AudioCodes Mediant 500 E-SBC, User Manual

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User's Manual 622 Document #: LTRT-10437
Mediant 500 E-SBC
47.8 Viewing Call Counters
The IP to Tel Calls Count page and Tel to IP Calls Count page provide you with statistical
information on incoming (IP-to-Tel) and outgoing (Tel-to-IP) calls. The statistical
information is updated according to the release reason that is received after a call is
terminated (during the same time as the end-of-call Call Detail Record or CDR message is
sent). The release reason can be viewed in the 'Termination Reason' field in the CDR
message.
You can reset the statistical data displayed on the page (i.e., refresh the display), by
clicking the
Reset Counters button located below the table.

To view IP-to-Tel and Tel-to-IP call counters:

Open the Call Counters page that you want to view ( Status & Diagnostics tab > VoIP
Status menu > IP to Tel Calls Count or Tel to IP Calls Count ); the figure below
shows the IP to Tel Calls Count page.
Figure 47-7: Calls Count Page
The fields in this page are described in the following table:
Table 47-4: Call Counters Description
Counter Description
Number of Attempted
Calls Indicates the number of attempted calls. It is composed of established
and failed calls. The number of established calls is represented by the
'Number of Established Calls' counter. The number of failed calls is
represented by the failed-call counters. Only one of the established /
failed call counters is incremented every time.
Number of Established
Calls Indicates the number of established calls. It is incremented as a result of
one of the following release reasons if the duration of the call is greater
than zero:

GWAPP_REASON_NOT_RELEVANT (0)

GWAPP_NORMAL_CALL_CLEAR (16)

GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:

RELEASE_BECAUSE_UNKNOWN_REASON

RELEASE_BECAUSE_REMOTE_CANCEL_CALL

RELEASE_BECAUSE_MANUAL_DISC

RELEASE_BECAUSE_SILENCE_DISC

RELEASE_BECAUSE_DISCONNECT_CODE
Note: When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the 'Number of Failed