GE Healthcare Brivo XR118, Руководство по обслуживанию

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GE H
EALTHCARE
D
IRECTION
5461425-8EN, R
EVISION
6 B
RIVO
XR118 S
ERVICE
M
ANUAL
Page 178 Section 2.0 - Software Issues
Section 2.0
Software Issues
2.1 Common Issues
1.) How to find the boot failures?
System boot has failed, i.e. UI did not come up or buttons are disabled after boot. Following
are the steps.
Solutions:
a.) Open /magichome/xruser/log/sysError.log
b.) Go to the end of log file. [if you are using vi editor, press shift + g]
c.) Look for the last 3400005 error code “The system is booting”
d.) Look through all the errors till end. Especially look for “Timed out”
e.) Take snapshot and sent to IB.
Sample:
5000011 – “System Boot Failed: Timed Out waiting for boot to complete, the system has to
be Reset” “ActorsNot ready: XRBeamForm “
As indicated by error log, XRBeamForm actor is not ready.
2.) How to find the appsetup failures?
System appsetup failed and system displayed a message “Protocol not available”. Following
is the method.
Solution:
a.) Open /magichome/xruser/log/sysError.log
b.) Go to the end of log file. [if you are using vi editor, press shift + g]
c.) Look for the last error.
Sample 1:
617,2008-03-27,01:53:15:015,"VEN",400011, Time out.,2222,WR,DEFAULT, SysCntrl,
control, Software problem,1,1,1, Time out while in CHANGE_ACTIVE waiting for XRSysProxy
,XRAppDirSM.cpp,907
This indicates that SysProxy actor has failed the appsetup at CHANGE_ACTIVE_OPMODE
phase.
Sample 2:
147,2008-03-02,05:09:46:298,"VEN",400011, Time out.,2222,WR,DEFAULT, SysCntrl,
control, Software problem,1,1,1, Time out while in OPMODE_CONFIG waiting for XRTechMgr
,XRAppDirSM.cpp,907
This indicates that TechMgr actor has failed the appsetup at OPMODE_CONFIGURE phase.
3.) What to do if System runs in downgraded mode?
System reports “system is running in degraded mode”. Following is the method.