Bull NovaScale R460 E2, User Manual, Page: 269 / 490

Troubleshooting 8-15
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Is the memory size large?
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The memory check may take a few seconds if the memory size is large. Wait for a while.
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Did you perform any keyboard or mouse operation immediately after you started the server?
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If you perform any keyboard or mouse operation immediately after start-up, POST may accidentally detect a
keyboard controller error and stops proceeding. In such a case, restart the server once again. Do not perform
any keyboard or mouse operation until the BIOS start-up message appears when you restart the server.
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Does the server have contains appropriate memory boards or PCI devices?
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Operation of the server with unauthorized devices is not guaranteed.
Fail to access to internal or external devices (or such devices fail to operate):
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Are cables properly connected?
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Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are
connected in the correct order.
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Is the power-on order correct?
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When the server has any external devices connected, power on the external devices first, then the server.
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Did you install drivers for connected optional devices?
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Some optional devices require specific device drivers. Refer to the manual that comes with the device to
install its driver.
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Is BIOS configuration correct?
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When the server has PCI devices connected, make sure to set the PCI device interrupt and others with the
BIOS SETUP utility of the server. (Most PCI devices generally do not require any change to the
configuration, but some boards do require specific settings. Refer to the manual that comes with the board for
details to make correct settings.
<Menus to check: [Advanced] - [PCI Configuration] - [PCI Slot xx ROM]
x: PCI slot number>
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Some devices connected to the serial or parallel port may require I/O port address or operation mode settings.
Refer to the manual that comes with the board for details to make correct settings.
<Menu to check: [Advanced] - [Peripheral Configuration]>
The POWER switch and sleep feature are disabled:
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Is the POWER switch masked by the BIOS feature?
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The BIOS can disable power-off with the POWER switch after the operating system is started (including
shutdown by pressing the POWER switch for at least four seconds).
Run the BIOS SETUP utility to change settings (see Chapter 4).
The keyboard or mouse fails to operate:
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Is the cable properly connected?
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You must use the provided keyboard/mouse branch cable (Y cable) for this server. Make sure that the
provided cable is connected to the correct connector on the rear of the server.
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The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB
devices). Power of the server first and connect it properly.
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Is BIOS configuration correct?
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The keyboard and mouse may be disabled with the BIOS SETUP utility of the server. Check the settings with
the BIOS SETUP utility.
<Menus to check: [Advanced] - [Numlock]>