AudioCodes Mediant 500 E-SBC, User Manual

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User's Manual 47. VoIP Status
Version 6.8 623 Mediant 500 E-SBC
Counter Description
Calls due to No Answer' counter. The rest of the release reasons
increment the 'Number of Failed Calls due to Other Failures' counter.
Percentage of
Successful Calls (ASR)
The percentage of established calls from attempted calls.
Number of Calls
Terminated due to a
Busy Line Indicates the number of calls that failed as a result of a busy line. It is
incremented as a result of the following release reason:
GWAPP_USER_BUSY (17)
Number of Calls
Terminated due to No
Answer Indicates the number of calls that weren't answered. It's incremented as
a result of one of the following release reasons:

GWAPP_NO_USER_RESPONDING (18)

GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)

GWAPP_NORMAL_CALL_CLEAR (16) (when the call duration is
zero)
Number of Calls
Terminated due to
Forward Indicates the number of calls that were terminated due to a call forward.
The counter is incremented as a result of the following release reason:
RELEASE_BECAUSE_FORWARD
Number of Failed Calls
due to No Route Indicates the number of calls whose destinations weren't found. It is
incremented as a result of one of the following release reasons:

GWAPP_UNASSIGNED_NUMBER (1)

GWAPP_NO_ROUTE_TO_DESTINATION (3)
Number of Failed Calls
due to No Matched
Capabilities Indicates the number of calls that failed due to mismatched device
capabilities. It is incremented as a result of an internal identification of
capability mismatch. This mismatch is reflected to CDR via the value of
the parameter DefaultReleaseReason (default is
GWAPP_NO_ROUTE_TO_DESTINATION (3)) or by the
GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED (79) reason.
Number of Failed Calls
due to No Resources Indicates the number of calls that failed due to unavailable resources or
a device lock. The counter is incremented as a result of one of the
following release reasons:

GWAPP_RESOURCE_UNAVAILABLE_UNSPECIFIED

RELEASE_BECAUSE_GW_LOCKED
Number of Failed Calls
due to Other Failures This counter is incremented as a result of calls that failed due to reasons
not covered by the other counters.
Average Call Duration
(ACD) [sec]
The average call duration (ACD) in seconds of established calls. The
ACD value is refreshed every 15 minutes and therefore, this value
reflects the average duration of all established calls made within a 15
minute period.
Attempted Fax Calls
Counter
Indicates the number of attempted fax calls.
Successful Fax Calls
Counter Indicates the number of successful fax calls.