AudioCodes Mediapack mp-11x, User Manual

Page: 224 / 390

SIP User's Manual 224 Document #: LTRT-65409
MediaPack Series
5.10.3 Device Information
The 'Device Information' screen displays the gateway's specific hardware and software
product information. This information can help you to expedite troubleshooting. Capture the
screen and email it to AudioCodes Technical Support personnel to ensure quick diagnosis
and effective corrective action. From this screen you can also view and remove any loaded
files used by the gateway (stored in the RAM).
¾
To access the 'Device Information' screen, take this step:
„ Open the 'Device Information' screen (
Status & Diagnostics
menu >
Device
Information
).
Figure 5-62: Device Information Screen
¾
To delete any of the loaded files, take this step:
„ Click the
Delete
button to the right of the files you want to delete. Deleting a file takes
effect only after the gateway is reset (refer to 'Resetting the Gateway' on page 239 ).