Docomo FOMA P704i, Manual

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408
Appendix/External Devices/Troubleshooting
p Make sure that you have received a warranty card provided at purchase. After checking the contents of the warranty card as
well as “Shop name and date of purchase”, keep the warranty card in a safe place. If you notice that necessary items of the
warranty card are not filled in, immediately contact the shop where you purchased the FOMA phone. The term of the
warranty is one year from the date of purchase.
p
All or part of this product including the accessories may be modified for improvement without notice.
p Data stored in the Phonebook and others might be changed or lost owing to a malfunction, repairs, or other mishandling of
your FOMA phone. You are advised to take a note of Phonebook entries and other files in preparation for such incidents.
After we repair your FOMA phone, we cannot move, with some exceptions, the information downloaded by using i-mode or
i-
α
ppli to your repaired FOMA phone because of the copyright law.
※ You can save data files such as Phonebook entries from the FOMA phone to the microSD memory card.
※ From your FOMA phone to the microSD memory card, you can save the data files that i-motion or i-
α
ppli uses.
※ You can use Data Security Service (pay service that is available on a subscription basis) to save the data files such as
Phonebook entries from the FOMA phone to the Data Storage Center.
※ If you have a personal computer, you can transfer and save the data files from the Phonebook to your personal computer
by using the DoCoMo keitai datalink (see page 364) via the FOMA USB Cable (option) or FOMA USB Cable with Charge
Function 01 (option).
◎ When there is a problem with the FOMA phone
Before asking repairs, check “Troubleshooting” in this manual.
If the problem remains unsolved, contact the “Repairs” counter listed on the back page of this manual for malfunction and
consult them.
◎ When repairs are necessitated as a result of consultation:
Bring your FOMA phone to a repair counter specified by DoCoMo. Note that your FOMA phone is accepted for repair
during the repair counter’s business hours. Also, make sure that you will bring the warranty card with you to the counter.
■ In warranty period
･ Your FOMA phone is repaired charge free in accordance with the terms of warranty.
･
Make sure that you bring the warranty card to the counter for the repair. If you do not show the warranty card, or when
troubles or malfunctions are regarded to be caused by your mishandling, the repair cost is charged even within the
warranty period.
･ The cost for troubles caused by the use of devices and consumables other than those specified by DoCoMo is charged
even within the warranty period.
■ Repairs may not be performed in the following cases:
When wet-detecting sticker is colored; when corrosion due to soaking, dew condensation, or perspiration was found by the
test; when the internal parts are damaged or deformed, repair may not be feasible. Even if repair is feasible, repair due to
the reasons above is not covered by the warranty, so the repair cost is charged.
■
After the warranty period
We will repair your FOMA phone on request (charges will apply).
■
Spare parts availability period
The minimum storage period of the performance spare parts (parts required for maintaining performance) for the FOMA
phone is basically six years after the closure of its production. Note, however, that your FOMA phone might not be repaired
depending on the parts because of shortage of the spare parts. Even after the storage period, some FOMA phones can be
repaired depending on the troubled portions. Contact the “Repairs” counter listed on the back page of this manual.
Warranty and Maintenance Services
Warranty
Maintenance Services