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Solving problems by turning the printer off and on again
Sometimes you make changes at the printer’s control panel and these changes appear
to have no effect. Some changes do not take effect until you have cycled the printer —
that is, turned it off and on again.
At other times, you can make changes with WebAdmin or the NEST tool, and these
require that you cycle the printer.
If the “Service Required” message appears in the control panel, we recommend that
you turn the printer off, leave it for 5 minutes, and then turn it on again. If the
Service Required message does not reappear, you can carry on printing. If the
message is still displayed, contact GCC Technical Support at 781-276-8620.
There is a rare possibility that the printer’s internal software may have a problem.
Cycling the printer will normally clear this. If problems persist, contact GCC Techni-
cal Support.
Service and support
You can contact GCC for technical assistance in several ways.
•
Technical Support phones: 781-276-8620.
•
Fax: 781-275-1115.
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GCC’s World Wide Web site: http://www.gcctech.com
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Internet email: [email protected]
•
CompuServe: GO MACBVEN, DL2.
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CompuServe email: [email protected].
GCC’s World Wide Web site
GCC’s Web site offers a wealth of information. The full manual for the Elite XL
20ppm series of printers is here, along with technical bulletins that deal with any
problems that arise over the life of your printer. Check http://www.gcctech.com to
see if your problem has a solution.
Dealer and Service Center support
GCC offers worldwide services from its dealers and service centers. Dealers and
service centers are supported by training, technical documentation, and technical
support.
Содержание Elite XL 20ppm
Страница 1: ...USER S MANUAL GCC TECHNOLOGIES EliteTM XL20ppm ...
Страница 148: ...11 4 Maintenance and Troubleshooting 6 Place the remaining packing materials on top of the printer 7 Tape the box shut ...
Страница 168: ...A 5 G H F Skew 2 0mm 0 0787in E 2 0mm 0 0787in E F G H 245mm Paper feed direction ...
Страница 169: ...A 6 Lead Edge Registration 4 0 2 0mm 0 1575 0 0787in A 4 0 2 0mm 0 1575 0 0787in B B A Paper feed direction B B ...
Страница 170: ...A 7 Side Edge Registration 4 0 2 5mm 0 1575 0 0984in C 4 0 2 5mm 0 1575 0 0984in D D Paper feed direction D D C ...
Страница 171: ...A 8 Parallelism 2 0mm 0 0787in T 2 0mm 0 0787in T U V U 390mm W 245mm Paper feed direction U W V ...
Страница 172: ...A 9 Squareness 1 3mm 0 0512in J 1 3mm 0 0512in K L M 210mm M L Paper feed direction K J 90 ...
Страница 187: ...D 3 On Line Comm Paper Servic e ...