8 Troubleshooting
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897N201058J FDC NX700 Instruction Manual 2022.04
Error
code
Error message
Error condition
Troubleshooting
W5050
No USB memory
USB memory can not
be recognized.
The USB memory is
not inserted.
Insert USB memory.
If the error occurs again, please contact
your dealer for assistance.
E5500
Abnormal sample
spreading on slide
Contact your dealer.
Signal system error
inside circuit board.
When an error occurs after turning the
power on and off, please contact your
dealer for assistance.
E5901
Software logic ERR
Contact your dealer.
A software error has
occurred.
Please contact your dealer for assistance.
8.2.9 QC card, PF card, and DI card errors
(1) When data is not displayed after a QC card is read
Error
code
Error message
Error condition
Troubleshooting
―
―
Problem reading QC
card information
Read the QC card again after making
sure its correct orientation.
If it does not improve, insert the air
blow nozzle into the QR code reader
slot and blow out the dust inside.
Spray by
pushing in
the end of the
nozzle about
50 mm.
(2) When QC information has not been read
Error
code
Error message
Error condition
Troubleshooting
W0170
No QC card info
No QC information.
Read QC card.
The QC card of the
slides loaded in the
slide cartridge has not
been read.
Read the QC card of the printed slide
code.
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