8 Troubleshooting
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897N201058J FDC NX700 Instruction Manual 2022.04
Error
code
Error message
Error condition
Troubleshooting
W4010
No QC type info.
No type information
corresponding to the
slide.
Read QC card corre-
sponding to the slide.
There is no type infor-
mation for the corre-
sponding item.
Read the corresponding QC card.
(3) When a PF card has not been read
Error
code
Error message
Error condition
Troubleshooting
W0137
No PF card info.
No PF card info.
Read PF card.
The PF sample rack
on the sample disk has
been identified, but no
PF card has been read.
Read the PF card included with the PF.
(4) When a DI card has not been read
Error
code
Error message
Error condition
Troubleshooting
W4012
No DI info.
No DI info found. Can-
not read this card.
Contact your dealer.
There is no DI card
information.
Please contact your dealer for assis-
tance.
(5) Other precautions
Error
code
Error message
Error condition
Troubleshooting
W1700-
W1702,
W1704-
W1706
QC card reader failure
QC card reader dam-
aged.
Measurement is still
possible.
Contact your dealer.
The card reader has
malfunctioned.
Please contact your dealer for assis-
tance.
W1703
QC card read ERR
Check the QC card
direction and re-read it.
(Insert the QR code so
that it faces the far left
side.)
If the error occurs re-
peatedly, contact your
dealer.
QC card read error
Make sure the card is inserted at cor-
rect orientation.
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