Section 5: System operation
Trouble
option
Trouble description
[02]
Keypad 01 - 32 is not responding.
[04]
HSM2108 01 - 30 is not responding.
[05]
HSM2300 01 - 04 is not responding.
[06]
HSM2204 01 - 04 is not responding.
[08]
HSM2208 01 - 16 is not responding.
[09]
HSM2955 is not responding.
[11]
HSM3408 is not responding.
[12]
HSM3204CX is not responding.
[13]
HSM3350 is not responding.
Table 5-13: Trouble 10 Module tamper
Trouble
option
Trouble description
[01]
HSM2HOSTx tamper.
[02]
Keypad 01 - 32 tamper.
[04]
HSM2108 01 - 30 tamper.
[05]
HSM2300 01 - 04 tamper.
[06]
HSM2204 01 - 04 tamper.
[08]
HSM2208 01 - 16 tamper.
[09]
HSM2955 tamper.
[10]
Alternate communicator tamper.
[11]
HSM3408 tamper.
[12]
HSM3204CX tamper.
[13]
HSM3350 tamper.
Table 5-14: Trouble 11 Communications
Trouble
option
Trouble description
[01]
TLM: Telephone line disconnected from control panel.
[02]
Receiver 01-04 FTC trouble: Failure to communicate using programmed receiver paths.
[04]
Alternate communicator cellular: Radio or SIM card failure, low signal strength detected, or cellular network fault.
[05]
Alt. comm ethernet: Ethernet connection unavailable. A valid IP address is either not programmed or the module was
unable to get an IP with DHCP.
[06]
Receiver 01-04 trouble: Alternate communicator unable to initialize a receiver.
[07]
Receiver 01-04 supervision: Alternate communicator unable to communicate with a receiver.
[09]
Alt comm fault: The alternate communicator has stopped responding.
[10]
Alt comm FTC trouble: The alternate communicator has failed to communicate an internal event not generated by the
panel.
Table 5-15: Trouble 12 Not networked trouble
Trouble
option
Trouble description
[01]
Zone 001-248 Not Networked: Generated when a zone becomes out of sync with the wireless network or has not been
synchronized with the network after enrollment.
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