528
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ith
Extern
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lesh
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Tr
o
ubl
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hoot
ing
Check to see if software update is necessary. If so, perform update. (Updating Software
n
P. 538)
Troubleshooting
Problem
Explanation
Page
Does not function
Is the FOMA terminal turned off?
Is the battery level sufficient?
Is the battery pack inserted properly?
P. 46
P. 45
P. 40
Does not turn on
Was
H
pressed for 2+ seconds?
Is the battery level sufficient?
If handset does not turn on after alert tone sounds, recharge the
battery.
Is the battery pack inserted properly?
P. 46
P. 45
P. 40
Power turns off
Is the IC portion of the FOMA card dirty?
Is the battery pack connector terminal or FOMA terminal charger
terminal dirty?
P. 37
P. 40
Does not recharge
Is the battery pack inserted properly?
Is the charger terminal dirty?
Clean terminal with a cotton swab.
Is the AC adapter connector properly connected to the FOMA terminal
and Desktop holder?
Is the FOMA terminal properly set in the Desktop holder?
P. 40
−
P. 43
P. 44
P. 44
Handset is recharged but
quickly loses power
Is the FOMA terminal properly set in the Desktop holder?
Is the battery still usable?
Is the charger terminal dirty?
Clean terminal with a cotton swab.
Battery duration varies depending on handset use.
P. 44
P. 42
−
P. 42
Keys do not respond
Is the FOMA terminal turned off?
Is All lock or Key guard active?
P. 46
P. 159
P. 165
A
appears and calls
cannot be made
Is the handset outside the service area or in a place with a weak signal?
P. 52
g
appears and calls
cannot be made
Is Self mode set?
P. 162
Calls cannot be made
from the phonebook
Is phonebook PIM locked?
Is All lock enabled?
P. 163
P. 159
Calls cannot be made
with the dial keys
Is Keypad dial lock set?
Is All lock enabled?
P. 164
P. 159
Call is interrupted or
disconnects
Is the handset in an area with a weak signal?
Is the battery level sufficient?
P. 52
P. 45
The other party’s voice is
too loud or is distorted
Is the earpiece volume too high?
P. 66
When saving to
phonebook, cannot select
Sent messages
or
Rcvd
messages
Is Show sent messages or Show received messages set to
OFF
?
P. 166
When a message is
received, set ring tone
does not sound
Is Receive display set to
Operation first
?
P. 305
Busy signal sounds after
dialing
Was
090
,
080
,
070
or the area code dialed?
Does
A
appear?
If the other party’s signal is weak, the call may not connect.
P. 52
P. 52
−
Clicks sound during a call
The FOMA terminal has a weak signal and is switching areas.
−
dv30̲e.book Page 528 Tuesday, November 22, 2005 3:21 PM
Summary of Contents for PushTalk SH902i
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