8 Troubleshooting
8-33
897N201058J FDC NX700 Instruction Manual 2022.04
Error
code
Error message
Error condition
Troubleshooting
W4011
QC card ERR
Cannot save data.
Panel card read error Please contact your dealer for assis-
tance.
W4013
QC card ERR
Check whether this is
the correct QC card.
A QC card data error
has occurred.
Check whether the QR code of the QC
card is dirty.
NOTE
When the error is not resolved,
please contact your dealer for
assistance.
W4014
QC card ERR
Cannot read QC card
for “Mode Function
Underway” or “Spotting
Underway”.
Read again after mode
function ends, or after
spotting ends.
The QC card cannot
be read at this time.
After mode function or sample applica-
tion ends, read the card again.
8.2.10 Slide loading errors
Error
code
Error message
Error condition
Troubleshooting
W0040
I n c o r r e c t s a m p l e
WARNING
The sample type set
in analyzer does not
correspond to the read
sample type.
Set the sample type
by SAMPLE key and
the slide’s sample type
corresponding to the
sample. Rerun the
tests from the begin-
ning.
The sample type se-
lected by the [Sample
type] button and the
sample type of the
slide do not match.
(Example)
• Whole blood (W)
slides were loaded
when either [P/S] or
[U] had been se-
lected by the [Sample
type] button.
• Plasma/serum (P)
slides were loaded
when [W] had been
selected by the
[Sample type] button.
Match the configuration by the [Sample
type] button and the sample type to
measure the slide to be used, and then
rerun the measurement from the begin-
ning.
W0041
Incorrect sample type
WARNING
Although a PF sam-
ple rack is loaded, the
sample type setting is
not P/S.
The sample type set-
ting of PF measure-
ment does not match.
Set the sample type to P/S.
8