Bull Cedoc NovaScale R440 E2, User Manual

Page: 344 / 552

8-36 Troubleshooting
Problems with the Autorun Menu
Cannot read documents:
‰
Do you have Adobe Reader installed correctly in your system?
→
Some documents are supplied in PDF format. To read the document in PDF format, Adobe Reader is required
on your system.
‰
Is the operating system Windows XP SP2(or later)?
→
With Windows XP SP2 (or later), the following information may appear in the browser.
"To help protect your security, Internet Explorer has restricted this file from showing active content that
could access your computer.
Click here for options..."
1. Click the Information Bar.
The shortcut menu appears.
2. Click [Allow blocked content].
The security alert dialog box appears.
3. Click [Yes] in the dialog box.
The menu fails to appear:
‰
Is your system Windows XP or later, or Windows 2003 or later?
→
The Autorun menu is supported by Windows XP/Windows 2003 or later.
→
If your system runs on Windows 2000, you need to setup IE6.0 before using the menu.
→
The menu is not availabe for Windows 2008 server core environment.
‰
Is Shift pressed?
→
Setting the DVD/CD with Shift pressed down cancels the Autorun feature.
‰
Is the system in the proper state?
→
The menu may not appear depending on the system registry setting or the timing to set the DVD/CD. In such
a case, eject the disk from the disk drive once and insert it again.
Some menu items are grayed-out:
‰
Is your system environment correct?
→
The menu items are grayed-out when the logon user does not have the authority of the Administrator or the
system does not meet the requirements to install the application. Log on with the user having the proper
authority on the proper system, and try again.