
190
Kaspersky Anti-Virus 7.0
Examples of special settings would be trusted address lists used by Web Anti-
Virus; exclusion rules created for program components, and application rules for
Proactive Defense.
These lists are populated gradually by using the program, based on individual
tasks and security requirements. This process often takes some time. Therefore,
we recommend saving them when you reset program settings.
The program saves all the custom settings on the list by default (they are un-
checked). If you do not need to save one of the settings, check the box next to it.
After you have finished configuring the settings, click the
Next
button. Initial Se-
tup Wizard will open (see 3.2, pg. 31). Follow its instructions.
After you are finished with the Setup Wizard, the
Recommended
security level
will be set for all protection components, except for the settings that you decided
to keep. In addition, settings that you configured with the Setup Wizard will also
be applied.
15.10.
Technical Support
Information on technical support made available to users by Kaspersky Lab is
provided under
Support
(see Figure 76) in the application main window.
The top section presents general application information: version, database pub-
lication date, as well as a summary of your computer‟s operating system.
If problems should arise while running Kaspersky Anti-Virus, first make sure that
troubleshooting instructions for the problem are not provided in this help system
or the Knowledge Base at the Kaspersky Lab Technical Support web site. The
Knowledge Base is a separate section of the Technical Support web site and
comprises recommendations for Kaspersky Lab products as well as answers to
frequently asked questions. Try using this resource to find an answer to your
question or a solution to your issue. Click on Web Support to go to the Know-
ledge Base.
The Kaspersky Lab user forum is another application information resource. It is
also made into a separate section at the Technical Support web site and con-
tains user questions, feedback, and requests. You can view the main topics,
leave feedback, or find an answer to a question. Click User Forum to go to this
resource.
If you do not find a solution to your problem in Help, the Knowledge Base, or
User Forum, we recommend that you contact Kaspersky Lab Technical Support.
Please note that you have to be a registered user of Kaspersky Anti-Virus com-
mercial version to obtain technical support. No support is provided to users of
trial versions.