Belden Grass Valley Kaleido-X, Installation & Service Manual

Page: 78 / 216

78
Kaleido-X (14RU) Expansion
Recovering an Expansion Frame
Recovering an Expansion Frame
There are some situations where a Kaleido-X (14RU) expansion system may stop working
normally, or become partially unresponsive. It is possible to recover from such situations by
first splitting the two frames, and then rejoining them in an expansion configuration.
To split an expansion system (version 4.03 or earlier)
1 Power down Frame A and Frame B .
2 Slide the expansion cards on both frames partially out of their slots.
3 On Frame B , slide the front panels of the KXO cards partially out of slots A and B (if
applicable), leaving the KXO card in slot C inserted.
4 Power up Frame B . The following error message appears on the monitor wall:
Cannot communicate with master. Possible cause: disconnected
ethernet cable or invalid IP configuration. Retrying for ###
seconds.
Frame B will boot up in OFFLINE mode (this should take about five minutes).
5 Open XAdmin (using the IP address of the KXO card in slot C).
You can find the IP address of the KXO card in the dashboard on the monitor wall.
6 On the System Configuration page, clear the Enable expansion check box.
7 Click Save , and then click Apply settings in the sidebar.
Frame B automatically reboots in ONLINE mode (this should take about two minutes).
8 Open XAdmin (using the expansion frame IP address).
IMPORTANT
The following procedure applies to the splitting of an expansion frame
that is in an error condition or otherwise not working normally.
If the expansion system to be split is working normally, then see Recovering
From a Failed Downgrade , on page 77.
TIP
If the XAdmin home page does not appear right away, wait a few seconds
and try again.
Note:
If the Enable expansion check box is already cleared, select it, click
Save , and then clear the check box again.
Note:
If one or more cards in a Kaleido-X frame is being upgraded (i.e. if a
Live Update is in progress), then it is not possible to apply any changes made
in XAdmin. If you click
Apply settings in the XAdmin sidebar, an error
message will appear. This restriction also occurs during the first 10 to 20
seconds after a card is inserted into or removed from the frame. Wait until
the upgrade has finished, and then click
Apply settings again.
IP address of KXO in Slot C