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6-12
Troubleshooting
Chapter 6
Problem
Possible cause
Solution
The print output is
The interface cable may be
Make sure your parallel
not what you expected
too long.
cable is less than 2 metres
(continued)
long.
You may not be using the
Make sure you have
correct printer driver.
selected the MultiPASS C20
Printer Driver in the
Printer’s dialog box or from
your application’s printer
dialog. See the
MultiPASS
Desktop Manager for
Windows
®
User’s Guide
.
You may not have the best
Try selecting Coated Paper
media type selected.
for the Media Type rather
than Plain Paper. See the
MultiPASS Desktop Manager
for Windows
®
User’s Guide
.
Previous software settings
Make sure the MultiPASS
may not be cleared.
C20 was cleared of the
previous software settings
before the print job started.
See the application’s
documentation.
Printout does not
Paper may not be loaded
Make sure the paper is
match paper size
and aligned correctly in
loaded and aligned
the sheet feeder.
correctly. See page 2-45.
The application’s page
Make sure the paper size
size and margin settings
and margin set in your
may be incorrect.
application are correct for
the paper in the sheet
feeder. See your
application’s documentation
for setting the paper size.
Summary of Contents for MultiPASS C20
Page 1: ......
Page 12: ...xii Preface ...
Page 164: ...4 12 Scanning Documents and Making Copies Chapter 4 ...
Page 174: ...5 10 Printing from Your PC Chapter 5 ...
Page 226: ...7 18 Maintaining Your MultiPASS C20 Chapter 7 ...
Page 277: ......