Bull NovaScale R460 E2, User Manual, Page: 261 / 490

Troubleshooting 8-7
Messages displayed by RAID Controller during POST
On-screen message Action
Memory/battery problems were detected.
The adapter has recovered, but cached data was lost.
Press any key to continue, or 'C' to load the configuration
utility. Contact your service representative.
Firmware version inconsistency was detected.
The adapter has recovered, but cached data was lost.
Press any key to continue, or 'C' to load the configuration
utility. Contact your service representative.
Foreign configuration(s) found on adapter
Press any key to continue, or 'C' to load the configuration
utility. Press
C
to run the utility to import or clear configuration.
Previous configuration cleared or missing
Importing configuration created on
MM/DD hh:mm
Press any key to continue, or 'C' to load the configuration
utility. Contact your service representative.
An enclosure was found that contains both SAS and SATA
drives, but this controller does not allow mixed drive types in
a single enclosure. Please correct the problem then restart
your system.
Press any key to continue, or 'C' to load the configuration
utility. RAID Controller may be faulty. Contact your service
representative to replace the RAID controller.
SAS drives were detected, but this controller does not
support SAS drives.
Please remove the SAS drives then restart your system.
Press any key to continue, or 'C' to load the configuration
utility. RAID Controller may be faulty. Contact your service
representative to replace the RAID controller.
SATA drives were detected, but this controller does not
support SATA drives.
Please remove the SATA drives then restart your system.
Press any key to continue, or 'C' to load the configuration
utility. RAID Controller may be faulty. Contact your service
representative to replace the RAID controller.
Invalid SAS topology detected. Please check your cable
configurations, repair the problem, and restart your system. Check if cable is connected properly. If the same error
persists, contact your service representative.
The battery hardware is missing or malfunctioning, or the
battery is unplugged. If you continue to boot the system, the
battery-backed cache will not function. Please contact
technical support for assistance.
Press 'D' to disable this warning (if your controller does not
have a battery). <When battery is not used>
Press
D
to hide this message.
<When battery is used>
Check if battery is connected properly. If the same error
persists, contact your service representative.
Your VDs that are configured for write-back are temporarily
running in write-through mode.
This is caused by the battery being charged, missing, or bad.
Please allow battery to charge for 24 hours before evaluating
battery for replacement.
The following VDs are affected :XX
Press any key to continue.
<When battery is not used>
Ignore this message.
<When battery is used>
Run WebBIOS or Universal RAID Utility to check if battery is
detected.
•
Battery is not detected:
– Check if battery is connected properly.
– Battery may be insufficiently charged. Halt the system
for 24 hours or longer and charge battery.
•
Battery is detected:
– Halt the system for 9 hours or longer and charge
battery.
If the same error persists, contact your service
representative.
Invalid SAS Address present in MFC data. Please program
valid SAS Address, and restart your system. Contact your service representative.