LSI Corporation
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12Gb/s MegaRAID SAS Software User Guide
March 2014
Chapter 5: The HII Configuration Utility
Critical Boot Error Message
—
Select
Controller Management
to view and manage controller properties and to perform tasks such as
clearing configurations, scheduling and running controller events, and running patrol reads. For more
information, see
Managing Controllers
.
—
Select
Virtual Drive Management
to perform tasks, such as viewing virtual drive properties, locating virtual
drives, and running a consistency check. For more information, see
Managing Virtual Drives
.
—
Select
Drive Management
to view physical drive properties and to perform tasks such as locating drives,
initializing drives, and rebuilding a drive after a drive failure. For more information, see
Managing Physical
Drives
.
—
Select
Hardware Components
to view battery properties, manage batteries, and manage enclosures. For
more information, see
Managing Hardware Components
.
5.2
Critical Boot Error Message
The HII Configuration Utility shows an error screen with the title
Critical Message
, if preserved cache related to a
missing drive in a virtual drive exists. This message can occur if a drive has failed or accidentally disconnected from the
system, or for any other reason the drive is not visible to the system. This message appears pre-POST and must be
addressed to continue a boot.
If this message appears when the system is started, perform these steps to resolve the problem:
1.
Check the cabling that connects all of the drives to the system. Make sure that all of the cables are well connected
and that the host bus adapter (if applicable) is securely seated in its slot.
2.
If your system has activity LEDs, make sure that all of the LEDs do not show a fault.
3.
If a cabling or connection issue does not exist with the physical drives, the problem might be the driver. Press C or
Y in the input field when prompted by the critical boot error screen until no more screens appear. Then press Esc
to exit, and the driver installs.
4.
If these steps do not fix the problem, contact the LSI Customer Support team for further assistance.
5.3
Managing Configurations
When you select
Configuration Management
on the
Main Menu
, the
Configuration Management
dialog appears,
as shown in the following figure.
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