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Chapter 6
Troubleshooting
6-15
Tr
oubleshooting
Problem
Possible cause
Solution
The printout has
The medium you are using
Use only print media
white streaks or
may not be supported by
specified in “Selecting the
missing dots
the MultiPASS C20.
Print Media” on page 2-35.
(
continued
)
The print head may be
Check the BJ cartridge. It
worn out.
may need to be replaced.
See page 7-8.
Output is faint
You may be using Draft
Try using Standard mode.
print quality or Fine mode.
See the
MultiPASS Desktop
Manager for Windows
®
User’s
Guide
.
Printing takes too
You may be using Fine
Try using Standard mode.
much time
mode.
See the
MultiPASS Desktop
Manager for Windows
®
User’s
Guide
.
The printout contains
The medium you are using
Use only print media
blurred or smudged ink
may not be supported by
specified in “Selecting the
the MultiPASS C20.
Print Media” on page 2-35.
You may be printing on the
Many types of paper have a
wrong side of the paper.
“correct” side for printing. If
your paper does, make sure
that side is facing up. If the
paper has no obvious
correct side, try turning the
paper over and printing on
the other side.
Summary of Contents for MultiPASS C20
Page 1: ......
Page 12: ...xii Preface ...
Page 164: ...4 12 Scanning Documents and Making Copies Chapter 4 ...
Page 174: ...5 10 Printing from Your PC Chapter 5 ...
Page 226: ...7 18 Maintaining Your MultiPASS C20 Chapter 7 ...
Page 277: ......