5. Cleaning Assembly
6. Holding Tray Assembly (two-sided/overlay copying, 1st side)
COPYRIGHT © 1997 CANON INC. CANON NP6350/NP6251 REV. 0 JULY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 11 TROUBLESHOOTING
11-123
Cause
Transfer/separa
tion charging
assembly, Pre-
transfer charg-
ing assembly
Separation claw
(cleaner
assembly)
Copy paper
High-voltage
transformer, DC
controller PCB
Checks
Are the transfer/separation charg-
ing assembly and the pre-transfer
charging assembly set securely?
Is the height of the charging wire
as specified?
Is the separation claw under the
cleaner assembly damaged?
Try Canon-recommended paper.
Is the problem corrected?
Step
1
2
3
4
YES/NO
NO
NO
YES
YES
NO
Action
Set the transfer/separa-
tion charging assembly
securely.
Adjust the height of the
charging wire.
Replace the separation
claw.
Advise the user to use
recommended paper.
1. Check the high-
voltage transformer.
2. Check the DC
controller PCB.
Cause
Holding tray
inlet paper
sensor (PS15)
Checks
Perform steps 1 through 3 under
4. “Fixing Delivery Assembly.” Is
the problem corrected?
Is the holding tray inlet paper
sensor (PS15) normal?
Step
1
2
YES/NO
YES
NO
Action
End.
Replace the sensor
(PS15).