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E-14 Installing Windows Server 2003 X64 Editions
Recovery Process
If "Updating the System" is executed before the application of the "Hotfix for Windows x64 (KB921411)", "!" may be
displayed on the USB root hub.
If "!" is displayed on the USB root hub, perform application of the "Hotfix for Windows x64 (KB921411)" and the "Updating
the System" according to the following process.
1.
Start the Windows Explorer, and click [Tools] and [Folder Options].
2.
Select [Files and Folders] - [Hidden files and folders] - [Show hidden files and folders] radio button from Advanced
settings in the [View] tab.
3.
Check off the following check box in the [Files and Folders] from Advanced settings in the [View] tab, and then click
[OK].
Hide extensions for know file type
Hide protected operating system files [Recommended]
When the message "You have chosen to display protected operating system files..." is displayed, click [Yes].
4.
Make sure of the files.
Open "<System drive:>\WINDOWS\system32\drivers" directory, and make sure usbhub.sys and usbport.sys are
exists in the directory.
If you can not found them, copy the files according to the following process.
(1) Open "<System drive:>\WINDOWS\system32\dllcache" directory.
(2) Copy usbhub.sys and usbport.sys from the directory noted above to
"<Systemdrive:>\WINDOWS\system32\drivers".
5.
Restart the system.
6.
Refer to [Application process of the Hotfix (KB921411)] and apply the "Hotfix for Windows x64 (KB921411)".
7.
Refer to [Application process of "Updating the System"] and execute "Updating the System".
8.
Restart the system.
With that, process is finished.