Bull NovaScale R460 E2, User Manual, Page: 274 / 490

8-20 Troubleshooting
Source: msas2k3
Event ID:
129
Type: Warning
Description:
Information about Event ID (129) (Source: msas2k3) is not found.
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Retry by OS has succeeded. It is not the problem in operating the system.
Event ID317:
The following message may be registered in RAID log in Universal RAID Utility and OS log (Event Log or
Windows, syslog of Linux).
Source: Raidsrv
Event ID:
317 (8000013D)
Type: Warning
Description:
<RU0317>[CTRL: %1 PD:%2(%3) %4 %5] An error of warning level
occurred on physical device.
Error code: %6
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Single-shot message indicates the successful retry even if the message above is registered. If this message is
repeatedly registered, physical device may be faulty. Contact your service representative.
Event ID505:
When the RAID controller has additional battery, the following message is registered in RAID log in Universal
RAID Utility and OS log (Event Log or Windows, syslog of Linux).
Source: raidsrv
Event ID:
505
Type: Warning
Description:
<RU0505> [CTRL: RAID controller number] Temperature of battery is
high.
If the event shown above is registered, check the current cache mode of RAID controller by using the Universal
RAID Utility.
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If the current cache mode is set to "Write Back", it is not the problem in operating the system.
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If the current cache mode is set to "Write Through", the temperature of battery raises temporarily due to
refresh operation. Refresh operation pauses at occurrence of this event, thus the temperature drops. Refresh
operation is resumed after the battery is cooled down. Upon completion of refresh operation, the current
cache mode is changed to "Write Back". If "Write Through" is retained even after 24 hours, the battery may
be faulty. Replace the battery.
Event ID508:
When the RAID controller has additional battery, the following message is registered in RAID log in Universal
RAID Utility and OS log (Event Log or Windows, syslog of Linux).
Source: Raidsrv
Event ID:
508 (800001FC)
Type: Warning
Description:
<RU0508> [CTRL: RAID controller number] The battery status is
unstable.
‰
Wait for about 15 minutes, then check the cache mode of the RAID controller. If the current cache mode is set to
"Write Back", it is not a problem in operating the system.
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If the current cache mode is set to "Write Through", the battery need to be refreshed. Contact your service
representative.
If "Write Through" is retained even after 9 hours from start of refresh operation, the battery may be faulty.
Replace the battery.