77
Kaleido-X (7RU)
Installation & Service Manual
Troubleshooting
Losing Inter-Frame Connectivity
If the expansion card connectivity between
Frame A
and
Frame B
is lost (for example, if a
cable is unplugged), the two frames will continue to operate, but with some limitations:
• Video feeds coming from
Frame A
and displayed on
Frame B
are lost, and vice versa.
• Metadata coming from
Frame A
and used on
Frame B
(either displayed on the Monitor
Wall or reported as an alarm trigger) is lost, and vice versa.
• Kaleido-RCP2 control is unaffected. For example, changing layouts spanning over both
frames will still work.
• XML Gateway operations are unaffected, except for operations involving video, audio
or metadata exchange between frames.
• If router expansion is enabled, then the Router manager can be used to change
crosspoints on
Frame B
.
Losing Expansion Cards
Failure of an expansion card only impacts the exchange of sources and data between
frames. It does not impact the display of sources and data that are within the same frame. If
one or both expansion cards are lost (for example, a card is removed from one of the
frames), the result is identical to that of losing inter-frame connectivity, as described above.
Expansion cards are hot swappable. A complete reboot of the card takes approximately 10
seconds.
Recovering From a Failed Downgrade
If you downgrade a Kaleido-X expansion system to version 2.20 without first splitting the
frames as described in
, on page 73, neither frame will reboot
properly or be accessible via XAdmin (the frames will have an invalid frame type and
duplicate IP addresses).
To recover from a failed downgrade
1 Power down both frames, and remove expansion cards and cables.
2 Power up
Frame A
.
3 Open XEdit, and then export a version 2.20 Kaleido-X (7RU) database to
Frame A
.
4 Reboot
Frame A
, and then power it down.
5 Power up
Frame B
with only one KXO card installed
6 Open XEdit, and then export a version 2.20 Kaleido-X (7RU) database to
Frame B
.
7 Reboot
Frame B
.
8 Open XAdmin from
Frame B
, and change its IP address and System name.
9 Reboot
Frame B
, and then reinsert any KXO cards you had removed in
10 The firmware on these cards will be automatically downgraded to version 2.20.
11 Power up
Frame A
. Its KXO cards will have already been downgraded to version 2.20 by
the original attempt (i.e. before splitting the frames).
Summary of Contents for Grass Valley Kaleido-X
Page 22: ...22 Overview Functional Block Diagrams Simplified Signal Flow Diagram KX0 24Router...
Page 40: ...40 Installation Ventilation...
Page 100: ...100 IP Network Setup Network Considerations for a Multiviewer Cluster...
Page 123: ...123 Kaleido X 7RU Installation Service Manual 9 Click Finish A security warning appears...
Page 152: ...152 System Configuration Enabling Options...
Page 190: ...190 Maintenance Troubleshooting Disposal and Recycling Information...
Page 215: ...215 Kaleido X 7RU Installation Service Manual...
