTIAL Direction 5936427 Rev 1 LOGIQ Totus Basic Service Manual iii...
Page 6: ...GE HealthCare CONFIDENTIAL Direction 5936427 Rev 1 LOGIQ Totus Basic Service Manual iv...
Page 643: ......