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14. The copy has fixing faults.
COPYRIGHT © 1997 CANON INC. CANON NP6350/NP6251 REV. 0 JULY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 11 TROUBLESHOOTING
11-80
Cause
Upper roller,
Lower roller
Heater
(H1, H2)
Lower roller
pressure
Copy paper
Upper fixing
Checks
Does the problem occur in vertical
direction?
Does the heater (H1, H2) turn on
immediately after power-on?
Is the lower roller pressure (nip)
as specified?
Is the paper of a type
recommended by Canon?
Step
1
2
3
4
YES/NO
YES
NO
NO
NO
YES
Action
Check the upper roller
and the lower roller for
scratches.
See “The heater fails to
turn on.”
Adjust the lower roller
pressure.
Try paper recommended
by Canon. If the results
are good, advise the
user to use
recommended paper.
Check the upper roller
for peeling.
Fixing assembly