Chapter 6
Troubleshooting
6-29
Tr
oubleshooting
General Problems
Problem
Cause
Solution
The MultiPASS C20 has The power cord may not be
Make sure the power cord
no power
securely plugged into the
is plugged securely into the
unit.
unit and into a wall outlet.
If the power cord is
connected to a power strip,
make sure the strip is
connected to an outlet and
turned on.
The power cord may not
Check the power cord by
be supplying power.
substituting another, or by
using a voltmetre to test it
for continuity.
The MultiPASS C20 will The MultiPASS C20 may have Replace the empty ink tank
not print reports
a BC-21/21e Colour BJ
See page 7-13.
cartridge installed, and its
black ink tank may be empty.
Nothing appears in the
The MultiPASS C20 may not Check the plug and be sure
LCD display
be receiving power.
it is firmly plugged into the
power connector and the
wall outlet.
If the display remains blank,
unplug the MultiPASS C20,
wait five seconds, then plug
it in again.
If the display still remains
blank, call your local
authorised Canon dealer or
service centre.
Summary of Contents for MultiPASS C20
Page 1: ......
Page 12: ...xii Preface ...
Page 164: ...4 12 Scanning Documents and Making Copies Chapter 4 ...
Page 174: ...5 10 Printing from Your PC Chapter 5 ...
Page 226: ...7 18 Maintaining Your MultiPASS C20 Chapter 7 ...
Page 277: ......