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Canon C5000 - MultiPASS Color Inkjet Printer Service Manual Download Page 214

Chapter 3: Maintenance   Service

4.2 

Errors not Shown on the Display

See Part   Facsimile, Chapter 3: 4.3 Errors not Shown on the LCD 

in the general

symptom/cure chart.

REFERENCE

a) Operational problems

Printer 

 print

If the printer is turned on, but it still does not print, there is   problem either with the
printer or its communication with your computer. Follow these steps to determine the
problem:

Solutions: 

(1) Check the interface cable connection. Make 

 you have connected the

correct interface cable to your computer, and that the connections are
secure.

 sure that paper is loaded properly from the auto sheet feeder.

(3) Run one of the test prints described in 

   Facsimile, Chapter 3: 6. TEST

FUNCTIONS. 

If this prints, the problem is in the communication between

the printer and your computer.

 sure that the computer is set up correctly for your printer (Printer

driver and output interface port).

(5) Print a screen dump from your computer. If it still does not print, there is a

problem with your software, or your interface port.

b) Paper pickup/eject error

Paper is not 

 the auto sheet feeder__

Solutions:

 Check whether the recommended paper is in use.

 If the problem is not cleared, make sure the display indicates 

“PRINTER

MODE”, 

and then press the RESUME button.

(3) If the 

 is loaded, make sure that the computer is set up correctly for

your printer. (Printer driver and output interface port)

If the printer cannot load paper, see 

Part   Facsimile, Chapter 3: 4.

TROUBLESHOOTING.

 does not eject afler printing

Solutlons: 

Most software applications tell the printer to eject the paper after printing,

however, some do not. If the printer does not automatically eject a sheet of

paper after printing, press the RESUME button to eject the paper.

3-3

Summary of Contents for C5000 - MultiPASS Color Inkjet Printer

Page 1: ...MultiPASS C5000 SERVICE MANUAL Canon ...

Page 2: ... editions of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names described in this manual are the registered trademarks of the individual companies Copyright This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied reproduced or tran...

Page 3: ...onents by discharge of static electricity for example States a precaution to be taken to prevent damage to electronic components by electrostatic discharge Informs you of fire related cautions Informs you that the plug must be removed from the power outlet before starting an operation Gives useful information to understand descriptions Indicates sections to be read to obtain mere detailed informat...

Page 4: ...nd troubleshooting and service operations and service switches Chapter 4 Appendix This part explains the informations of the optional products and user data flow z 0 l For more details of user operations and user reports see the separate volume of USER S GUIDE l Procedure for assembly disassembly and greasing points are not given in this REFERENCE manual See the illustrations in the separate volum...

Page 5: ...REVISION I CONTENT 0 I Original ...

Page 6: ...J cartridge and ink cartridge and BJ cartridge container 3 3 2 Print media DIMENSIONS SAFETY PRECAUTIONS 5 1 5 2 5 3 Personnel Hazards 5 1 I Electrical shock 5 1 2 High temperature parts 5 1 3 Fire hazards 5 1 4 Moving pads 5 1 5 Preventing ink stains General Cautions 5 2 1 Unit cautions 5 2 2 BJ cartridge cautions 5 2 3 Ink cartridge cautions Servicing Cautions 5 3 1 Damage from static charge 5 3...

Page 7: ...chnical Reference 1 2 3 4 5 6 COMPONENT LAYOUT SCANNER MECHANISM PAPER SUPPLY MECHANISM PRINTER SECTION BJ CARTRIDGE 5 1 Structure 5 2 BJ Head Driver Block Diagram 5 3 Printing Signal ELECTRIC CIRCUIT 6 1 Component Block Diagram 6 2 Circuit Board Components 6 3 Flow of Image Signals COMMUNICATION SYSTEM OPERATIONS 7 1 FAX TEL Switching 7 1 l Settings 7 1 2 Parameters 7 2 Answering Machine Connecti...

Page 8: ...NG 4 1 Troubleshooting Index 4 2 Errors Shown on the Display 4 2 1 User error message 4 2 2 Error codes 4 3 Errors not Shown on the Display 4 3 1 General errors 4 3 2 Printing problem 4 3 3 Scanning problem 5 SERVICE SWITCHES 5 1 Hardware Switches 5 2 Service Data Sening 5 2 1 Service data overview 5 22 Service data registration setting method 5 2 3 Service data setting 5 2 4 Explanation of servic...

Page 9: ...ctions 6 WIRING DIAGRAM 6 1 Wiring Diagram 8 2 Connector Name and Signal Descriptions Chapter 4 Appendix 1 INSTALLATION 1 I Setting Up 1 2 Checking Operations 2 USER DATA FLOW 2 1 USER DATA FLOW by Operation Panel 2 2 USER DATA FLOW by MultiPASS Desktop Manager 2 3 SPECIAL MODE FLOW by Operation Panel 3 MAKER CODE INDEX VII ...

Page 10: ...cable 4 2 2 Data lost when power cord is pulled out 4 2 3 Data reset 5 RESTRICTIONS Chapter 2 Technical Reference 1 THEORY OF OPERATIONS 2 1 Outline 2 2 Mechanical Overview 2 3 Data Flow 2 4 Printing 2 5 Circuit Overview 2 51 Printer circuit 2 6 720 dpi Printing Smoothing Feature 2 6 1 Canon extension mode 2 6 2 Emulation mode 2 7 Printing Modes 2 7 1 Printing mode 2 7 2 Photoprint mode 2 6 Optimu...

Page 11: ...n 3 5 5 2 Service Data 3 5 5 3 Test Functions 3 5 5 3 1 User test functions 3 6 5 3 2 Hexadecimal dump list 3 7 6 WIRING DIAGRAM 3 7 6 1 Wiring Diagram 3 7 6 2 Connector Location and Signal Description 3 7 6 2 1 SCNT board 4 1 4 2 4 3 Chapter 4 Appendix 1 INSTALLATION 1 1 Choosing a Location for the Printer 1 2 Connecting the Printer to the Computer IX ...

Page 12: ... Figure l 15 Personnel Hazards 2 Figure l 16 Unpacking the BJ Cartridge Figure l 17 Ink Path Cartridge Figure l 16 Removing Cartridge Cap Figure l 19 Ink Outlet Figure l 20 Print Assembly Precautions Figure l 21 Opening the Upper Cover Figure l 22 Memory IC and Backed up Devices Figure l 23 Waste Ink Absorber Figure 1 24 All Clear Chapter 2 Technical Reference Figure 2 1 Mechanical Layout Figure 2...

Page 13: ... 4 Test Pattern Sample Figure 3 5 Correct Test Pattern Figure 3 6 Sample Test Pattern with Vertical Misalignment Figure 3 7 Vertical Line Misalignment Correction Procedure Figure 3 6 Headgap Figure 3 9 Adjustment Preparation Figure 3 10 Head Gap Adjustment 1 Figure 3 11 Head Gap Adjustment 2 Figure 3 12 Service Error Code Display Figure 3 13 Paper Feed Motor Carriage Motor Document Feed Motor Conn...

Page 14: ...ervice Error TX Report 3 66 Figure 3 38 Service Error Activity Report receiving 3 67 Figure 3 39 Wiring Diagram 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 10 Chapter 4 Appendix Figure 4 1 User Menu Settings 116 Figure 4 2 User Menu Settings 2 6 Figure 4 3 User Menu Settings 316 Figure 4 4 User Menu Settings 4 6 Figure 4 5 User Menu Settings 5 6 Figure 4 6 User Menu Settings 616 Figure 4 7 Special Mode Settings...

Page 15: ...Figure 2 1 Printer Outline Figure 2 2 Data Flow image Figure 2 3 Character Printing Figure 2 4 Printer Circuit Block Diagram Figure 2 5 720 dpi Printing Smoothing Feature Figure 2 6 Nibble Mode Facsimile to Host Data Transfer 3 6 3 7 Chapter 3 Maintenance Service Figure 3 1 Hexadecimal Dump Print Sample Figure 3 2 SCNT Board 4 2 4 3 Chapter 4 Appendix Figure 4 1 Location for the Printer Figure 4 2...

Page 16: ...enance The replaceable ink cartridge contains the ink and the print head When it runs out of ink simply replace it Ink detection function REFER TO PAGE 2 16 This model has a new ink detection function After each received page is printed ink is ejected in front of a photosensor so that the machine can detect whether there is ink remaining or not Copy function This machine can make up to 99 black an...

Page 17: ...s Weight 13 23 111s 6 0 kg Including trays 2 2 Communication Specification Applicable lines PSTN Public Switch l Telephone Network _ Applicable Services Handset PBX Private Branch exchange _ DRPD N c Transmission method Transmission control protocol Modulation method G3 image signals G3 procedure signals Coding Half duplex ITU T 30 binary protocol ECM protocol TTIJ T V 27ter 2 4k 4 8k bps ITU T V ...

Page 18: ...od Scanninq line dens Scanning speed Opera n Mode _ Line dknslty FAX Motor step Scanning speed lfiterval 150 dpiktcp 7 5 msecAine 150 dpi step 7 5 mscc linc COPY Standard Fine Text Binary Gray scale Full color B W Full color 8 dot mm x 3 85 line mm 203 2 dpi x 97 79 dpi 8 dot nun x 7 7 linclmm 203 2 dpi x 195 58 dpi 150 dpi or less 151 300 dpi 301 600 dpi 150 dpi or less 151 300 dpi 301 600 dpi 15...

Page 19: ...mm 211 5 214 mm 211 5 214 mm 0 Effective scanning length 11 54 10 84 13 84 290 0 296 mm I272 4 278 4 mm 348 6 354 6 mm 0 Left margin 0 04 0 14 0 08 k0 14 0 08 0 14 1 0 I 3 5 mn1 2 0 mm e3 5 mm 2 0 mm 3 5 mm 0 Right margin 0 04 zkO 14 0 04 0 14 0 04 iO 14 1 0 I 1 3 R mm 1 0 mm 3 R mm 1 0 mm k3 5 mm 0 Top margin 0 08 O 08 0 08 0 08 0 08 0 08 2 0 11 2 0 mm 2 0 ll k2 0 mm 2 0 mm e2 0 mm 6 Ruttom margi...

Page 20: ...Ink detection Yes Directly detects ink ejection 1 Printlng speed Approx 5 pages minute in case of character print Printina resolution 360 dpi x 360 dpi Normal print 180 d i x 180 dpi Economy print Printing in a checkered pattern without printing vertical and horizontal adjacent dots Paper output tray stacking Approx 50 sheets when using the recommended paper Approx 20 sheets when raised output gui...

Page 21: ... x 297 mm PRINTING RANGE z_ i 1 Y Paper trailing edge Figure 1 2 Printing Range Letter Legal 8 00 t0 12 8 00 0 12 203 2 3 0 mm 203 2i3 0 mm 10 51 13 47 269 4 3 mm 345 6t3 5 mm 0 25 0 06 0 25 kO O6 4 9k1 5 mm 4 9 15 mm 0 25 0 OF 0 25 0 06 4 9 1 R tn111 4 9k1 5 mm 0 12 06 0 12 iO O6 3 0 1 5 mm 3 Ok1 5 mm 0 27 0 12 0 27 0 12 17 0 l 0 mm 17 0 X0 mm l 6 ...

Page 22: ...ode Black white B W TEXT B W PHOTO Color COLOR FINE COLOR STANDARD COLOR SNAPSHOT Copy resolution Scanning Black white 360 dpi x 360 dpi direct copy 8 dot mm x 7 7 line mm memory COPY Color 360 dpi x 360 dpi FINE or SNAPSHOT 180 dpi x 360 dpi STANDARD Printing 360 dpi x 360 dpi Copy magnification ratio loo 90 807q 70 1 7 ...

Page 23: ...ntial TX RX N0Ile Relay broadcasting originating None Relay broadcasting Reception NOIE Dual Access Y ZS FAX TEL switching Yes Method CNG ROT Rr Order Tone detection MiSage NOIX Pseudo CI NOW Pseudo ring Yes Pseudo ringback tone YE3 Reduction settings for reception Automatic reduction of reception images Built in Answering machine Answering machine connection Remote reception Memory lock reception...

Page 24: ... OV DC 600 mAh Battery life Approx 5 years Image data backup Nona Activity management Yes a User report Activity management report Every 20 transactions always transmission and reception together Activity report sending receiving One touch speed dialling list by SPECIAL MODE Coded speed dialling list by SPECIAL MODE Group dialling list by SPECIAL MODE Memory clear list User s data list by SPECIAL ...

Page 25: ...anagement data Precision Display Completion stamp Program key Telephone exchange function Speaker phone Demo print function HELP function Ye 3 Year month date day hour minute 24 hour display r90 set per month lrow x 16 digits NOIE NOIW NOFX NOlIe NCJne NOIE l 10 ...

Page 26: ...Chapter 7 General Description 3 1 External View Front View Figure 1 3 External View 1 l 11 ...

Page 27: ...Part 1 Facsimile Rear View Inside the Printer Cover Figure 1 4 External View 2 1 12 ...

Page 28: ...Part 7 Facsimile 3 2 Operation Panel The Operation Panel Document feed lever 0 0 0 0 1 14 ...

Page 29: ...s button to redial the last number that was dialed using the number buttons or to enter pauses between digits when dialing fax numbers CODED DIAL button Press this button followed by entering a two digit code with the numeric buttons to dial a fax number that you have registered for coded speed dialing START COPY button Press this button to begin sending receiving scanning or other operations or t...

Page 30: ...g the cartridge Press again after installing the cartridge to return the cartridge holder back to its home position RESUME button Press this button when you want to form feed paper when printing Arrow buttons 1 and 2 Use these buttons to scroll through menu selections or to move the cursor when registering data PRINTER RESET button 3 Press this button to reset the MultiPASS CSOOO if your PC crashe...

Page 31: ...ic button has a number and a group of uppercase and lowercase letters assigned to it The chart below shows which number to press for each character Button Characters 1 1 2 ARCabc2 3 DEFdrf3 4 GHIehi4 6 MNOmnoh 7 I QRSpqrs7 8 TLJVtuv8 9 WXYZwxyz9 0 0 _ I Q oIloo Figure l 8 Operation Panel 4 1 1 7 ...

Page 32: ...d printing problems use only the BC 21 21e BJ cartridge for Note normal printing or the separately sold UC 20 Black BJ cartridge if you rarely print color The BC 22 22r Photo Color BJ Cartridge sold separately is for printing photo realistic color images Other cartridges can produce unsatisfactory results In addition use only BCI 21 Black and BCI 21 Color ink tanks in the BC 21 21e Color BJ cartri...

Page 33: ...ure because the BC 22 22e and K 2YF are single units and do not have ink tanks that can be replaced separately using them to print faxes will use the black ink faster using up the cartridges while they still have a considerable amount of colour ink remaining SB 21 BJ Cartridge Container Use the 58 21 to store an extra BJ cartridge in a convenient location Tvhile keeping it from drying out Your Mul...

Page 34: ...Part 1 Facsimile ...

Page 35: ...rade letter 4 e gloss film that lets you create sharper and mcm vivid color output than is possible with coated paper This film provides the bet color t rint quality for the BC 21 21e Color BJ cartridge Use this film fw trxlr show displays or other special presentations and whrn p intmg at 720 x 360 dpi resolution Fabric Sheets FS 101 These legal size white cutton fabric sheets are specifically de...

Page 36: ...Part 7 Facsimile r w Units mm r 0 4 0 0 Figure l 13 Dimensions l 22 ...

Page 37: ...rds Electrical Shock and High Temperature Parts Power supply Page l 25 SCNTb BJ cartridge 212 F Alminlum plate PAGE l 25 Page l 25 Carriage motor 145 2 F Paper feed motor 132 F Page l 25 Document feed motor 113 F Figure 1 14 Personnel Hazards 1 l 23 ...

Page 38: ...Part 1 Facsimile 1 Moving parts 01 Page1 26 Carriage belt Preventing ink stains m Pagel Purge unit Figure l 15 Personnel Hazards 2 l 24 ...

Page 39: ...ing To prevent skin burns disconnect the powcr cord and let this unit stand for at least 10 minutes to allow hot parts to cool n How to treat burns _ c c Heat of about 122 F or more causes burns Also the longer the contact the mow severe the burn NOTE When treating a burn the first minute after receiving the burn is the most important Cool the burn immediately with cold running water In case of a ...

Page 40: ... power cord before disassembly Since the this unit does not have a sensor on the printer cover the carriage and rollers will not stop even if the printer cover is opened during a printing operation If the printer cover must be opened during printing bewnrr of the moving parts Figure l 14 shows the driving s ion s location 5 1 5 Preventing ink stains Avoid touching the BJ cartridge ink nozzles ink ...

Page 41: ...nd bottom of the MultiI ASS C5000 include slots and openings for ventilation To keep the MultiPASS C5000 from overheating which can cause it to operate abnormally and create a fire risk take cart not to block or cover these openings Do not operate the unit on a bed sofa rug or other similar soft surface or near a radiator or other heat source Du not place the MultiPASS C5000 in a closet or cabinet...

Page 42: ... authorized Canon dealer or service center Ll Always unplug the MultiPASS C5OOO before moving or cleaning it 0 Whenever you unplug the MultiPASS C5000 wait at Irast five seconds before you plug it back in 0 Keep the MultiPASS C5000 away from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds 0 Do not expose the MultiPASS C5tlOO to extreme t...

Page 43: ...ng instructions Adjust only those controls that are covered by the operating instructions in this user s guide or you can damage the unit and require extensive repair work l If the MultiPASS C5000 is dropped or its cabinet damaged l If the M PASS CSOOO begins performing poorly and you cannot correct the problem by using the procedures in Chapter 6 Trouhleshootinr FCC rules governing the use of fax...

Page 44: ...rical wall outlet that accepts A three prong grounded plug md that provides 120 volt AC 60 IIz power This is standard for U S outlets if you have any doubts contact an electrician to check the power for you Place the MultiI ASS GO00 war the PC you will be connecting it to Make sure you can reach it easily as you will bc using it as a printer fax machine copier scanner and telephone Do not plug the...

Page 45: ...nly by pulling on the plug itself Never pull on the cord Do not plug the MultiPASS C5000 into an outlet shared with an appliance such as an air conditioner computer elfctric typewriter or copier These devices generate electrical noise which can interfere with the MultIPASS C5OOO s operation Make sure nothing is laying on the power cord and that the cord cannot be walked on or tripped over Do not o...

Page 46: ...ges following these guidelines Store cartridges at room temperature Keep cartridges in their staled containers until you are ready to USC them Install the cartridge immediately after removing its print head cap and protective tape Always use the cartridge within one year of unpacking it When changing cartridges always store the unused cartridge in the SB 21 BJ cartridge container that comes with t...

Page 47: ...DGE button Leaving it out of its home position will dry out the print head on the cartridge 0 Clean the print head when print quality is no longer satisfactory See Cleaning and Testing the BJ Cartridge Print Head for instructions If the print quality does not improve after five consecutive cleanings replace the ink tank or BJ cartridge 0 Do not use a BC 21 21e Color BJ cartridge with either of its...

Page 48: ...our MultiPASS C5000 is equipped with a print head cleaning function that does this If your printouts become faint or streaked or if their quality otherwise decreases clean the print head as dcscribcd below If your printing is faded you can often correct the problem by adjusting the print density contrast and printing speed For instructions see the MultiPASS Drsktop Mmqcrfor Wirtdows USEI S Guide T...

Page 49: ...he cartridge more often than if you print mainly text To help ensure the maximum life for your cartridges always follow the guidelines for cartridge maintenance given in Guidelines for Using and Maintaining BJ Cartridges In general you will need to replace the 13J cartridge in the following situations If you have been using a UC 21 21e Color BJ cartridge for over six months or the BC 20 Black BJ c...

Page 50: ...nt head or re installing the cartridge will clear up the problem l If the print is light or shows gaps go to step 2 2 If there was no fax in memory or if the fax s print was light blank or showed gaps print or copy a document to make sure the problem is not with the machine that sent the fax 3 If the document is light blank or shows gaps clean the printing area If this doesn t work replace the car...

Page 51: ...protected from drying out by automatically moving to the home position at the right side of the unit and capping itself If you remove a partially used BJ cartridge from the MultiPASS C5000 store it in the 33 21 BJ cartridge container that came with your unit 1 Insert the cartridge in the container with the cartridge s label facing forward and the print head down 2 Close the container lid and snap ...

Page 52: ... from the nozzles NOTE Storing an opened BJ cartridge If the BJ cartridge packaging has been opened and the BJ cartridge is not to be installed immediately store the cartridge in the SB 21 cartridge container to prevent the printing bead from drying out and clogging As much as possible do not open the packaging until the BJ cartridge is to be installed immediately _ 1 Tape Photo BJ Cartridge Figur...

Page 53: ...e BJ cartridge Also the BJ cartridge contains electronic circuitry Do not wash it with water Black BJ Cartridge Color BJ Cartridge Photo BJ Cartridge Figure l 17 Ink Path Cartridge d Ink conductivity The BJ cartridge ink can conduct electricity If ink has leaked onto any mechanical parts wipe off with a damp paper towel If ink has leaked onto the circuit board use tissue paper and carefully wipe o...

Page 54: ...eral cautions on Page I 27 b Unpacking the ink cartridge Do not open the ink cartridge packaging unless you are ready to install the new ink cartridge Before installing it in the RJ cartridge remove the protective cap from the ink inlet Cap Figure 1 18 Removing Cartridge Cap l 40 ...

Page 55: ...o prevent the ink at the nozzles from drying out and clogging Do not remove the ink cartridge except when it is to be replaced Color Ink Cartridge Yellow Ink Outlet Black Ink Cartridge NOTE Cyan Ink Outlet Contact Section of the Joint Pipe Black Ink Outlet Contact Section of the Joint Pope Figure 1 19 Ink Outlet If the ink nozzles are clogged or if the ink suction is poor the printout may have hor...

Page 56: ...m chips etc Thrsc clrctronic components are susceptible to damage caused by stalic charge When disassembling this unit take care to prevent static charge Static electricity Static charge can damage electronic components or alter their electrical chnmctcristics F vcn plastic tools and hands without grounding wrist straps can generate damaging static charge l 4 2 ...

Page 57: ...Chapter 1 General Description 5 3 3 Print assembly BJ Cartridge _ Figure l 20 Print Assembly Precautions l 43 ...

Page 58: ...ridge unusable NOTE Also do not use any grease other than the specified type Using a different type of grease may dissolve or deform plastic parts r r I J z If you accidentally touch n greased surface reapply the grease See the PARTS CATALOG provided separately REFERENCE spurs During servicing be car l not to damage or deform the spur assembly s spur tips If the spur tips are deformed the ax of th...

Page 59: ... setting is larger than the actual paper size the following will be executed As with A the document will be printed to fit the length of the paper size that has been set Since the actual paper size is shorter than the paper size setting the document s contents would be broken up to fit the paper size setting CHECK PAPER will therefore be displayed and printing will be canceled 5 3 5 Control boards...

Page 60: ...for the job If any of the outer covers are damaged during the work they must be replaced with new ones To remove the upper cover prise loose the four tabs using the tip of the recommended tool Wbcn loosing these tabs be careful of the following points l Use a tool whose diameter is less than that of the holes hole 3mm X 1 5mm Using larger diameter tools may damage the surface around the holes l Be...

Page 61: ...top Mnnagrr that comes with this product the user setting items stored in the SRAM can be reprogrammed The contents of these items are stored as nwcssnry in the settings files in the PC and at the same time arc rcwrittcn into thr use1 setting items in the SRAM via hi centronics interfaw Tbls function means that when replacing the lithium battery or pwf rming wpairs that normally entail the loss of...

Page 62: ...ory reception images and REC D IN MEMORY will be displayed This product does not have a memory reception image transfer capability If printing is disabled due to a fault in the printing section check the Memory Clear List after turning off the power to repair the fault and request the other party to retransmit the message If the setting is for the received image data to be transferred to PC instea...

Page 63: ...th the jumper plug If the the jumper plug NOTE is removed and the power is turned off the data in SRAM will be lost Before removing the jumper plug be sure to print out the data stored in the SRAM Lithium battery life The lithium battery can last for over 5 years after the power is turned off When the power is on the lithium battery s power is untapped Therefore the actual battery life can be much...

Page 64: ...3 INK ABS CAPA For details see Chapter 3 5 25 New SSSWWparameters added to this mode on Page 3 4 1 Vertical alignment data To adjust the vertical alignment see Chapter 3 3 2 Verfical Alignment Correction on Page 3 7 entering the waste ink absorber s ink absorption amount The amount data is calculated one waste ink absorber The waste ink absorption amount displayed in the SYSTEM DUMP LIST indicates...

Page 65: ...Chapter 1 General Description Waste Ink absorber Figure 1 23 Waste Ink Absorber 1 51 ...

Page 66: ...r 37 7 SERWCE REPORT on Page 3 57 To PC registration function see Page l 46 The serviceable SCNT board does not have a jumper plug This is to prevent the lithium battery power from draining Use the jumper plug on the old SCNT board After the new SCNT board is installed and the power is turned on DATA ERROR will be displayed Press the START COPY key to discard the SRAM s irregular contents and init...

Page 67: ...n a rare occasion the display may go blank and all the buttons may stop _ b working Severe electrical noise and static can cause problems as well In NOTE such a case use the All clear feature After installing the unit for the first time and connecting the power cord execute All clear The procedure is described below by service mode FUNCTION 8 CLEAR START COPY 5 times 1 START COPY Execute All clear...

Page 68: ... printing quality the fax unit has a cleaning feature that wipes off dust from the BJ cartridge nozzles with a head wiper and fills the nozzles with fresh ink b Nozzle capping The fax unit caps the BJ cartridge nozzles with the Capping section cap after the carriage returns to the front of the Capping section on the right side This protects the nozzles from dust and prevents the ink from drying ou...

Page 69: ...s the head temperature is checked If the temperature has dropped below 75 C normal printing resumes without any wait period inserted However if the head temperature is still above 75 C the wait period is inserted after each printed line until the printing head cools suffXently If a head temperature exceeding 100 C is detected for 0 2 sec during printing it will be dccmrd as a BJ head abnormal tcmp...

Page 70: ...ormation There are also 6 sensors to dctcct system status Paper edge sensor Detects the state of paper feedlng and dellvery Pickup roller sensor Detects the state of ome position sensor et s the carriage position d purge unit status Ink detect sensor Detects ink flred from the BJ head in order to detect when the BJ cartrldg runs out of ink Document sensor Detects whether or a document IS set Docum...

Page 71: ...Chapter 2 Technical Reference The scanner section scans documents that arc to be sent or copied 13 1 12 Figure 2 3 Document Feed Section 2 3 ...

Page 72: ...ending single sheets such as thick stock paper or photographs 7 Separation Roller This roller uses differences in the cocfticirnts of friction of the separation guide document and separation roller to separate each of the sheets in a multiple page document 6 Upper Document Feed Roller See next page When the separation roller starts to rotate the upper document feed roller raises the document stopp...

Page 73: ... or photographs However because document separation does not occur in manual document feed mode only one sheet at a time may be loaded Loading multiple sheets will result in double feed Document feed error detection There are three types of document feed errors which may occur a Feed jam error When the leading edge of the document is not detected by the document edge sensor DES within 15 seconds a...

Page 74: ... selection lever on automatic sheet feeder If paper meets specifications it can be fed without selecting operation the paper type Also this printer s paper feed mechanism can supply paper in two ways automatically from the cut sheet feeder and manually from the manual feeding slot 8 9 7 Figure 2 4 Paper Feed Section 2 6 ...

Page 75: ...arator 3 See Page 2 9 The paper separator catches the corner of the recording paper or envelope and holds the extra paper hack 6 Paper Edge Sensor PES This sensor monitors the paper feed state and detects jams and misfeeds 7 Paper Feed Roller See Page 2 8 Thr P per Feed Roller transports paper which has been picked up by the automatic sheet feeder to the printing position in the Printer Section It...

Page 76: ...nit the carriage pushes the control pin and releases the swing gear driven by the paper feed motor When the paper feed motor rotates in the paper feed direction in this state the swing gear rotates and moves up to the auto sheet feeder drive gear to drive the auto sheet feeder Alternately when the paper feed motor rotates in the reverse direction the swing gear rotates and moves up to the purge dr...

Page 77: ...the pick up roller is detected when the flag is sensed by the pick up roller sensor on the PCNT board When the paper is sensed by the paper edge sensor for over a second it is fed automatically until it reaches the starting position for printing If the paper is not sensed even when the paper pick up operation is executed it is executed again If the paper is still not sensed it is assessed as a pap...

Page 78: ...ay jam Occurs when the Paper Edge Sensor dots not detect the paper s trailing edge after the page has been printed or after 22 inches 568 8 mm of paper eject operation has been performed c Paper size error When the size of the paper being fed is different from that registered in the user data and the page being printed is divided during printing a paper size error will occur When a paper feed erro...

Page 79: ...is model is taken from the BJC 4200 BJ printer Major changes are as follows l Cartridge installation is not performed from the front but from above l The spur attachment location has been changed l An ink detection semo has been added Figure 2 7 Printer Section 2 l 1 ...

Page 80: ...or s drive power between the paper feed purge unit and the sheet feeder 5 Paper thickness adjustment lever Adjust the gap between the print head and paper according to the thickness of the paper 6 Purge unit See Page 2 13 In order to maintain the BJ cartridge s high print quality the BJ cartridge s nozzles and spray orifices are cleaned by a wiper and pump When in standby mode the BJ cartridge s s...

Page 81: ...g carriage drive and pump operation state detection see the FACSlMlLE BAS C NTER SUPPLEMENT 2 supplied NOTE Ink shield Wiper unit Figure 2 8 Purge Unit Home position sensor Light shielding arm Pump operation control arm Figure 2 9 Pump Operation State Detection 2 13 ...

Page 82: ... bend When the carriage passes by from right to left the blade rises to contact the print head and wipe away paper fibers and ink residue The wiping operation is perform at the following times l At the start of printing whrn less than 72 hours has passed since the last cleaning operation l Every 60 seconds during prlntlng or flcr L fixed number of dots have been ejected l During il cnpping opcr lt...

Page 83: ...es in the NOTE weight of the BJ cartridge and mechanical errors This gap is corrected b adjusting the carriage drive motor load and the carriage position which 1s determined logically from the number of stepping pulses Gap detection 1s performed before the start of printing during the home position detection operation 2 15 ...

Page 84: ...peration is repeated to double check the first detection operation If it is determined that there is ink remaining the image data for that page will be erased from memory If the cartridge is out of ink the message REPLACE CARTRIDGE will be displayed to inform the user that the cartridge is out of ink and the page will be received to memory again from the image data The detection level of the ink d...

Page 85: ...pt The amount of ink absorbed is counted as a total of all of these When the counted absorption levels reach lOO the CHECK PRINTER message error code 342 will be displayed and printing will stop to allow the absorber to be changed To clear the error it is necessary to replace the absorbers and to reset the waste ink absorption level counts If there is no other error at this time any image in the m...

Page 86: ...k tank contains 9 ml of black ink The BCI 21 color ink tank contains 5 ml each of yellow cyan and magenta ink c BC 22 Photo Color BJ cartridge structure The photo color BJ cartridge has a printing head equipped with 360 dpi x 136 nozzles through which the four ink colors are rjectcd 24 nozzles each for yellow magenta and cyan 64 nozzles for black The B J cartridge contains 9 ml of black ink 5 ml e...

Page 87: ...to 24 Cyan Nozzles 49 to 72 1 Black Nozzles 73 to 136 Photo BJ Cartridge Figure 2 11 Nozzle Arrangement Cartridge Body Atr Intake Plate Cartridge Cover h Ink Sponge Ink Filter Aluminum Plate S i g n a l Connection Potnt Bubble Jet Head Unit Figure 2 12 Black BJ Cartridge Structure 2 19 ...

Page 88: ...zle Aluminum Plate ignal Connection Point Bubble Jet Head Unit Label Figure 2 13 Color BJ Cartridge Structure Air Intake Plate 136 Bubble Jet Nozzles Alumrum Plate F a c e p l a t e SIgnal Connection Point Bubble Jet Head Un t Air Intake Plate i Figure 2 14 Photo BJ Cartridge Structure 2 2 0 ...

Page 89: ... OddENB and heat enable HENBO to 3 signals l Sub heater This heater maintains the optimum conditions in the nozzle for ejcctingink l Temperature control heater This heater controls the head temperature to stabilize the ink ejecting amount l Rank resistor To execute optimum heat control of each BJ cartridge production related deviation in heater characteristics is classified into 13 types which are...

Page 90: ...Part 1 Facsimile Figure 2 15 BJ Head Driver Block Diagram Black BJ Cartridge Figure 2 16 I3 J Head Driver Block Diagram Color BJ Cartridge 2 22 ...

Page 91: ... the printing drive signal from the printcr controller is transferred to the BJ had s shift resistor according to the IILATCH timing The printing drive signal HDATA is latched and when the printing control signal and heater drive control signal are output together the heater for the applicable nozzles is driven and the ink is ejected b Color BJ cartridge drive control The color B J cartridge head ...

Page 92: ...Part 7 Facsimile Figure 2 18 Printing Signals HQ Mode 2 24 ...

Page 93: ...Chapter 2 Technical Refereno 6 1 Component Block Diagram Figure 2 19 Block Diagram 2 25 ...

Page 94: ...ions of the system controller are as fullows l Printer resolution conversion Ultra smoothing This IC converts facsimile data of horizontal rrsolution of 8 dots mm and vertical resolution of 3 86 or 7 7 lines mm to print data of 360 dpi and 360 dpi respectively l BJ printer interface 8 bit parallel print data sent to tbc Printer controller l OPCNT scrinl interface Contams document sensor and drxumc...

Page 95: ...XL PQFP is used BS the modem IC The MODEM IC carries out G3 modulation conforming to ITU T standards V 27ter V 29 V 17 and V 33 on tlonsnlltted data received from the MPU during transmission During reception the MODE11 IC carries out G3 modulation on received signals frown the telephone line according to the same standards c Document scanning section c l System controller IC IC 401 The system cont...

Page 96: ... switches the carriage motor with the S step peak current value for optimum driving The stepping motor controller outputs the switching control signal to the carriage motor driver l Detection of BJ head temperature l Detection of printer s internal temperature l Detection of Home position sensor Paper edge sensor and Pickup roller sensor l Cartridge detectinn l Ink detection sensor control d 3 ROM...

Page 97: ...o digital image data 3 The system controller IC converts processed image data from srrinl data to parallel data and writes them to the DRAM 4 The MPU encodes raw data in the DRAM using a soft codec and rewrites the encoded data into the DRAM 5 The MODEM IC modulates the coded image data 6 The modulated data arc then sent from the MODEM IC to the NCU board 7 The data are returned to the SCNT board ...

Page 98: ... DRAM encodes the data nnd rcwritw them into the DRAM 3 The system contrnllev IC conycrts the decoded data from run length data to raw data and converts 8 dot mm fax data into 360 dpi resolution converted printer data and writes them to the IIKAI I 4 The system controller IC c nrrrts the resolution converted printer data to B J printer controller IC Sit lultnneousl the printer MPU sends motor cont...

Page 99: ...controller IC converts the RGB digital image data from serial data to parallel data and writes them to the DRAM 4 Th color image processing IC converts the RGB data on the DRAM into CMYK print data then returns it to DRAM storage 6 Thc system controller IC converts the CMYK printer data to BJ printer head control signals and then sends the signals to the BJ print head via the BJ controller IC Simu...

Page 100: ...ission from CML on time until start CNG detection time Pseudo RBT pattern on time Pseudo RBT pattern off time short I scudo RBT pattern off time long Pseudo RBT transmission level Pseudo ring frequency I scndo ring pattern on time I seudo ring pattern off lime short I scudo ring pattern off time long CNG detection level Default Setting s e t t i n g s w i t c h 8 sec User data 15 sec User data REC...

Page 101: ...ing machine to Answer 2 Press the fax s FUNCTlON button and select the Am Machine mode in RX MODE menu 3 When putting the fax into reception mode by detecting no sound on the line set the SILENT DETECT to ON then set the no sound time with user data DURATION See the MultiPASS Desktop Manager for Windows User s Guide for instruction 7 2 2 Parameters Default Setting Selection Item SILENT DETECT Sett...

Page 102: ...ive reading width 216 mm Effective number of picture elements pixels 2552 pixels Scanning rate When color scanning 30 300 dpi 21 ms line 301 600 dpi 33 ms line When color copying Pixel density 300 dpi 360 dpi fixed 33 ms line Data Output 1 annlog output Rod lens array Single mw type 2 34 ...

Page 103: ...each 1X1 color to generate print image data for the colors Cyan Magenta Yellow and Black CMYK data 1 Generation of CMYK data is independent from the reading contact sensor data When CMYK data generation is slower than the reading process reading is halted until ChIYK data generation is completed When using the unit as a color scanner the Red Green and Blue data which were scanned and stored to mem...

Page 104: ...he BC 21 or BC 22 therefore they can be used with this machine although full use of their new features is not possible 1 2 Cleaning For the cleaning procedure see 2 HOW TO CLEAN PARTS on page 3 4 Level USE Location Men Main unit outer covers When dirtv Printer platen Separation roller When ink adheres to the platen When document separation performance deteriorates Document feed eject When document...

Page 105: ...es shift during Bi directional printing When the carriage guide frame and the platen installation positions have been moved resulting in the head gap changing CS LED automatic lights on duration adjustment The lights on duration data for each color are on the SCNT board The data arc also backed up in SFfAM When power is turned on the data are checked by check sum If the data are incorrect the ligh...

Page 106: ...ing 1 7 Special Tools Tool Grease FLOIL G311S Grease EM 50L Grease IF 20 Gap gauge 1 2mm BJ cartridge BC 20 BC 21 Cover opener _ Use Apply to specified parts Apply to specified parts Apply to specified parts For head gap adjustment For head gap adjustment For opening the upper cover Part No TKC 0953 HY9 0007 CK 8006 QY9 0016 HY9 0021 I Cover opener E The Cover opener round tip screwdriver has been...

Page 107: ...wipe with a dry soft cloth 2 6 White Sheet Open the operation panel and wipe with a dry soft cloth 2 7 Printer Platen Open the Printer cover and wipe with a cloth moistened with a little water If the parts above are very dirty wipe with a cloth moistened with IPA alcohol NOTE A Do not use tissue paper Dust from the tissue paper causes static electricity Precautions when Using IPA When cleaning wit...

Page 108: ...Chapter 3 Maintenance Service Document feed roller i Glass window contact sensor Document Cl roller Figure 3 1 Cleaning Location 3 5 ...

Page 109: ...ically prompted it is almost never necessary to perform this adjustment during normal use However if the SCNT board Contact sensory ass y or lithium battery is replaced be sure to perform this adjustment Also if the color or brightness of scanned or copied images is faulty performing this adjustment may correct the problem b Procedure 1 Check that the operation panel is closed correctly then perfo...

Page 110: ...attern The test pattern can be printed only when Black BJ Cartridge BC 20 and Color BJ Cartridge BC 21 are used Photo Color BJ Cartridge BC 22 cannot NOTE be used c How to read the Test pattern As shown in Fig 3 5 the test pattern shows the SHQ SHQZ Not used HQ normal mode HS economy mode and uni direction printing condition from the top The respectire vertical lines for HQ and HS can be moved lef...

Page 111: ...t count is roughly 4 55 times E g 2 x 4 55 9 In HQ the dot count is roughly 2 86 times E g 2 x 2 86 6 In HS the dot count is 2 times E g 2 x 2 4 3 As shown in Fig 3 8 make the correction for all print mode The flowchart shows the procedure for making a a dot correction to the right for the all print mode respectively The actual display may look different from the figure 4 After making the correcti...

Page 112: ...numeric keypad 1 START COPY START COPY d60DEIRTidtGnrlIng h For this example enter 9 with the numeric keypad START COPY START COPY For this example enter 6 with the numeric and select RT RIGHT with q b mdselect RT RIGHT with q For this example enter 4 with the numeric keypad h START COPY A PATTERN PRINT START COPY Test pattern output 1 CLR Color BJ CartrIdge BC 21 LF Left RT Right Figure 3 7 Verti...

Page 113: ...ad face and platen needs to be adjusted to approximately 1 2 mm to ensure optimum print quality This adjustment is done by moving the carriage guide frame forward or back NOTE The head gap differs depending on the position of the paper thickness lever To adjust the head gap move the paper thickness lcvar to the left for plain paper printing with a black BJ cartridge and set the head gap to approxi...

Page 114: ...h BJ cartridge c Adjustment procedure c l Adjustment preparation 1 Remove the upper cover Refer to Ihe Parts Catalog and remove the upper cover Disassemble the main unit as shown in Fig 3 10 2 Install a black BJ cartridge for servicing into the carriage 3 Push in the carriage guide frame as of the arrows and tighten screws A and B lightly 4 Move the carriage belt with your fingers to move the carr...

Page 115: ...that the carriage guide frame moves around screw B as shown by the arrows If it does not return to the original position screw B is too tight And if it moves on the screw B end as well screw B is too loose Refasten the carriage guide frame lightly again and repeat the procedure from C 1 Adjustment preparafion 6 Lightly tighten screw A 7 Put the paper thickness lever to the right and move the carri...

Page 116: ...dure from C l Adjustment preparation 12 Lightly tighten acrew B 13 Push the paper thickness lever to the right and move the carriage to position A Then place the gap gauge at posItIon B 14 Repeat steps 2 through 13 twice 15 Tighten screw A and B alternately for final tightening Do not use your hand to move the carriage It may cause the carriage guide frame to shift To move the carriage use the car...

Page 117: ...paper feed motor does not run The paper is not picked up from the auto sheet feeder l The printing operation is abnormal Page 3 27 Nothing is printed The carriage motor does not run l Printing quality error Page 3 26 Evaluation criteria Look at the printing result Print is not clear Blurred or smudged characters Smudges appear on back of printed page Irregular print quality Print head needs cleani...

Page 118: ...hem check their fax Cause The telephone number you dialed is busy Solution Try sending the document at a later time CHECK DOCUMEtjImRl _ Cause Document jam This is displayed when the document SFIWX detects paper but the document edge sensor cannot detect the leading edge of the document with 15 seconds from the start of the feed operation Solution Clear the document jam CHECK PA_y Cause The size o...

Page 119: ...HANG UP PHONE Cause The handset or the extension telephone is off the hook Solution Put the handset or the extension telephone back on the hook PUT IN CARTRIDGE Cause The BJ cartridge is not set Solution Set the BJ cartridge Cause The BJ cartridge is set incorrectly Solutlon Set the BJ cartridge correctly MEMORY FULL 037 Cause The fax s memory is full because it has received too many documents Sol...

Page 120: ...easure Cause Countermeasure Foreign body in carriage section Open printer cover and remove foreign body Loose carriage belt Replace carriage belt Guide frame home position detection tabs is damaged or bent parts Replace the damaged or bent parts Carriage motor does not work 1 Switch power OFF ON 2 Replace carriage motor Carriage position cannot be detected Home position sensor breakdown or BJ cont...

Page 121: ...d dial already registered Solution Check the contents of the one touch OF coded speed dialling registration then try again REC PAPER JAM 009 Cause Paper jam Solution Clear the paper jam and press the STOP button CHANGE CARTRIDGE 052 Cause The BJ cartridge has run out of ink Solution Replace the BJ cartridge WA TsLING Cause The BJ cartridge is hot Solution Wait until the message disappears START AG...

Page 122: ...s for all error codes The countermeasures that are specified in the G3 Facsimile Error Code List Rev 1 are included here as specific countermeasures for your reference l Increase the transmission level Set service data 2 MENU Parameter No 07 to 0 dBm l Decrease the transmission level Set service data 2 MENU Parameter No 07 to 15 dBm l Echo measures Change the following bit switches of service data...

Page 123: ...andard Not available for this fax l Loosen the RTN transmlsslon conditions Change service data 3 NUMERIC Param Parameter No 02 to 04 No 02 Percentage of errors in all lines set close to 99 No 03 Number of lines of burst condition Set close to 99 lines No 04 Lines below the burst condition Set close to 99 times l increase the no sound tlme after CFR reception Change service data I SSSW SW04 bit 4 t...

Page 124: ...on cancellation Deflnltly Excessive Repeat Protocol during Rx Modem Speed Different from Other Party Fall Back Failure during TX Fail to Detect EOL for 5 Seconds 15 seconds for CBT during RX RTN or PIN Received during TX Fail to Receive Protocol for 6 Seconds when Waiting for Protocol during Rx Fall Back Failure on TX Side during Rx Receive Signals Other than DIS DTC FTT CFR or CRP after DCS TX an...

Page 125: ...re sensor error Cleaning absorption waste ink capacity full BJ cartridge head cleaning error Inside temperature error Ink detection sensor error Exceed Repeat Protocol Due to Failure to Receive Significant Signals after Transmitting PPS NULL during ECM TX Receive DCN after PPS NULL Transmission during ECM TX Exceed Protocol Retransmission Limit or T5 Time 60 seconds after PPS NULL Transmission dur...

Page 126: ...fter EOR MPS Transmission during ECM TX Receive DCN after EOR MPS Transmission during ECM TX Exceed Protocol Retransmission Limit or T5 Time 60 seconds after EOR MPS Transmission during ECM TX Receive ERR after EOR MPS Transmission during ECM TX Exceed Protocol Retransmission Limit Due to Failure to Receive Significant Signals after EOR EOM Transmission during ECM TX Receive DCN after EOR EOM Tran...

Page 127: ...med so that it cannot be cleared using the STOP button Replace the waste ink absorber as follows in the error c ccurs 1 Select 3 INK ASS CAPA under 7 PRINTER in service mode and the counter to 0 2 When 4 PRINTER RESET appears under 7 PRINTER in response to step cl press the START COPY button and the button to reset the printer The error will be cleared and the image stored in memory will automatic...

Page 128: ...ation panel unit and SCNT board JOPCNTl 2 Replace the Operation panel unit 3 Replace the SCNT board Part of the LCD panel does not display anything 1 Check for LCD problems with the test mode 2 Check the connection between the Operation panel unit and SCNT board JOPCNTl 3 Replace the Operation panel unit Faulty LCD 4 Replace the SCNT board l The keys do not work Applicable test mode Operation pane...

Page 129: ...chanism for abnormalities 2 Make sure that the ASF gear is attached correctly 3 Replace pickup roller ass y 4 Replace PCNT board Faulty PRS or PES 5 SCNT board l The prlntlng operation is abnormal Nothing is printed 1 Remove the BJ cartridge and reinstall it 2 Execute cleaning five times and try printing again 3 Replace the BJ cartridge The carriage motor does not run 1 Check the connection from t...

Page 130: ...clean the BJ head The printer automatically cleans the BJ head when you follow these steps Press the FUVC OA button and select CLEAMVG menu l Prlnt head needs cleaning 1 Paper dust or ink may get clogged in an ink nozzle in the BJ cartridge Performing the BJ head cleaning procedure should clear up this problem The printer automatically cleans the BJ head when you follow these steps Press the FfJNC...

Page 131: ... Replace the reading section s rollers The document does not separate Evslustlon crlterla Check It visually 1 Check whether the reading motor is driving all the rollers Check for any damaged gears or foreign matter stuck inside 2 See page 3 4 and clean the separation roller and separation guide 3 Replace the separation roller and separation guide Faulty scsnner unit s sensors Evaluation crlterls T...

Page 132: ...ontact sensor s reading glass 2 Clean the white sheet 3 Make sure the document is not slanted 4 Check the connection between the contact sensor and SCNT board JCSl 5 Replace the contact sensor assembly The halftone image contains black dots 1 Clean the contact sensor s reading glass 2 Clean the white sheet 3 Check the connection between the contact sensor and SCNT board JCSl 4 Adjust the CS LED li...

Page 133: ... switch settings These setting items are for functions required during installation such as NL equahzer and transmission levels 3 NUMERIC Param NUMERIC parameter settings These setting items are for inputting numeric parameters such as the various conditions for the FAX TEL switching function 4 NCU NCU settings These setting items are for telephone network control functions such as the selection s...

Page 134: ...n Service report output function 5 2 2 Service data registration setting method Service data can be registered set by the following operations r 09 26 97 Fax Only Standby date and Receive mode display 1 User data mode selection Press the FUNCTION button and then button I 2 Service data mode selection Press them button 3 Menu item selection Select the menu item by pressing the or button Press the S...

Page 135: ..._ _ _ _ _ _ _ _ _ _ _ _ 0 0 00 ____ _ _ _ _ _ _ _ _ _ _ _ _ _ Error management Memory clear list output sening Echo solulion seHlng Communication trouble solution senlngs Standard Iunction DIS signal sening Scan condition selbngs Not used Not used Communications result display lunction senings Not used Not used Page timer senlngs Not used Not used Not used Not used Not used Not used Not used Copy ...

Page 136: ...setting SERVICEMAN OFF 07 10 O 15 Transmission level setting 08 Not used 09 Not used 10 1 50 Hz Frequency 01 pseudo ring slgnal 25 Hz 17 Hz 11 20 Items 11 to 20 Not used Figures in boldface indicate the default setting Figure 3 17 Service Data page 2 No 01 to 04 08 09 11 to 20 are not used Do not change their settings 3 34 ...

Page 137: ...elephone number compared against TSI signal to be matched for restricted receiving function Line connection detection time TO timer Tl Timer Rx Not used Maximum time to receive oneline 01 image data Not used Hooking detection time Pseudo RBT transmission from CML on time until start Pseudo RBT signal pattern On time Pseudo RBT signal pattern Off time short Pseudo RBT signal pattern Off time long P...

Page 138: ...3 38 dBm 4 41 dBm 5 44 dBm 6 46 dBm 7 47 dBm 8 50 dBm 9 50 dBm Parameter 24 0 Not used 1 Not used 2 Not used 3 Not used 4 Not used 5 6 dBm 6 9 dBm 7 10 dBm 8 11 dBm 9 12 dBm 10 13 dBm 11 14 dBm 12 15 dBm 13 16 dBm 14 17 dBm 15 18 dBm 16 19 dBm 17 20 dBm 18 21 dBm 19 22 dBm 20 23 dBm Parameter 26 0 30 dBm 1 34 5 dBm 2 36 5 dBm 3 40 dBm 4 42 dBm 5 46 dBm 6 48 dBm 7 50 dBm 8 51 dBm 9 54 dBm 3 36 ...

Page 139: ...igure 3 19 Service Data page 4 A X4 NCU NCU settlngs The values of these items are all set to match a specific nation s communications standards by the 5 TYPE setting 5 TYPE TYPE settings For this machine STANDARD and CANADA settings are the same Therefore there is no need to change settings for Canada use t6 GENESIS UHQ function settings Tampering with this setting may cawe the scanned image qual...

Page 140: ...ot used Not used Not used Not used Reduction cassette selection settings o o Reduction settings 1 Copy printing seaing 0 0 Report lrame setting Maximum drop out range Not used Not used Leading edge margin Trailing edge margin Printer FAX automatic switch over time in fax reception L ltm06 11 13 30 Notused SUCTION Waste ink capacity checklentry See page 3 42 T ET Printer section reset function TY e...

Page 141: ...ion Data on system dump list initialization Data on activity report initialization Total number al pages printed scanned All user data sewice data activity management data and image data initialization except COUNTER Version No and Checksum display 0 System data list and System dump list printing i System data list printing Z System dump list printing CLR SHQ2 Not used CLR SHQ CLR HO CLR HS SHQ2 N...

Page 142: ...default values The meanings functions of the bits are not described in this manual except the new switches added to this model See the G3 Facsimile Service Data Handbook supplied separately for details of the switches Below are examples showing how to read bit switch tables Bit Function 0 Service error code Error dump list Not used output output Not Output Not Output Copy function No 300 series se...

Page 143: ...ceive 500 3000 1300 13 second one line of image data Parameter 101 The wait time after transmission of a dialing signal ends until a significant signal is detected in transmission was set as Tl timer with parameter 10 However ITU T recommends that it should be set as TO timer so parameter 10 has been renamed to TO timer and the dcfwlt time out time has been changed from 35 to 55 seconds The Tl tim...

Page 144: ...utomatic output of the received image as long as it is not suffering from an error or is not performing a printer operation The machine will then switch back to printer mode after generating the received image Specifying 0 to the parameter will disablr the automatic switch over it does not mean 0 sec 3 INK ABSORBER CAPA This switch allows the waste ink capacity stored in the SCNT board to be check...

Page 145: ...etc If the printing does not improve even after the cartridge is cleaned five times replace the BJ cartridge or the ink cartridge Press the FUNCTlON button then select NOZZLE CHECK Black BJ Cartridge Color Photo BJ Cartridge i Printed with the first nozzle r Printed with the first nozzle Printed with the 128th nozzle A Printed with the 136th nozzle 1 r Missing dots Unstable pmting Splashed dots Fi...

Page 146: ...cuted by following the menu items from the display a DRAM tests Writes data to DRAM image storage areas and reads that data to check operations b CS test CS test is used to enter the contact sensor s shading data c Print test Prints nine different patterns within the print area d Modem NCU tests The frequency test and the G3 signal transmission and CNG signal and DTMF signals reception tests e Fac...

Page 147: ...R PTNI 3 CLR PTNP 4 Not used Not used 5 S Not used 7j CHECKERS 6 BIAS 9 Not used I RELAY 0 5 21 FREO m 3 Not used 4 G3Tx 6 5 DTMF TX 0 9 6 TONE Rx See Page 3 46 see Page 3 46 see Page 3 47 See Page 3 49 See Page 3 50 See Page 3 51 6 FACULTY TEST I G3 4600bps TX 2 REGISTRATION I 3 SENSOR 4 ADF c 5 Not used 6 SPEAKER I i 7 OPERATION PANEL 6 Not used 9 LINE l 4 7 DATA SET 6 PRINTER TEST Figure 3 25 T...

Page 148: ...OMPLETE 766K 1 1 WRT 33CC RD 3333 1 I I I I ADR 2600 WRT data written RD data read ADR address Restart by pressing I START COPY key Error display 1 COMPLETE 768K 1 Figure 3 26 D RAM Test 6 2 4 CS tests Pressing the 1 button from the test mode menu selects the CS tests CS SHADE ADJUST is used to enter the contact sensor s shading data pre scan operation Also LED TIMER ADJUST is used to adjust the C...

Page 149: ...rns are not to be used since they are for development and factory personnel End this test by pressing the STOP button Check the pattern for the following Check for any vertical or horizontal white stripes on the black squares Also check that all the squares have straight edges on all four sides Figure 3 27 Print Test Pattern Check c _ z If the print test is normal make a copy of a document If the ...

Page 150: ...Part 1 Facsimile Figure 3 28 Print Pattern Sample 3 48 ...

Page 151: ...s tone signals from the modular jack and the speaker The modem sends G3 signals from the modular jack and the speaker The modem detects specific frequencies and DTMF signals received from the modular jack a Frequency test The frequency test menu is selected by pressing the 2 button from the MODEM NCU test menu Signals of the frequencies below are sent from the modem using the modular jack and the ...

Page 152: ...e G3 signals below are sent from the modem using the modular jack and the speaker The frequency can be changed with the numeric buttons Numeric button Iequency 0 300 bps 1 2400 bps 2 4800 bps 3 7200 bps 4 9600 bps 5 TC7200 bps 6 TC9600 bps 7 12000 bps 8 14400 bps The transmission level can be changed with the FUiVCTlCJN button then and button NOTE 3 50 ...

Page 153: ...heck whether the CNG signals and DTMF signals received from the modular jack are detected by the modem 4 6 TONE RX Id a fematefy 0 OFF NO ENERGY 1 ddispb yed I The CNG is not V detected o oFF 9 The received DTMF 9 is displayed 9 The CNG is detected OON 92 2nd received DTMF 2 is displayed 8 Detection Level I Press the STOP button to end the test Figure 3 29 CNG and DTMF Signal Reception Tests 3 51 ...

Page 154: ...re operating correctly a Sensor tests The sensor test is selected by pressing the 3 button from the faculty test menu In this test you can check the status of each tensor of this fax in item 1 on the display You can also check if sensors that use actuators and microswitches are operating correctly by moving the actuator or microswitch The sensor tests cannot be used to test all of the sensors The ...

Page 155: ...ice 6 3 SENSOR Pressing the 1 key DIEOClP lR i 1 j 1 D Document Sensor O OFF i ON E Document Edge Sensor 0 OFF I 1 ON C Cartridge 0 No Cartridge 1 P Pickup Roller Sensor 0 OFF 1 ON Figure 3 30 Sensor Tests Cartridge Present 3 53 ...

Page 156: ...tion button test The Operation button test is selected by pressing the START COPY button after the LED lamp test In this test you press the button corresponding to the displayed character to put it out The table giving the correspondence between the characters and the buttons is below Character Operation button _ Character Operglon butte _ l Numeric buttons Color copy resolution button B W FAX COP...

Page 157: ...ST All LED lamps light up Press START COPY button 123456769 0 When a button is pressed the corresponding character goes out When the entire display has gone out RD FCM When a one touch speed dialing key is pressed the corresponding letter goes out a b c d e f When the entire display has gone out Press the STOP button to end the test Figure 3 31 Operation Panel 3 55 ...

Page 158: ...tected from the modular jack the display changes from OFF to ON and the received frequency is displayed c 2 Test Menu 2 Test Menu 2 is selected by pressing the 2 button from the Line Detect menu When a tonal frequency is detected from the modular jack the display changes from OFF to ON and the received frequency is displayed The frequency detection level can be set with the numeric buttons Numeric...

Page 159: ...ect menu 3 PRINT REPORT by and button and Press STARVCOPYbutton Select report type by and and Press START COPY button Error report system dump list Activity Management Reports b Reports output automatically by user data settlngs Each report written below can be automatically output by specifying REPORT SETTINGS in user data Transmission report Reception report Activity Management Reports ROM Versi...

Page 160: ...power cut TX RX NO MODE CONNECTION TEL PAGES SET TIME START TIME Figure 3 32 Memory Clear List Indicates four digits of the transaction number Indicates TRANSMISSION or MEMORY RX Number sent from the other party or number dialled Number of pages are stored in memory Time when data is stored in memory Planned transmission start time 24 hour display 3 53 ...

Page 161: ...a list 2 System dump list Operations In the service mode select the IO REPORT and the desired numeric button 0 to 2 Pressing buttons 1 to 2 outputs the respective service reports on the left When pressing button 0 both are output Service activity report If you set bits 0 and 1 of I SSSW SW01 in the service with service error code mode the service error code and dump list are indicated and dump lis...

Page 162: ...Part 1 Facsimile a 1 System data list This list shows service data l 5 7 9 setting statuses mm Ir n _ MI Ll Figure 3 33 System Data List page 1 page 4 3 60 ...

Page 163: ...Chapter 3 Maintenance Service L Figure 3 34 System Data List page 5 page 6 START DATE records the date when the fax performs its first operation after shipment from the factory NOTE 3 61 ...

Page 164: ... Part 1 Facsimile a 2 System dump list a STSrn DlYP LIST t t tf t Figure 3 35 System Dump List l 2 3 62 ...

Page 165: ...l number of pages transmitted and received in each mode Total number of pages printed scanned CLEAR DATE RX TX DOCIMEM A4lB4lA3lA5 14400bps 2400bps STD FINE MH MWMMR GS MF2 ECM PRINT READ Display example PRINT 30 100 READ 30 100 Indicates the value input with Service Data El CLEAR COUNTER Indicates the value counted since shipment from the factory INK ABSORBER CAPACITY Waste ink absorber s ink abs...

Page 166: ...r sent from other party Maker code For details see Chapter 4 4 MAKER CODE on page 4 101 MAKER CODE MACHINE CODE Rx lx IO00 1000 Indicates a Canon fax L l lower nibble upper nibble For future USC Received transmitted protocol signal bit 1 to bit 56 of received transmitted DIS DCS or DTS If no service errors have occurred in the past the above report will not be 3 64 ...

Page 167: ...the other party if the other party is a Canon fax Communication start date and time on 24 hour display Communication time in minutes and seconds Number of pages for which transmission wss complete For details see User s guide NG display with number of pages for which transmission was fault and service error code Maker code For details see Chapter 4 4 MAKER CODE on page 4 70 I 000 IOOO Indicates a ...

Page 168: ...om the other party if the other party is a Canon fax Communication start time on 24 hour display Communication time in minutes and seconds Number of pages for which receiving was complete For details see User s guide NG display with number of pages for which receiving was fault and service error code Maker code For details see Chapfer 4 4 MAKER CODE on page 4 1 a Indicates a Canon fax O 1 POl zr t...

Page 169: ...details of the connector signals I 8 2 Connector Name and Signal Descripfions on following page contains a brief description of the input output signals Refer to this description when carrying out troubleshooting 8 1 Wiring Diagram _ Paper feed mote Figure 3 39 Wiring Diagram 3 67 ...

Page 170: ...sensor Its purpose is to drive voltage for the contact sensor and to receive image signals Conducts data exchange of data signals with NCU board after modulation by the MODEM IC and before demodulation Also transmits control signals for the relays See PCNT board J5 See PCNT board J6 See NCU board 53 Connects to Extension telephone Connects to Telephone line RescrIption See SCNT board JNCUl Earthin...

Page 171: ... scanned documents Output tray extension etc l Making connections Connect the Telephone line Extension phone or Answering machine Parallel cable for PC l Powering up Connect the power cord and check that power is supplied l Installing the BJ cartridge Unseal the BJ cartridge and load it into the machine The instructions for this operation arc written on the printer cover l Loading paper Set paper ...

Page 172: ...n panel without using the PC are listed L 1 Press the FUNCTION button 1 1 USER SETTINGS DATE TIME 1 UNITTELEPHONE Up to 20 digits UNIT NAME Up to 24 characters TEL LINE TYPE 1 TOUCH TONE ROTARY PULSE COLOR COPY MEDIA PLAIN PAPER 2 RX MODE HIGH RES PAPER FAXiTEL MODE MANUAL MODE FAX ONLY MODE ANS MACHINE MODE 3 FILE PRIN l Prints documents stored in the fax s memory 4 ROLLER CLEANING After using HR...

Page 173: ...user can progrnmmcd using the MultiPASS Desktop Manager me listed For details see the MultiPASS Desktop Manager for Windows User Guide DATA REGISTRATION 1 SPEED DIALSETUP T 1 l TOUCH SPD DIAL 2 CODED SPD DIAL __J 3 GROUP DIAL l TELEPHONE NUMBER v Figure 4 2 User Menu Settings 2 S 4 3 ...

Page 174: ... CALL LEVEL 3 q i The TXTERMINAL ID is permanently displayed Also the TELEPHONE MARK is FAX only F2 This itenl IS entered with key operation only 3 These Items can be entered even with key operation Figure 4 s User Menu Settings 36 OUTSIDE IMAGE 1 INSIDE IMAGE L ON OFF 1 LINEVOLUME V O L M I N VOL MID VOL MAX OFF 2 CALLING VOLUME VOL MIN VOL MID VOLMAX 3 KEYPADVOLUME I VOL MIN V O L M I D VOL MAX ...

Page 175: ...3 AUTO REDIAL T ON OFF F REDIALTIMES 02TIMES Ol lOTIMES REDIAL INTERVAL 02MIN 02 99MIN TX ERROR RESEND 1 I 1 RESEND TX FROM t ALL PAGES ERROR IST PG ERROR PAGE 4 AUTO START TX T ON OFF 4 The ACTIVITY REPORT is permanently set to AUTO PRINT The ACTIVITY REPORT cannot be separated into TX and RX output 5 ERASE FAILED TX is permanently ON Which means that images from failed transmissions will be eras...

Page 176: ...CT 3 DRPD 4 FAX INCOMING RING 5 SILENT DETECT 6 REMOTE RX 7 MEMORY RX D R P D 1 NORMAL RING J TEL F A X FAWTEL AUTO SW 2 DOUBLE RlNG 3 SHORT SHORT LONG 4 SHORT LONG SHORT 5 OTHER RING TYPE I ON RING COUNT OZTIMES Oi 99TIMES OFF I_ ON DURATION 04SEC Oi 99SEC OFF 1 O N REMOTE RX ID 25 01 99 OFF T ON OFF 6 MAN AUTO SWITCH is permanently OFF Figure 4 5 User Menu Settings 36 4 6 ...

Page 177: ... DATE FORMAT 2 DISPLAY LANGUAGE L 4 RX START SPEED T ON OFF MMIDDNY I DDiMM YY YY MMiDD E N G L I S H 1 FRENCH SPANISH 14400bps I 9600bps 7200bps 4800bps i 7 Using the BC 2O BC 21 BJ cartridge fax reception images and reports can be printed and copied When using the BC 22 cartridge INSTALL BC 21 20 is displayed the error alarm sounds and printing is disabled Figure 4 6 User Menu Settings 616 4 7 ...

Page 178: ...BRATION Figure 4 7 Special Mode Settings l MEMORY CLEAR SERVICE DATA f User data and service data l to 4 and 6 to 7 initiuln tion IMAGE MEMORT _ Image data initialimtion ALL CLEAR All user data service data activity management data and im gc data initialization except COUNTER 2 LINE TEST Line connection test with keys 0 and 1 Press 1 _ Line conncct CIVIL relay set ON and H relay set OFF Press 0 Li...

Page 179: ... 4 Appendix 4 DOS PRINTING Set the DOS emulation mode to printer mode Returns to normal mode when OFF 5 CALIBRATION Performs the same operation as CS LED ON time duration in TEST MODE For details see page 3 6 ...

Page 180: ...rt 1 Facsimile The l byte maker code displayed on the error dump list corresponds to the list of makers shown on the following page For a sample of a dump list containing maker code see pages 3 64 3 66 T ...

Page 181: ...O o O Adjust mrntitems l Ti 2 A cJcnr _ I 3 Answering machine connection l l l l 1 S 2 3 I Autodialing OO OO O _ Automatic document feeder ADF l l l 3 2 3 Automatic sheet feeder ASF l l l l l l 5 2 l B J cartridge container l l l l l l l l l l l 19 l 37 Broadcast transmission l l l l l l l l l l 1 8 C CALIBRATION Special mode l l l 04 S Capping O2 14 Carriage 2_12 Carriagemotor l 25 2 12 2 25 3 27...

Page 182: ... l l 2 30 G3 signal transmission test l l l l l 03 50 G3 transmission image signal flow l 2 29 General specifications l l l l l l l l l l l 1 2 H High temperature parts l l l l l l l l l 1 23 Home position sensor l l l l l l l l l l l 2 2 2 12 2 25 3 17 3 67 ...

Page 183: ...r section l a 2 3 Scanner specifications l l l l l l l l l l l l 3 Scanning problem l l l l l l l l l l l l 03 29 Scallningrange l e e 1 4 YCNTboard 1_23 l 45 1 62 2 2 25 3 67 S vicedata O 3_33 Scwice error codes 3 19 q_ i Sl nl oI _2 3 26 Sl l CIALMODE _ fi Spur l 1_J4 7 SRAbI 1 49 27 T est ode 1_44 l l 11slllissioll level ATT 19 i I ...

Page 184: ...Part 1 Facsimile U Vertical alignment Correction l l l l 3 7 ...

Page 185: ...s of A4 B5 LTR LEGAL size Plain paper Printing is also possible on Coated paper Transparency Envelope Back print film Glossy paper High gross film Fabric sheet Excellent prlnt quality The high performance print head of the ink cartridge offers 720 x 360 dots per inch dpi for high resolution graphics Automatic printer ON OFF When you print data using the MultiPASS Server MultiPASS printer driver un...

Page 186: ...trol mode Canon extended mode Canon extended mode shall be selected when the MultiPASS printer driver is used Printing speed BC 20 Black printing up to 5 pages per minute 1500 characters per page BC 21 Black printing up to 2 pages per minute BC 21 Color approx 0 3 0 8 pages per minute Print direction Uni directional Print direction automatically changes according to optimum printing directional co...

Page 187: ... 33 Paper type Plain paper Coated paper Transparency Canon transparency film CF 102 Envelope Commercial number 10 or DL size BPF Canon back print film BF 102 High gross film Canon High gross film HG 101 Glossy paper Canon glossy paper GP 201 Fabric sheet Canon Fabric sheet FS 101 T Shirt transfers Canon T Shirt transfers TR 101 1 3 ...

Page 188: ...nchi3 0 mm y qt I b 0 27 inch 7mm I 0 61 inchI20 5 mm c A4 0 13 inch 3 4 mm b tk mm m Recommended printing area Printable area contains recomended printmg area WxL COM iO 9 46 X 4 17 inch 241 X 106 mm W 6 66 X 4 33 inch 220 X 110 mm j a b c d e f 0 12 inchi3 0 mm 0 26 Inch mm 0 27 lnchl6 4 mm izl 4 mm w 0 41 nch lO 4 mm 0 61 inchI20 5 mm 0 61 inchi20 5 mm t Feed d rect on Figure l l Printing Range...

Page 189: ...smlsslon B bit parallel interface IBM PC or compatible Synchronizing signal STROBE signal from the computer Handshake BUSY ACKNLG Interface connectors Printer side Amphenol 57 40360 or equivalent Cable side Amphenol 57 30360 or equivalent Recommended interface cable Type Twisted pair shielded cable Material AWG No 28 or larger Length Up to 6 56 feet 2 0 m Signal voltage levels Low level 0 0 v to 0...

Page 190: ...Part 2 Printer Signal circuit Input circuit 47OpF r 5v 5 T 5v v INIT 5v T Output circuit Figure 1 2 Signal Circuits gyiw ACKNLG t5V s sv 1 6 ...

Page 191: ... ov 3 SLCT IN 2 I All RETs are connected to GND These signals are valid only in Epson LQ mode 3 This signal is connected to 5 OV via 3 3kn resistor 4 The level is raised to 5V at 390R resistor T l O Input output output Input Signal descriptions STROBE When the printer receives a low STROBE pulse of width greater than 0 5 from the computer it reads the data from the interface and makes the BUSY lin...

Page 192: ...of paper occurs The printer receives the Printer Deselect command It ignores all incoming data except DCl which returns the printer to a selected state AUTO FEED XT If this signal is low when the printer is initializing the printer automatically feeds the paper one line when it receives a carriage return CR control code This signal is valid only in Epson LQ mode INIT 1NIT from the system resets th...

Page 193: ...he printer The printer responds with a BUSY signal When the printer receives the data it pulses the ACKNLG line This signals the computer that the printer has read the byte of data into the printer memory If the printer buffer is not full and it can receive more data it removes the BUSY signal The timing charts that follow illustrate the data and handshake lines during the transfer of one data byt...

Page 194: ...Part 2 Printer 3 1 Interface Connector 81 DIRECTIONAL PARALLEL PORT Figure 1 4 Interface Connector l 10 ...

Page 195: ...Chapter 1 General Description 3 2 Printer Operation Panel See Part 1 Facsimile Chapter 1 Genera Description for details REFERENCE l 1 1 ...

Page 196: ...when connecting or disconnecting the interface cable make sure that the computer power is off and the fax outlet is pulled out to turn the power off 4 2 2 Data lost when power cord is pulled out When the power cord is pulled out following data will be lost l Downloaded font image in the DRAM Current print data in the DRAM receive print buffer l Current printer settings by application software 4 2 ...

Page 197: ...x Reception Document printed Memory Fax Transmission FAX TEL Switching Extension Telephone Communication Connected to external jack Answering Machine Connected to external jack Memory TX in the printer mode cannot be set Call operations for preset memory TX are carried out even in the printer mode Memory TX Redial standby for memory transmission 1 13 ...

Page 198: ...e the printer part prints the received image from the facsimile circuit as described in Part 1 In the printer mode the printer part prints the character and image data from the computer via the centronics type bit parallel interface Figure 2 1 Printer Outline 2 1 ...

Page 199: ...Part 2 Printer 2 2 Mechanical Overview 5 L 0 s For details on mechanical overview of printer mechanism see Part I Facsimile Chapter 2 Technica Reference REFERENCE 2 2 ...

Page 200: ...he BJ cartridge are stored in the printer DRAM s built in print buffer If there are character data the ControVCG ROM font image data are stored in the print buffer Control codes are used for switching print modes etc The image data are already formatted for each nozzle of the BJ cartridge and are stored as is in the print buffer 4 Printing When control codes with a CRLF etc print start function ar...

Page 201: ...8 are not used in printer mode The default character pitch in the horizontal direction is 10 cpi characters per inch The default line feed pitch in the vertical direction is l 6 inch line feed 6 lpi As Microsoft Windows or Windows 958 creates the font image data in the computer and then transmits them the font image data in the ControVCG ROM cannot be used Because there is no larger than l 6 inch ...

Page 202: ...2 5 1 Printer circuit This printer circuit is the same as the circuit for the facsimile printer This section explains I the operations of the circuit in printer mode Carriage Pickup roller s nsor DRAM 4M bit Figure 2 4 Printer Circuit Block Diagram 2 5 ...

Page 203: ...ller receives 8 bit parallel data sent from the computer in synchronization with the data strobe pulse by BUSY ACK handshaking It controls other interface signals The data received from the interface are stored in the receive buffer in DRAM and is analyzed by the MPU If the printer initialize signal 1NIT is input to the printer controller and MPU fram the interface the printer controller outputs t...

Page 204: ...elements In the case of two dot printing the second dot is printed in the 720 dpi position As a result the degree of gradation is high in the printing 2 6 2 Emulation mode When a black BJ cartridge is installed for printing the printed character s edges can be smoothed at a high resolution of 720 dpi along the horizontal axis Dots along the character s edges are added or deleted for smoothing the ...

Page 205: ...ssing is executed as follows During internal processing by the printer the borders where the color and black inks meet are identified Cyan and black ink are mixed in the printed black portion to suit the state of the distance and density of the black and color dots The printing method for the respective printing modes are listed below 2 7 2 Photoprint mode Photoprint mode can be used to obtain hig...

Page 206: ...nozzles 8 nozzles 8 nozzles Switches automatically between 24 or 64 nozzles Number of Nozzles 64 nozzles for black 16 nozzles for black 32 nozzles 64 nozzles for black Switches automatically between 24 or 64 nozzles Switches automatically between 24 or 64 nozzles 2 8 nozzles 8 nozzles Switches automatically between 24 or 64 nozzles Heat Frequency I 651KHz 6 51KHz 13 02KHz l 6 51KHz 16 51KHz 13 02K...

Page 207: ...aster From the null raster onward the printing is executed from the opposite carriage direction From the next raster onward the printing is executed from the same carriage direction until the direction changes again 2 9 Ink Smear Control Immediately after the printed sheet is ejected from the printer the ink dries naturally on the Paper output tray If the next printed sheet is ejected before the i...

Page 208: ...If the printer mode is off the Bi Centronics interface is selected and the functions mentioned below can be used with the MultiPASS Desktop manager software under MS Windows or Windows 95 1 Sending Data from the computer can be sent by facsimile 2 Recelvlng Received facsimile data can be sent to the computer 3 Scanning Documents can be scanned into the computer 4 Telephone dialing Telephone dialin...

Page 209: ...ication NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 16 I IA11 RI Signal STROBE HOSTCLK DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACKNLG PTRCLK BUSY PTRBUSY P E ACKDATAREQ SELECT xflog AUTO FEED XT HOST BUSY 10 CONNECTION GND GND PERIPHERAL LOGIC HIGH Ts RW connccled tr I O NO Signal IN 19 STROBE RET IN OUT 20 DATA 1 RET IN OUT 21 DATA 2 RET IN OUT 22 DATA 3 RET IN OUT 23 DATA 4 RET ...

Page 210: ...w to receive the data 4 to 7 bits 8 4 to 7 bits data transfer is carried out as same as 0 to 3 bits transfer and 1 bite transfer completes Q a If the next byte can be transferred the facsimile sets nDataAvail to low an and PtrClk to High to responds to host s receipt 0 A kDataReq PError HOSIBUSY nAutoFd PtrClk nAck PtrBusy BUSY nDataAvail nFault Xflag Select P H P P _ P Peripheral Facsimile H Host...

Page 211: ... unit transfers data in Compatibility mode and Nibhle mode ECP mode must be set for some host computers ECP stands for Extended Compatibility Port Data can be transferred at high speed in ECP mode In this mode data can be transferred more quickly than in Nibble mode because E bit data lines are used bi directionally without changing the mode Optionally data can be compressed and transferred 2 14 ...

Page 212: ...Chapter 3 Maintenance Service See Part 1 Facsimile Chapter 3 Maintenance Service for details REFERENCE 3 1 ...

Page 213: ...related to how your software interacts with the printer If your printer is not operating properly try the suggestions in this section Also you should see Part 1 Facsimile Chapfar 3 4 TROUBLESHOOTING for details REFERENCE 4 1 Errors Shown on the Display 4 1 l User error message See Part 7 Facsimile Chapter 3 4 21 User error message for details REFERENCE 4 1 2 Error codes See Paril Facsimile Chapter...

Page 214: ...ter and your computer 4 Make sure that the computer is set up correctly for your printer Printer driver and output interface port 5 Print a screen dump from your computer If it still does not print there is a problem with your software or your interface port b Paper pickup eject error Paper is not plckedyp_fFm the auto sheet feeder__ Solutions 1 Check whether the recommended paper is in use 2 If t...

Page 215: ...ct this Ink sta n_eg areas Solution If you use the Windows open the option window in the printer setup window Then set the intensity control slide bar to a lighter position d Prlntlng problems This section contains problems and solutions related to your printer or the software you are using Prlntlng beyond the edgepf_thepage If the printer is printing only part of each line follow these steps Solu...

Page 216: ...e data setting for printer mode I r L 0 L For details on Printer mechanism service data setting see Parl 1 Facsimile Chapter 3 5 2 Setvice Data Setting on page 3 31 REFERENCE 5 3 Test Functions 5 3 1 User test functions Cr XPJ L For details on User Test Functions see Part 1 Facsimile Chapter 3 6 1 User Test Print Funcfions on page 3 43 REFERENCE 3 5 ...

Page 217: ... 46 78 63 65 6C 6C 65 6E 74 20 70 72 69 6E 74 20 7 75 61 6C 69 74 79 2E 20 20 50 72 69 GE 74 20 66 61 73 74 2E 20 20 45 78 63 65 6C 6C 65 6E 74 20 6D 65 64 69 61 20 76 65 72 73 61 74 69 6C 69 74 79 2E 20 20 54 72 75 65 20 70 66 6F 74 6F 67 OD OA 72 61 66 69 63 20 71 75 61 6C 69 74 79 2E 20 20 45 78 63 65 6C 6C 65 6E 74 20 73 6F 66 74 77 61 72 65 20 63 6F 6D 70 61 74 69 62 69 6C 69 74 79 2E OD OA 4...

Page 218: ...aintenance Service 6 1 Wiring Diagram See Part 1 Facsimile Chapter 3 7 WlRlNG DMGRAM in the general wiring diaaam RiFERENCE 6 2 Connector Location and Signal Description 6 2 1 SCNT board Figure 3 2 SCNT Board 3 7 ...

Page 219: ... z in Part 1 No Centronics compatible parallel interface cable is provided with this fax NOTE package Therefore you must obtain an interface cable for connecting to the computer Contents 1 1 Chooslng a Location for the Printer 1 2 Connecting the Printer to the Computer For details of printer driver installation and default settings see the User s Guide REFERENCE 4 l ...

Page 220: ...hether at home or in the ofIke you need to find a comfortable and convenient location for the printer However the maximum length of the interface cable must be approximately 2 0m 6 5 feet length must be 2 0 m 6 5 feet Figure 4 1 Location for the Printer 4 2 ...

Page 221: ...ht printer s parallel interface connecter so the shapes match Gently press tha cnblc connector into the printer s connector 4 Secure the cable connector hy snapping the two wire clips lwatcd on the prmtcr into the cable connector 5 Connect the other end of the intrrfncr cable to the pnrnllel port on the computer Parallel interface connector r Interface cable Figure 4 2 Connecting the Interface Cab...

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