Section 6: Programming
Table 6-13: Trouble Indicator - Digits 4 and 5
Trouble
indication
Trouble
indicator
digit
Possible
causes
Trouble description and possible solutions
No indication
No power
To fix this trouble complete the following checks:
l
Check the power connections between the panel and the commicator.
l
Check the PC-link cable connection between the panel and the communicator.
Yellow LED
on solid
No signal
To fix this trouble complete the following checks:
l
Confirm that the cellular network is active in the area.
l
Check that the antenna stub cable connects securely to the radio.
l
If using an extneral antenna, check it securely screws on to the antenna cable connector.
l
If using an exteneral antenna, check it for signs of damage or open/short.
Trouble LED
flashes twice
02
Panel
supervision
trouble
To fix this trouble complete the following checks:
l
Check section [382] toggle option [5] is ON (alternate communicator is enabled).
l
Check the PC-link cable connection between the panel and the communicator.
Yellow LED
flashes 5
times
05
Cellular
trouble
To fix this trouble complete the following checks:
l
Check that the cellular network is active in the area.
l
Check all antenna connections.
l
Check that the average radio strength is CSQ 5 or higher.
l
Check that the SIM card is properly instered into the SIM card holder.
l
Check that the SIM card is active. This can take up to 24 hours after installation.
If this trouble persists, relocate the panel and communicator, or install an external antenna extension kit.
Yellow
LED flashes 6
times
06
Ethernet
trouble
To fix this trouble complete the following checks:
l
Check with the internet service provider that the internet service is active in the area.
l
Check the ethernet cable connects securely to the RJ45 jack on the communicator and
the hub/router/switch.
l
Check the link light on the hub/router/switch is on. If the link light is off turn on the
hub/swtich/router.
l
If you are using DCHP, check section [851][992] for a valid IP address. If there is no
IP address contact the network administrator.
If this trouble persists, replace the ethernet cable and RJ45 connector.
Yellow LED
flashes 7
times
07
Receiver not
available
To fix this trouble complete the following checks:
l
Check that the ethernet cable is connected to the internet.
l
If you are using a static IP address, check that the gateway and subnet mask are entered
correctly.
l
If the network has a firewall, check that the outgoing ports are open (default UDP port
3060 and port 3065).
l
Check that all receivers have DHCP programming or have the correct IP address and
port number.
l
Check that the access point name (APN) provided by the cellular provider match the
cellular receiver APNs.
l
If you are using common mode, and only one path is initialized and the other path is not
successful, generate a manual test transmission other both paths or power cycle the
communicator to recover the receiver not available trouble.
Yellow LED
flashes 8
times
08
Receiver
supervision
trouble
This trouble indicates that supervision is enabled but the unit cannot communicate with the receiver. If this trouble
persists, contact the central station.
Yellow LED
flashes 9
times
09
FTC trouble This troulbe indicates that all communication attempts to all programmed receivers for events generated by the
communicator have been exhausted.
To fix this trouble, restart the system. If the trouble persists, contact your dealer.
Yellow LED
flashes 12
times
0C
Module con-
figuration
trouble
This trouble indicates that section [021] system account code, or sections [101], [111], [201], and [211] receiver
account code have not been programmed.
To fix this trouble, enter a valid account code in these sections.
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