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You may have problems related to printer or system setup:

• The printer is not listed as available (the printer may not be on line, the printer

software is not installed correctly, or any network connection to the printer
may be having problems).

Problems with the printer itself

Typical problems which are directly related to the printer include:

• The printer is not available (there is probably some error at the printer; check

the control panel to make sure that the printer is on line and not displaying any
error message).

• Output is gray rather than black, or there is nothing on the page at all (the

toner cartridge is almost empty or completely empty).

• Random areas of the page are blank, or have marks on them (often this means

that the toner cartridge is damaged; try replacing it).

Detailed Troubleshooting

Your GCC printer is designed to perform smoothly and reliably. It passed rigorous
quality standards and tests before being shipped to you. Despite these qualification
standards, on rare occasions you may experience a problem with the printer’s
operation. This section of the manual is provided to help when a problem occurs.
The following pages contain solutions for common problems. If you need help, call
your dealer or GCC Technical Support at (781) 276-8620. Subjects covered include:

• Chooser problems

• LocalTalk problems

• Serial and Parallel communications problems

• Ethernet communications problems

• Macintosh system crashes

• Macintosh font problems

• PostScript problems

• PCL problems

• Front panel messages

• Clearing paper jams

• Poor quality output

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Содержание Elite XL 20ppm

Страница 1: ...USER S MANUAL GCC TECHNOLOGIES EliteTM XL20ppm ...

Страница 2: ... replacing the toner cartridge 1 8 Connecting power to the Elite XL 20ppm 1 10 Using the paper tray 1 11 Using the MultiPurpose feeder 1 15 Elite XL 20ppm interface connections 1 17 Supported network protocols 1 22 2 Using a Macintosh Software installation 2 2 Selecting the LaserWriter 8 printer driver 2 4 Printing documents using the LaserWriter 8 printer driver 2 6 Selecting Page Setup options 2...

Страница 3: ...sible software installation problems 4 11 Exploring the Properties dialog box 4 14 The Device Options page 4 15 Updating printer memory 4 16 The Details page 4 17 The Paper page 4 17 The Graphics page 4 18 The Fonts page 4 19 The PostScript page 4 19 Installing printer description files 4 20 Installing printer description files using Windows Explorer 4 20 Installing printer description files using...

Страница 4: ...ce Settings page 6 6 Updating the printer driver 6 7 Other general items in the Device Settings 6 8 Other GCC specific items in the Device Settings 6 8 The Document Defaults dialog box 6 8 Opening the Document Defaults dialog box 6 9 GCC specific items 6 9 Other items in the Advanced page 6 10 Installing printer description files 6 10 Installing printer description files using Windows Explorer 6 1...

Страница 5: ...ommand 7 5 8 The Elite XL 20ppm control panel Control panel LCD display window 8 2 Control panel status LEDs 8 2 Control panel function keys 8 3 The Elite XL 20ppm menu system 8 6 Do I need to change control panel menus 8 6 Language 8 7 Print Help Page 8 7 Print 1 Sample Page s 8 7 Printer Info 8 8 Paper Handling 8 9 Emulations 8 10 Interfaces 8 13 Info Pages 8 14 Print Control 8 14 Energy Save 8 ...

Страница 6: ...11 Initializing an external hard disk 9 12 10 Adobe Acrobat Installing Adobe Acrobat Reader 10 2 Opening Documents with Acrobat Reader 10 3 Understanding the Acrobat Screen 10 3 Moving Through Pages 10 3 Finding Text 10 4 What is on this CD ROM 10 4 11 Maintenance and Troubleshooting Cleaning the rollers every 14 000 pages 11 2 Handling and storing toner cartridges 11 2 Toner spills 11 2 Packing t...

Страница 7: ...nter 11 18 Consumables accessories and upgrades 11 18 Appendices A Printer specifications A 1 B Paper specifications and recommendations B 1 C Adding memory to your printer C 1 D Adding and configuring optional paper trays D 1 E PCL E 1 F Interface connector pinouts F 1 G Radio and television interference G 1 H Elite XL 20ppm consumables and optional accessories H 1 I Glossary I 1 J Warranties and...

Страница 8: ...g the Elite XL 20ppm 1 5 Overview 1 5 Unpacking the Elite XL 20ppm 1 6 The Elite XL 20ppm Configuration Page 1 7 Elite XL 20ppm main features 1 7 Installing or replacing the toner cartridge 1 8 Connecting power to the Elite XL 20ppm 1 10 Using the paper tray 1 11 Using the MultiPurpose Feeder 1 15 Elite XL 20ppm interface connections 1 17 ...

Страница 9: ...ite XL 20ppm printers can print at 1200 800 600 400 and 300 dots per inch for high quality images GCC s exclusive AccuGray software ensures that halftones reproduce with consistent brightness regardless of the screen frequencies used giving you more detailed photographs Large Format Printing Exceptional Paper handling You can use paper up to 13 x 35 inches through the standard MultiPurpose feeder ...

Страница 10: ...nd Ethernet networks at the same time The Elite XL 20ppm has a SCSI interface that allows you to connect multiple external SCSI hard drives for additional font storage and faster printing Environmentally friendly The Elite XL 20ppm is an Energy Star compliant low power consumption printer and its one piece microfine toner cartridge prints an average of 14 000 letter size pages The Elite XL 20ppm e...

Страница 11: ...on 500 sheet paper feeder includes cassette 500 sheet universal paper cassette Envelope cassette On Line Comm Paper Service Toner cartridge Interface cables 8 MB 16 MB or 32 MB memory expansion kit Elite XL 20ppm Optional Accessories ...

Страница 12: ...stScript Printer Description and other files if necessary Configure the control panel driver and ports if necessary The detailed instructions for these steps are in the appropriate section of this manual according to which type of computer or operating system you use Choosing a location for the printer Place the printer on a flat level surface in a well ventilated area away from direct sunlight an...

Страница 13: ... t Leve l 2 Vers ion 2 3 ROM Vers ion 2 3 H W Vers ion 1 0 Accu Gray Enab led Print Dark ness Norm al Defa ult Sour ce Upp er Tray Defa ult Size Lette r Jam Reco very Disa bled Pape r Rese rve Enab led Man ual Feed Time outt 5 Minu tes 8 pin Seria l Loca lTalk RS4 22 Seria l Inac tive Baud e Rate 9600 Data Bits 8 Stop Bits 1 Parit y Non e Flow Con trol Xon Xoff RS2 32 Seria l Acti ve Baud e Rate 9...

Страница 14: ...th the original documentation provided with your product Elite XL 20ppm Main Features The following diagrams show the main features of the Elite XL 20ppm printer These features are referenced throughout this manual On Line Comm Paper Service 500 sheet Universal Paper Cassette Multipurpose Feeder Output Tray Extension Control Panel with LCD display Paper Stop LOC ALT ALK RS 422 AAU I 10B ASE T PAR ...

Страница 15: ...idge if you print graphics images you should expect to change the cartridge more often Note Because the toner cartridge also contains a replacement drum it is known as a CRU Customer Replaceable Unit Warning The drum in the toner cartridge is sensitive to light When you remove the toner cartridge from its packaging do not place it in bright light such as direct sunlight and complete the installati...

Страница 16: ...e the toner evenly by gently rocking the cartridge a few times 6 Pull the seal on the cartridge gently but firmly to remove it completely Do not tug sharply or pull the seal at an angle 7 The pins on the sides of the toner cartridge fit in guide channels in the printer the channels have colored arrows pointing into the printer Locate the pins in the channels and slide the cartridge all the way int...

Страница 17: ...ning Do not attempt to use an adapter to plug the power cord into a 2 pin socket The third pin is for your protection it grounds the printer If you use a printer or any electronic or electrical equipment that has no ground connection you run the risk of electric shock If necessary have a licensed electrician replace the socket Unpacking the paper tray 1 Remove the paper tray from its box 2 Take th...

Страница 18: ...4 long edge feed Letter long edge feed A3 B4 Ledger Tabloid Legal 13 and 14 13 x 18 and 13 x 18 5 all short edge feed DL Monarch Comm10 optional envelope cassette U S only Letter short edge feed C5 short edge feed optional envelope cassette Executive and Statement both long edge feed International only A4 short edge feed B5 and A5 both long edge feed You can use other sizes of paper and envelopes ...

Страница 19: ...r tray from the printer Pull firmly using the handle at the front of the tray The tray will stop when it is partly removed this is a safety precaution Lift the tray and slide it toward you to remove it completely Remove the paper tray cover if necessary ...

Страница 20: ... the front edge of the paper tray Note The paper tray has three features that you can use when you install paper the Center guide A the Paper Width Guides B and the metal tab paper guides C These features are explained below front handle back 1 7 B 4 1 4 A 3 B 4 1 4 A 3 1 7 A A4 8 5 A B C A3 17 A5 B5 11 14 B4 A4 ...

Страница 21: ...ay Moving one guide automatically moves the other B C 4 Insert the paper so that it fits under the two metal tabs at the rear of the tray Move the guides if necessary so that they fit next to the paper They should not be tight against the paper 5 Replace the paper tray cover if necessary Replace the tray in the printer Make sure you push it all the way in so that the control panel displays the rea...

Страница 22: ...s You have to select the MP Feeder from a computer s Print dialog box assuming you specified the main paper tray as the default paper source See Paper Source in the sections on Macintosh and Windows for information on how to select the MP Feeder Loading Paper in the MultiPurpose Feeder 1 Open the cover of the MultiPurpose Feeder On Line Comm Paper Service On Line Comm Paper Service 2 Pull the tab ...

Страница 23: ...ide the paper guides against the paper Insert letterhead face up with the top toward the left LEF sideways or toward the back SEF lengthways Place envelopes face up with the flap down and to the right On Line Comm Paper Servic e Statement 8 5 x 14 Executive 8 5 x 11 11 x 17 Japanese Postcard A5 B5 B4 A4 A3 ...

Страница 24: ...r If you are using thicker paper you should remove it from the output tray when it reaches a height equivalent to 500 sheets of copier paper Elite XL 20ppm interface connections The Elite XL 20ppm includes Ethernet LocalTalk RS 422 serial and bidirectional parallel interfaces the LocalTalk and RS 422 serial interfaces share the same 8 pin mini DIN port With your printer s all ports active feature ...

Страница 25: ...he printer and computer If you want to connect your printer to a single PC compatible computer use the parallel interface Alternatively you can connect the RS 422 serial interface port to the PC s serial port but the serial port transmits data much slower than a parallel port or network You will also need to make a serial cable The Ethernet network interface is used to connect the printer to an Et...

Страница 26: ...cable 10BASE T plugs have a locking tab similar to plugs on telephone cords When the plug is fully inserted the tab clicks into place AAUI plugs are self locking Push the plug into the socket until you feel it lock 10BASE 2 plugs have a rotating collar Plug the cable into the socket then rotate the collar clockwise to lock it Improperly inserted cables are the cause of many networking and printer ...

Страница 27: ...ll only need one of the LocalTalk cables for one Macintosh and one printer 5 Insert resistors Depending on the type of cables you are using terminat ing resistors may be needed Please refer to the documentation included with your cable kit for instructions 6 Switch on the printer 7 Verify the printer s LocalTalk setting The 8 pin serial submenu accessed from the printer s control panel should be s...

Страница 28: ...ingle computer For an RS 422 serial connection use an 8 pin serial cable The RS 422 interface allows a cable length of up to 300 feet Note You need to configure the printer for Serial communication The 8 pin serial submenu accessed from the printer s control panel should be set to RS 422 Local Talk is the factory default so you will need to change the setting Configure the serial interface setting...

Страница 29: ...e on the CD ROM Print Density Control At the left side of the MultiPurpose feeder is a wheel that lets you adjust print den sity You can make images darker or lighter GCC recommends that if you feel that your printer is producing images that are too dark or light you adjust settings using the Control Panel See the chapter on the Control Panel in this manual in the section on menus 9 Print Darkness...

Страница 30: ...r Windows Aldus FreeHand for Macintosh versions 3 0 and 3 1 Aldus PageMaker for Macintosh version 4 2 Adobe Separator for Macintosh versions up to 3 2 Deneba Canvas for Macintosh version 3 x QuarkXPress for Macintosh versions 3 x Ready Set Go for Macintosh versions 5 x and 6 x You may need to install these files for certain other applications If this is the case you will find details in your appli...

Страница 31: ...he Page Setup or Print dialog boxes in an application this overrides any other settings for that feature Some changes that you make revert to the defaults after you print the document Other changes become the defaults every time you print that document Some will become the defaults every time you print from that application Different applications treat these changes in different ways GCC recommend...

Страница 32: ... 8 printer driver 2 4 Selecting the printer description file 2 5 Printing documents using the LaserWriter 8 printer driver 2 6 Selecting Page Setup options 2 7 Page Attributes 2 7 Selecting Print Options 2 9 Manual feed printing 2 14 Naming the Elite XL 20ppm 2 15 2 C H A P T E R ...

Страница 33: ...will see the Read Me file Take some time to read this file It contains last minute information on the installation procedure as well as updates on Elite XL 20ppm features and compatibility issues After reading the Read Me file you can print it if a printer is available or save it as a SimpleText document 5 Click Continue You will see the Install dialog box Choose the file s you want to install If ...

Страница 34: ...folder during the initial complete software installation procedure It is provided here because some application s may require it to be placed in a folder other than the standard Printer Descriptions folder GCxx PPD format 3 0 This is the printer description file for Aldus FreeHand versions 3 0 and 3 1 Aldus PageMaker version 4 2x Adobe Separator 3 2 or earlier Canvas ver sions 3 x or later and oth...

Страница 35: ...printer driver in the Chooser To select the LaserWriter 8 printer driver 1 Choose the Chooser from the Apple menu If you do not see the LaserWriter 8 icon in the upper left area of the Chooser A reinstall your printing software If you do not see the name of your printer in the upper right area of the Chooser C refer to the chapter on Maintenance and Troubleshooting A Click on the LaserWriter 8 ico...

Страница 36: ...Chooser to read the PostScript printer description files To select the PostScript Printer Description 1 Choose the Chooser from the Apple menu 2 Click the LaserWriter 8 icon in the upper left area of the Chooser The name of the Elite XL 20ppm appears in the upper right area of the Chooser below Select a PostScript Printer Click the printer s name 3 Click Setup A message box appears informing you t...

Страница 37: ...memory select the memory size range Additional Tray After installing additional paper trays select the option that corresponds to the new tray Paper Sizes This pop up menu enables you to select the page sizes that will be displayed in the Paper menu of the Page Setup dialog box Printing documents using the LaserWriter 8 printer driver To print a document 1 Open the document that you want to print ...

Страница 38: ...u The default paper size is US Letter Edge to Edge or A4 if you use the international LaserWriter driver To change the paper size click the Paper pop up menu drag the pointer to the paper size you want and release the mouse button If you click on the menu again you will see a check mark next to the current paper size If you choose a paper size that is not edge to edge anything closer than 35 inche...

Страница 39: ...te indicates an Elite XL 20ppm default setting Visual Effects You can manipulate the image on the page using the visual effects section Your selections are graphically displayed in the image area in the left of the dialog box Flip Horizontal flips your document horizontally Flip Vertical flips your document vertically Invert Image inverts the image of your document Black changes to white and white...

Страница 40: ... offering you printing options You will also see the name of the printer at the top of the dialog box When you click Print you send the document to the Elite XL 20ppm Clicking Cancel cancels the print job If you make changes in the Print dialog box some of these changes stay in effect until you change them again Others revert to the default settings the next time you print The pop up menu named Ge...

Страница 41: ...m is selected you can choose another paper source from the lower pop up menu for the remaining pages If you choose Auto Select paper is drawn from the tray in the case of multiple trays that contains the paper size selected in the Paper option of the Page Setup dialog box If no optional trays are installed Auto Select has no effect and paper will be drawn from the internal tray If you choose Tray ...

Страница 42: ...d is slightly slower than foreground printing but it lets you use your computer before printing is completed You can also control the time when your job is printed Cover Page If several people share your printer on a network you may find that printing a cover page lets you identify the beginning and end of your print job from a stack of jobs in the output tray If you select Cover Page an extra pag...

Страница 43: ...as are converted to black and lighter areas are converted to white If you choose Color Grayscale you get grayscale output Color images have colors substituted by gray shades If you choose Color Matching you get grayscale output that uses the advanced color matching capabilities of ColorSync or PostScript Level 2 to match the color and gray tones on the computer screen as closely as possible Layout...

Страница 44: ... on If you choose Print Detailed Report you will get a printed report describing any PostScript errors Save as File This dialog box not shown lets you select options for print jobs that you save to the hard disk as files Printer Specific Options You can choose the output resolution in dots per inch for the current print job This overrides the default resolution that was specified in the printer s ...

Страница 45: ... feed printing When you want to manually feed paper envelopes or transparencies into the printer 1 Choose Print from the computer s File menu 2 Choose Manual Feed from the Paper Source pop up menu 3 Click the Print button The message Manual Feed appears in the printer s control panel display to indicate that the printer is ready for you to insert the paper The control panel display also indicates ...

Страница 46: ...n the network system every user on the network system must select the new printer name in the Chooser If you want to name the Elite XL 20ppm 1 Select the Elite XL 20ppm in the Chooser Click the LaserWriter 8 icon in the left scroll box and click the name of the printer in the Select a Laser Writer scroll box 2 Double click the LaserWriter Utility icon The LaserWriter Utility is located on the star...

Страница 47: ...ing with Windows 3 1 3 2 Installing printer software 3 2 Setting Windows 3 1 printing options 3 5 Advanced Options 3 7 Port assignment Windows 3 1 3 8 Installing printer description files 3 9 Printing from Windows 3 1 applications 3 10 3 C H A P T E R ...

Страница 48: ...indows 3 1 Windows 95 Windows NT 4 0 and DOS Information on networking printers with Windows is in the Networking section of this manual Important Read the release notes contained in the README TXT file before install ing the printing software This file includes important last minute feature and compatibility information about the Elite XL 20ppm Printing with Windows 3 1 Installing printer softwar...

Страница 49: ...l Driver dialog box appears displaying the message Insert unlisted updated or vendor provided printer driver disk in along with the A or B prompt Change the A or B to the letter of your CD ROM drive for example to D and add the directory WIN31 for example D WIN31 9 Insert the Elite XL 20ppm CD ROM into the CD drive and click OK in the dialog box You will see the Add Unlisted or Updated Printer dia...

Страница 50: ...t Manager to enable print spooling With print spooling you have the full use of your computer after you press the Print button rather than waiting until the print job is completed This option allows your documents to print in the background Background printing is useful when printing large or multiple documents but documents do not print quite as fast 11 Click Close unless you want to change print...

Страница 51: ... of the Page Setup dialog box This option only works if you have more than one paper tray If you choose Tray 1 the printer uses paper from the Elite XL 20ppm s main tray If you choose Tray 2 the printer uses paper from this lower tray if this extra tray is installed If you choose Tray 3 the printer uses paper from this lower tray if this extra tray is installed If you choose Manual Feed the printe...

Страница 52: ... in this dialog box the image will be cut off at the bottom Copies If you want to print more than one copy enter the figure here The maximum number of copies is 999 Options To make further changes click on the Options button You will see the Setup Op tions dialog box Print to If you choose Print To Encapsulated PostScript File the document is not printed but is saved in the location you specify as...

Страница 53: ... print job you send to the printer Smoothing Select either printer s default enabled or disabled If you enable smoothing here Windows 3 1 will smooth text and graphics Toner Miser Select either printer s default enabled or disabled If you enable Toner Miser here pages will appear lighter This is suitable for draft printing Advanced Options To make more changes click Advanced to see the Advanced Op...

Страница 54: ...our PC your PC s LPT1 may be used by another device or you may wish to use a serial port GCC recommends that you use one of the LPT parallel ports because they are considerably faster than a serial port If you want to change the port assignment 1 In the Printers dialog box select the GCC Elite XL 20ppm printer driver in the Installed Printers list box if it is not already selected 2 Click Connect ...

Страница 55: ... settings match those set in the Windows Settings dialog box Note that the Hardware Flow Control setting in Windows corresponds to the DTR Flow Control setting on the Elite XL 20ppm control panel 7 Click OK to save the settings and return to the Connect dialog box 8 Click OK to close the Connect dialog box 9 Click Close to close the Printers dialog box 10 Choose Close from the Control menu to clos...

Страница 56: ... PPD and PDX files Macromedia FreeHand 5 0 Type copy d ppd c fh5 usenglsh ppd to install the PPD file QuarkXPress Type copy d pdf c xpress to install the PDF file Printing from Windows 3 1 applications The Elite XL 20 ppm is designed to work with all Windows 3 1 or higher compat ible applications The GCC Windows driver provides commonly used printing options along with options specific to the Elit...

Страница 57: ...are using Selecting Print options The Print option is usually located under the File menu The following print dialog box example is taken from Microsoft Write Print Range The Print Range option default is All which prints all the pages in the document from first to last From and To allow you to specify a range of pages to print Click in the box labeled From and type the first page number of the ra...

Страница 58: ...o file The Print to File option allows you to save your document to a PostScript file This file can then be sent to the printer with the DOS COPY command If your applica tion does not have a Print to File option you can still print to a file by selecting the File option available from the Ports list box in the Connect dialog box Refer to Windows Help for more information ...

Страница 59: ...sing Add Printer 4 3 Solutions to possible software installation problems 4 11 Exploring the Properties dialog box 4 14 Updating printer memory 4 16 Installing printer description files 4 20 Printing from Windows 95 applications 4 23 Selecting print options 4 24 The Print Properties dialog box 4 24 4 C H A P T E R ...

Страница 60: ...ay This will work if you are installing the software on a computer which is connected to the printer through the parallel port If the printer is not connected to the computer through the parallel port go to the section Using Add Printer below To use Plug and Play to install the software on the computer connect the parallel port of the computer to the parallel port interface on the printer using an...

Страница 61: ... 4 You will see the first screen of the Add Printer Wizard dialog box Click the Next button at the bottom of the dialog box If you see a list of printer manufacturers and printer models go to step 7 Otherwise you will see the local network dialog box Choose a connection Select Local if your printer is attached directly to your computer even if you may intend others to use it through a network Sele...

Страница 62: ...n on it Click the Yes radio button if you print from MS DOS based programs If you selected No for the MS DOS printing question click Next and go to step 7 If you selected Yes click Next and go to the next step 6 You will see a dialog box that lets you print from MS DOS applications to a network printer Click the Capture Printer Port button and select an appropriate LPT port and print queue Click O...

Страница 63: ...els Ignore the settings in the boxes and click the Have Disk button 8 You will see the Install From Disk dialog box Change the drive letter in the box at the bottom of the dialog box to the drive letter of your CD ROM drive 9 Put the Elite XL 20ppm CD ROM into the CD ROM drive of your computer wait for a few seconds then click the OK button ...

Страница 64: ...list If you selected Network in step 4 click Next and go to step 14 If you selected Local click Next to go to the next step 11 You will see the port selection dialog box GCC printers can accept jobs from either an LPT Parallel port or a COM Serial port We recommend that you use a parallel port LPT wherever possible Choose a port then click Configure Port ...

Страница 65: ...that you use these settings Note The serial port settings in the printer s control panel menus must match the settings in this dialog box Check the settings and change them if necessary The serial port s Baud Rate submenu corresponds to the Bits per second drop down list box in the dialog box The DTR setting in the Flow Control submenu is the same as the Hardware setting in the dialog box Click OK...

Страница 66: ...ult name Also at this point you should decide whether you want to make this the default printer If you say Yes the Elite XL 20ppm will be the printer selected every time you print from a Windows application Click Next 15 You will see the Print a Test Page dialog Choose No Because you have to make changes after the software is installed we recom ...

Страница 67: ...OK If you are prompted to insert a floppy disk insert the appropriate Windows 95 floppy disk into the drive and click OK If you do not have Windows 95 on disk or the installation process halts because a file cannot be found go to the section Solutions to possible soft ware installation problems immediately after these numbered steps 16 When the installation is complete you will see the Printers fo...

Страница 68: ...4 10 Using Windows 95 19 You will see the Capture Settings panel Deselect all the checkboxes as shown 20 Click Apply 21 Click on the General tab at the top of the dialog box 22 Click Print Test Page ...

Страница 69: ...ems refers only to problems users may encounter in step 15 of the installation process If you com pleted step 15 without problems this section does not apply to you If none of these situations applies to you you have completed installing the printer software on this computer Install the software on any other computers that will use the printer and the printer is ready to use Solutions to possible ...

Страница 70: ...u do not have Windows 95 on disk or CD ROM continue the installation in this way 1 Click on the Browse button at the bottom right of the Copying Files dialog box 2 In the Open dialog box choose drive C in the Drives window at the bot tom center 3 In the Folders list scroll down till you see the windows folder 4 Click on the folder name windows then click OK 5 In the Folders list scroll down until ...

Страница 71: ...n will continue Go back to step 16 in the installation instruc tions If you have a Windows 95 CD ROM and the installation still does not continue you will see the Copying Files dialog box again Make sure that you have the Windows 95 CD ROM in the drive and continue the installation 1 Click on the Browse button at the bottom right of the Copying Files dialog box 2 In the Open dialog box scroll down...

Страница 72: ...e in the Properties dialog box affect all applications but on this computer only If you do not already have the Properties dialog box displayed 1 Click on the Start button You will see the Start menu 2 Choose Settings then choose Printers from the submenu that appears 3 You will see the Printers window Use the right mouse button to click on the Elite XL 20ppm icon and choose Properties from the po...

Страница 73: ...e The features you see in the list may vary between printer models Installable options If you add options like more paper trays or extra printer RAM you need to change the Installable options list After you have changed this option Print dialog boxes in this computer s applications will show extra paper trays for example Note on VMOption The VMOption selection corresponds to the amount of RAM inst...

Страница 74: ...printer Download your normal font set and then update the memory If you want to update the printer driver you first have to copy a file to the printer using a DOS window do not use Windows 95 s Print command This prints a page that tells you the maximum suggested virtual memory for the printer You then enter the figure in this dialog box 1 Copy the file TESTPS TXT to the printer This file is inclu...

Страница 75: ... of this box to see more paper sizes Click on the icon of the paper size you want to be the new default Only the first few characters of the name of the paper size are shown beneath each icon If you click on an icon you will see the full name above the box However the paper size you click on will now be the default unless you click on another paper size icon or click on the Cancel button at the bo...

Страница 76: ...ou can change aspects of the way your documents look in the Graphics page Any changes you make will override the settings in the printer s control panel for this computer only Resolution You can change the output resolution of your documents in the resolution drop down list box If some computers on a network are not used for documents that need a high resolution you can set the resolution to the l...

Страница 77: ...nt We recom mend that you choose Use printer s settings The only time you might need to change these settings is if you print a file to disk before taking it to a service bureau Your service bureau can advise you on the settings you should use The Fonts page The Fonts page enables you to specify how fonts are sent to the printer We recommend you use the default settings The PostScript page The Pos...

Страница 78: ...o your CD ROM drive 2 Open Windows Explorer and choose Details from the View menu 3 In the left pane find the CD ROM icon and click on it You will see the files contained in the root directory of the CD ROM 4 Click on the Type button at the top of the column in the right pane The files are sorted into order by type three letter extension 5 Follow the instructions below for each application you wis...

Страница 79: ...show its contents in the right pane then double click on the Usenglsh folder e Double click on the ppd4 folder f Choose Paste from the Edit menu You will see the ppd files in the window you may have to scroll to see them The files are installed Aldus FreeHand 3 1 and earlier a Open the Ppd3 folder on the Elite XL 20ppm CD ROM b Select all files in this folder b Choose Copy from the Edit menu c Loc...

Страница 80: ... pdf files in the window you may have to scroll to see them The files are installed Installing printer description files using an MS DOS window 1 Insert the Elite XL 20ppm CD ROM into your CD ROM drive 2 Click on the Start button and choose Programs from the Start menu 3 You will see the programs installed on this machine click on MS DOS prompt and a DOS Window opens 4 Type the following command a...

Страница 81: ...file QuarkXPress Type copy d pdf c xpress to install the PDF file 5 Type Exit and press the Enter key to close the DOS window Printing from Windows 95 applications GCC printers are designed to work with all Windows 95 compatible applications The Print dialog box varies among applications but all variations provide the common print commands along with others that are available for that application ...

Страница 82: ... can change the target printer page range and number of copies in the main Print dialog box You can also click on the Properties button to make further changes Other applications may provide more settings The Print Properties dialog box If you click on Properties in WordPad s Print dialog box you will see this dialog box This Properties dialog box is similar to the Printer Properties dialog box bu...

Страница 83: ...dows NT 3 51 Contents Windows NT 3 51 printing software overview 5 2 Select and configure a communications port 5 4 Selecting Page Setup and Print options 5 7 Print Setup options 5 7 Print options 5 8 5 C H A P T E R ...

Страница 84: ... 51 CD ROM or floppy disks to install the software for the Elite XL 20ppm To install the printing software make sure that the printer is switched on and connected to the computer or network and that the computer is switched on and running Windows NT 3 51 Then 1 Double click the Main group from the Program Manager window You will see the Main group window 2 Double click the Control Panel icon You w...

Страница 85: ...t Other from the bottom of the list in the Driver drop down list box You will see the Install driver dialog box Change A to the drive letter of your CD ROM drive 7 Click OK You will see the Select Driver window with one or more Elite XL 20ppm models ...

Страница 86: ...point you must give the printer a name and optionally enter a description If the printer is on a network the description could be its location 10 Go on to Section 2 Select and configure a communications port You must now select and configure a port A port can be either a parallel port also called an LPT port a serial port also called a COM port or you can select a network queue Printing using a se...

Страница 87: ...ork software documentation has details of the settings you need to make in this dialog box A network print queue resides on a print server Print queues are established with the network software running your network Any necessary settings will be specific to the network software If you selected a COM port You will see the Ports dialog box the COM port you selected is highlighted Click Settings You ...

Страница 88: ... choose a paper tray and paper size Your selections should be the usual paper tray and paper size that will be used for print jobs These settings become the default settings in the Print dialog box of all applica tions that run on this computer You can override them from the Print dialog box Select Use Printer Halftoning Halftoning controls the screen frequency and screen angle for your documents ...

Страница 89: ... options may be selected from within an application through the Print Setup and Print dialog boxes or from within the Windows NT Print Manager or the Printers control panel In general options selected from within an application document will override corresponding options in the printers control panel Print Manager and the printer s control panel submenus Most of the options found in the Print Set...

Страница 90: ... between GCC printer models Orientation This option determines the orientation of the image on the page Vertical or Portrait orients the image upright on the page Horizontal or Landscape orients the image sideways on the page The default is Portrait Print options The Print command is usually located under the File menu The following Print dialog box example is taken from Microsoft Write Print Rang...

Страница 91: ... 5 9 pages to print Click in the box labeled From and type the first page number of the range you want to print Then click in the box labeled To and type the last number of the range ...

Страница 92: ...Defaults dialog boxes 6 5 The Properties dialog box 6 6 The Device Settings page 6 6 Updating the printer driver 6 7 The Document Defaults dialog box 6 8 GCC specific items 6 9 Installing printer description files 6 10 Printing from Windows NT 4 0 applications 6 14 Selecting print options 6 14 The Print Properties dialog box 6 15 ...

Страница 93: ...r making your printer available for sharing by others Details of these operations are contained on your Windows NT 4 0 CD ROM Important Part of the software that you need is contained on the Windows NT 4 0 CD ROM You must have the Windows NT 4 0 CD ROM to install the software for the Elite XL 20ppm To install the printing software make sure that the printer is switched on and connected to the comp...

Страница 94: ... the settings in these boxes and click the Have Disk button 7 You will see the Install from disk dialog box Change the drive letter in the dialog box to the drive letter of your CD ROM and click OK 8 You will see a dialog box with the names of one or more Elite XL 20ppm printers Select your Elite XL 20ppm printer model from the disk and click on the Next button ...

Страница 95: ...You will see a dialog box that asks whether you want to share this printer with others Choose Not Shared and click Next Consult your Windows NT documentation for details on sharing your printer with other users 11 You will see the Print a Test Page dialog Choose Yes The test page prints when the installation is complete Click Finish ...

Страница 96: ... If the test page printed click Yes if there is a problem click No Windows NT 4 0 will display troubleshooting steps If your page printed correctly you have completed the normal installation process You may need to install printer description files if your applications need them Read the section installing printer description files later in this guide Exploring the Properties and Document Defaults...

Страница 97: ...ontains settings specific to your GCC printer model In the Printer features box you will see options specific to your printer If you want to change the current setting of any feature click on its name in the upper box You will see settings in the Change setting area below Click on the setting you want to change Note The features you see in the list vary between printer models The Configuration Pag...

Страница 98: ...e the printer driver you first have to copy a file to the printer using a DOS window do not use Windows NT 4 0 s Print command This prints a page that tells you the maximum suggested virtual memory for the printer You then enter the figure in this dialog box 1 Copy the file TESTPS TXT to the printer This file is included with Windows NT 4 0 Click on the Start button then choose Programs from the S...

Страница 99: ...efault setting of zero actually means that there is no limit We recommend that you keep these settings Other GCC specific items in Device Settings Additional paper trays lets you tell the computer that you have installed any additional paper trays These trays then appear as an option in the Print dialog boxes of applications Paper size lets you choose the default paper size You can override this i...

Страница 100: ...inter 3 Go to the File menu in the Printers window and choose Document De faults from the menu GCC specific items There are two items in the Document Defaults dialog box which are added when you install a GCC printer You will find both of them if you click on the Advanced tab and scroll to the bottom of the window AccuGray is GCC s technology for improving the reproduction of photographs We recomm...

Страница 101: ...igh resolution you can set the resolution to the lowest setting typically 300 dots per inch Documents printed at low resolution print faster than those printed at high resolution The figure you set here becomes the default setting for the dialog boxes in applica tions on this computer All resolutions that the printer supports are still options within application dialog boxes so you can select high...

Страница 102: ...e PPD folder e Choose Paste from the Edit menu You will see the ppd files in the window you may have to scroll to see them The files are installed Adobe PageMaker 6 0 a Select all files that end in ppd b Choose Copy from the Edit menu c Locate the Pm6 folder in the left pane you may have to click on the plus sign next to a drive letter d Click on this folder to show its contents in the right pane ...

Страница 103: ...glsh folder e Double click on the Ppds folder f Choose Paste from the Edit menu You will see the ppd files in the window you may have to scroll to see them The files are installed Macromedia FreeHand 5 0 a Select all files that end in ppd b Choose Copy from the Edit menu c Locate the Fh5 folder in the left pane you may have to click on the plus sign next to a drive letter d Click on this folder to...

Страница 104: ...nd your application is on drive C If your CD ROM uses another drive letter or your application is not on drive C change the drive letters accordingly for example if your CD ROM is drive E and Adobe Illustrator is on drive D the first example should read copy e ppd d ai4 ppd Adobe Illustrator 4 0 or 4 1 Type copy d ppd c ai4 ppd to install the PPD file Adobe PageMaker 6 0 Type copy d ppd c pm6 rsrc...

Страница 105: ...l panel menus and the settings in the Properties dialog box provide the default settings for an application s Print dialog box Selecting print options This is the Print dialog box for WordPad a simple word processing application included with Windows NT 4 0 You will find the Print command in the File menu of most applications You can change the target printer page range and number of copies in the...

Страница 106: ...rint Properties dialog box If you click on Properties in WordPad s Print dialog box you will see this dialog box This Properties dialog box is similar to the Printer Properties dialog box but there are fewer pages ...

Страница 107: ...ction Using DOS Contents Overview of setup and printing from a DOS application 7 2 Overview of setup and printing from DOS command line 7 2 Port configuration DOS 7 3 Selecting a printer driver 7 4 Using the Copy command 7 5 ...

Страница 108: ...rol panel When you print your print job will be formatted for either PostScript or PCL set the PS PCL Sensing submenu to either PostScript Only PCL Only or Auto Switch 2 Select a printer driver from within the DOS application DOS applications typically give you a choice of printer drivers Select the LaserWriter II NTX for PostScript printing or the LaserJet III for PCL printing If the LaserWriter ...

Страница 109: ...ected through either a parallel or RS 422 serial interface Parallel Port To set up the parallel port for communication between your GCC printer and the PC type the following MS DOS command before printing MODE LPT1 P This command allows the Centronics busy signal to be active for extended periods of time so that the computer does not abort long print jobs If you are printing through a parallel por...

Страница 110: ... will need to add an additional MODE command to redirect your output to the serial port The following command should be typed after the previous serial port MODE commands MODE LPT1 COM1 This command redirects to serial port COM1 the output that DOS or your DOS application would normally send to the parallel port If you use a different serial port i e COM 2 3 or 4 substitute that number Note A more...

Страница 111: ... GCC printer can print at either 300 or 600 dpi resolution The default resolution is 300 dpi Resolution is set via the Resolution submenu Also although most PCL applications send the necessary commands specifying font character pitch point size etc your GCC printer s front panel can be used to set many PCL print characteristics The PCL 5 printer language was developed by Hewlett Packard For more i...

Страница 112: ... status LEDs 8 2 Control panel function keys 8 3 The Elite XL 20ppm menu system 8 6 Do I need to change control panel menus 8 6 Language 8 7 Print Help Page 8 7 Print 1 Sample Page s 8 7 Printer info 8 8 Paper Handling 8 9 Emulations 8 10 Interfaces 8 13 Info pages 8 14 Print Control 8 14 Energy Save 8 15 ...

Страница 113: ...Display Window Status LEDs Function keys Control panel LCD display window The LCD display window has several functions It shows The current status of the printer A more detailed explanation of errors Prompts to complete tasks like Load Paper The Elite XL 20ppm menus and submenus When the printer is not printing you will see the printer s name and Ready in the display window Control panel status LE...

Страница 114: ... use the On Line key to set the printer either on line or off line The printer is normally on line that is ready to receive data from computers and print it If you need to use the control panel menu system you must take the printer off line Press the On Line key to take the printer off line After you have finished using the menu system press the On Line key again to take the printer back on line I...

Страница 115: ...then press the Form Feed Continue key When you want the printer to print on the paper in the paper trays even though they do not hold the specified paper sizes The Form Feed Continue key overrides the printer s requests that you load a different size of paper or load paper through the MultiPurpose feeder In both cases the printer will draw paper from the main paper tray whatever size of paper it h...

Страница 116: ...u will be prompted to press Enter to confirm or press Cancel Reset to cancel this change Note Some changes will not take effect until you switch the printer off and on again Menu key You use the Menu key to get to the menu system First you must press the On Line key to take the printer off line You can only get to the menu system when the printer is off line You will use the printer s menus if you...

Страница 117: ...e main menus contain submenus Some menus only give you information while others let you change settings Depending on your choices some menus may not be available For instance the factory defaults set the PS PCL Sensing menu to PostScript Only and you cannot access the PCL menus If you changed this menu setting to Auto Switch or PCL Only the PCL menus would be accessible Note Items that appear in b...

Страница 118: ...enu Your printer will work more efficiently if you change only the ports that actually need Auto Switch This means that any other ports that only need to accept a single standard will not examine each print job to see whether it is PostScript or PCL However if you choose Auto Switch for any port or the entire printer you will use more printer RAM than if you choose PostScript only or PCL only GCC ...

Страница 119: ... Info This menu has subitems which display general information about your printer Press the Enter key to see the subitems Ram Installed The total amount of RAM in the printer Ethernet Address The Ethernet address S W Version The version of the printer s operating system H W Version The version of the printer s hardware Page Count The total number of pages printed ...

Страница 120: ...3 MPFeeder MultiPurpose feeder or Manual Feed U S and International 220 volt printers ship set to International Letter Legal Legal 13 Tabloid 13 x 18 13 x 18 5 13 x 20 13 x 35 Statement Executive A3 A4 B5 Postcard Commercial 10 Monarch DL or C5 Disabled or Enabled Enabled or Disabled Long Edge Feed or Short Edge Feed Normal and Thick Range from 30 600 seconds in 30 second increments or Never Timeo...

Страница 121: ...Talk Whether the LocalTalk port will automatically switch between PostScript and PCL emulations or print only PostScript or only PCL jobs EtherTalk Whether the EtherTalk port will automatically switch between PostScript and PCL emulations or print only PostScript or only PCL jobs Lpd Whether the Lpd port will automatically switch between PostScript and PCL emula tions or print only PostScript or o...

Страница 122: ...ault line screens are 53 for 300 dpi 71 for 400 dpi 85 for 600 dpi 94 for 800 dpi and 106 for 1200 dpi Enabled or Disabled Enabled or Disabled Enabled or Disabled From 15 to 120 seconds in 15 second increments or Never Timeout 300 or 600 From 1 to 99 Internal or Downloaded From 1 upward see notes Notes The PostScript submenus will only appear when the PS PCL Sensing option is set to Auto Switch or...

Страница 123: ...n 0 25 increments Default is 10 00 From 4 00 to 99 75 in 0 25 increments Default is 12 00 Portrait or Landscape From 5 to 256 The default is 60 for letter size paper The character symbols the font supports see notes Default is Roman 8 From 15 to 120 seconds in 15 second increments or Never Timeout Disabled or Enabled Normal CR CRLF LF CRLF and FF CRFF or ALL This submenu only appears if the defaul...

Страница 124: ...nus also have submenus TCP IP Whether print jobs will be accepted over a TCP IP network There are twelve other submenus in the TCP IP menu system you will need to configure these to run TCP IP Full details of the menus and their recommended settings are in the TCP IP section of the networking guide on this CD ROM NEST Allows you to configure the printer on a Novell network without needing to use a...

Страница 125: ...ge Type Configuration A list of the control panel settings for each menu and submenu Font List The resident fonts and any downloaded fonts Help A diagram of the control panel menu system Sample Common graphics formats and elements and different fonts and sizes Settings Press the Enter key to print the Configuration page Press the Enter key to print the Font list Press the Enter key to print the He...

Страница 126: ...10 Energy Save The Energy Save menu allows you to set a time interval after which the printer enters its low energy consumption mode The options are Disabled 5 minutes 15 minutes 30 minutes 1 hour and 2 hours ...

Страница 127: ...ipt fonts 9 2 PCL resident font catalog 9 5 Font compatibility 9 6 Downloading fonts from a Macintosh 9 6 Additional LaserWriter Utility functions 9 9 Downloading fonts from Windows 9 10 Using an external hard disk with the Elite XL 20ppm 9 11 Initializing an external hard disk 9 12 ...

Страница 128: ...as long as the printer is switched on the fonts are removed from RAM when the printer is switched off For PCL 5 users your GCC printer comes with two high quality PCL outline font families and two 300 dpi bitmap fonts The outline fonts are in the Bitstream Speedo format which are designed to match the AGFA Intellifont fonts found in the HP LaserJet III Resident PostScript fonts Your GCC printer co...

Страница 129: ...e f g h i j k l m n o p q r s t u v w x y z 1 2 3 4 5 6 7 8 9 0 Typefaces plain bold italic bold italic Symbol Symbol Α Β Χ Ε Φ Γ Η Ι ϑ Κ Λ Μ Ν Ο Π Θ Ρ Σ Τ Υ ς Ω Ξ Ψ Ζ α β χ δ ε φ γ η ι ϕ κ λ µ ν ο π θ ρ σ τ υ ϖ ω ξ ψ ζ 1 2 3 4 5 6 7 8 0 Typeface plain Helvetica Bitstream Swiss Narrow Narrow A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 1 2...

Страница 130: ... 3 4 5 6 7 8 9 0 Typefaces light bold light italic bold italic New Century New Century Schoolbook Schoolbook A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 1 2 3 4 5 6 7 8 9 0 Typefaces roman bold italic bold italic Zapf Chancery ITC Zapf Chancery A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v...

Страница 131: ... R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 1 2 3 4 5 6 7 8 9 0 Typefaces 10 pt 10 pt bold 10 pt italic 12 pt 12 pt bold 12 pt italic Line Printer 16 Line Printer 16 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x y z 1 2 3 4 5 6 7 8 9 0 Symbol sets The symbol sets supported by the Elite XL 20ppm for resident bitmapped ...

Страница 132: ...ble with TrueType fonts TrueType technology pro duces high quality output on the screen as well as on printed output Macintosh If you are using a TrueType font that is equivalent to a GCC printer s resident font the GCC printer automatically uses the resident font rather than downloading the TrueType font If you are using a TrueType font that is not equivalent to a GCC printer s resident font the ...

Страница 133: ... the printer is switched off If other users on the network have the screen font but do not have the outline font the outline font can still be used as long as it remains in the printer s RAM Since each manually downloaded font uses some of the printer s RAM you are restricted in the number of fonts that can download by the amount of RAM available in the printer the more RAM in the printer the more...

Страница 134: ...e Desktop button to browse the list of printer font files 5 Click the name of a font and then click Add for each font that you want to download 6 Click Done The original font download window reappears listing the selected font files To deselect a font file click the name of the font and click Remove ...

Страница 135: ...lize Printer s Disk to initialize an external hard disk attached to the printer Print Font Catalog to print a list of the fonts available in the printer s RAM and on an external hard disk Print Font Samples to print a sample of each font available in the printer s RAM and on an external hard disk If you are using an external hard disk and it contains a large number of fonts the printer may run out...

Страница 136: ...ownloading fonts from Windows Type 1 fonts Type 1 fonts are automatically downloaded to the printer These fonts are deleted from the printer s RAM when the print job is complete However you may want to keep downloaded fonts in the printer s RAM for successive print jobs To maintain Type 1 fonts in the printer s RAM manually download the fonts using the font downloading utility included with your T...

Страница 137: ...followed when using the SCSI cable system with your GCC printer When connecting the SCSI devices make sure all devices are switched off The SCSI system can only have a maximum of two terminators If you are connecting one hard disk to the printer you will need one terminator for the hard disk unless it is internally terminated If two or more hard disks are to be connected to the printer connect a t...

Страница 138: ...ize Note Some hard drives issue a Unit Attention UA message when they are first accessed by the printer The UA message conflicts with your GCC printer s startup procedures causing the drive not to be recognized To eliminate this problem switch the printer off and back on again with the drive still powered on This procedure will need to be used each time the hard drive is switched off and then on a...

Страница 139: ...Writer Utility icon A dialog message appears indicating that the LaserWriter Utility is checking the characteristics of the printer Then the LaserWriter Utility menu bar appears 3 Choose Initialize Printer s Disk from the File menu A dialog box appears with two options Initialize all disks and Initialize some disks If you click the button next to Initialize all disks the boxes next to the SCSI ID ...

Страница 140: ... box appears 7 Click OK If the initialization fails repeat the initialization steps If the initialization was successful repeat the steps for each additional hard disk 8 Use the LaserWriter Utility to download fonts to the hard disk s Initializing hard disks from an IBM PC or compatible To initialize an external hard disk connected to your GCC printer using an IBM PC or compatible use the INITDISK...

Страница 141: ...crobat and the CD ROM Contents Installing Adobe Acrobat Reader 10 2 Opening documents with Acrobat Reader 10 3 Understanding the Acrobat screen 10 3 Moving through pages 10 3 Finding text 10 4 What is on this CD ROM 10 4 ...

Страница 142: ... file where any users can have access to it The Acrobat reader can read a file and display it on your Macintosh or Windows computer You do not have to have any of the fonts used in Acrobat documents installed on your computer the program will display and print the fonts but will not install them on your computer You can print pages from Acrobat documents and also copy and paste text from Acrobat f...

Страница 143: ...center of the screen Fit Page shows the entire height of the page Fit Width shows the entire width of the page You will not be able to see some of the top or bottom of the page Fit Visible is similar to Fit Width but shows the width of the page between margins You can also choose percentage views from the list or choose Other to create a specific percentage view You can also use the magnifying gla...

Страница 144: ...box Enter the word s you want to find 3 Click OK the program takes you to the next place the word appears 4 If you do not find the information you are looking for press Command G Macintosh or Control G Windows to go to the next place the word appears What is on the CD ROM The CD ROM contains important additional information which is not in the paper manual please take the time to look at these sec...

Страница 145: ...s 11 2 Packing the printer to transport it 11 3 Printing problems 11 5 Detailed troubleshooting 11 9 Diagnosing errors from print output 11 15 Service and support 11 17 GCC s World Wide Web site 11 17 Dealer and service center support 11 17 Extended warranties 11 17 Software upgrades 11 18 Transporting your printer 11 18 Consumables accessories and upgrades 11 18 ...

Страница 146: ...hotoreceptive drum and other electrostatic components Handle it carefully Do not remove the toner cartridge from its box until you are ready to use it Place the cartridge flat and with the handle up Do not tamper with the components within the toner cartridge When you store a cartridge properly it has a shelf life of two years Do not store the cartridge on end or upside down Keep the box away from...

Страница 147: ...r printer If you do not have the box you can get another from GCC Warning Always remove the toner cartridge before packing the printer 1 Unplug the power cord and interface cables and remove any optional accessories 2 Remove the toner cartridge put it into a plastic bag seal it well and then place it into the box it came in 3 Wrap the printer in the original plastic bag 4 Place the printer into th...

Страница 148: ...11 4 Maintenance and Troubleshooting 6 Place the remaining packing materials on top of the printer 7 Tape the box shut ...

Страница 149: ... jam You must clear the jam and open and close the printer s top cover to reset the printer and resume printing Paper feed jam This usually happens when paper is misfed from the paper tray If you remove the paper tray you should see a loose sheet of paper Paper path jam This happens when paper is being moved past the toner cartridge If you remove the toner cartridge you should see the jammed paper...

Страница 150: ...should be partly visible exiting the printer into the output tray on top of the printer Fuser paper jam 1 Open the fuser cover 2 Open the fuser unit by swinging down the rear cover of the fuser unit WARNING The fuser unit may be very hot Switch the printer off and allow it to cool down for five minutes before opening the fuser cover ...

Страница 151: ... printer 2 Locate the jammed paper If the message says Paper feed jam open the paper tray if the message says Paper path jam remove the toner car tridge 3 Grasp the jammed paper with both hands and slowly remove it from the printer by pulling in the direction that the paper normally takes If the sheet tears make sure you remove all the pieces 4 Discard the jammed paper If the jam happened at the p...

Страница 152: ...gth and width guides in the paper tray correctly adjusted Is the paper width guide in the paper tray next to but not tight against the paper Is the paper in the tray the same size as in the Page Setup dialog box of your application Have you removed all traces of paper from previous jams Is the paper path free from any obvious obstructions Other printer problems Some problems with printing can real...

Страница 153: ...e page are blank or have marks on them often this means that the toner cartridge is damaged try replacing it Detailed Troubleshooting Your GCC printer is designed to perform smoothly and reliably It passed rigorous quality standards and tests before being shipped to you Despite these qualification standards on rare occasions you may experience a problem with the printer s operation This section of...

Страница 154: ...off QuickDraw GX If the name of your Elite XL 20ppm does not appear in the Select a LaserWriter scroll box after selecting the LaserWriter 8 icon Check the On Line status LED on the printer s control panel it should be solid Check the control panel display window for an error message Check LocalTalk or Ethernet if available network cables and connections Set the printer s control panel 8 pin Seria...

Страница 155: ...ints to a different printer on the network switch each printer off and then on again Printing to a different printer can occur if two printers occupy the same LocalTalk address Serial and parallel communication problems If the Elite XL 20ppm does not print there may be a problem with the setup or configuration Check the following Check the On Line status LED on the printer s control panel it shoul...

Страница 156: ...ata over the network you can send echo packets to the printer This should cause the LED to flash Normal print jobs will not cause the LED to flash If your Elite XL 20ppm is connected to a 10BASE 2 network Verify that a UTP unshielded twisted pair cable is not connected to the UTP connector The Ethernet adapter will acknowledge the UTP connection instead of the coax connection Verify that the Ether...

Страница 157: ...ication if all documents from a particular applica tion cause crashes replace the application along with any application specific Default and Preferences files Refer to the application s documentation for more information If documents from different applications cause crashes you may need to replace your System and Finder files Refer to Apple s documenta tion for more information Macintosh font pr...

Страница 158: ...e fonts Deselect the Unlimited Downloadable Fonts in a Document option in the Page Setup dialog box PostScript problems If your PostScript print jobs print incorrectly check the following Make sure the correct printer driver is chosen for Windows choose Elite XL 20ppm for Macintosh choose LaserWriter 8 Be sure the PS PCL Sensing menu in the front panel is set to either PostScript Only or Auto Swit...

Страница 159: ...racter 12 Last page of Press the ON LINE button to take the does not print but printer off line then press the FORM FEED DATA PRESENT button to eject the final page or send the message appears Form feed code decimal Data sent to printer Press the ON LINE button to take the does not print but printer off line then press the FORM FEED DATA PRESENT button to eject the final page or send the message a...

Страница 160: ...pport Data sent to printer Press the ON LINE button to take the does not print but printer off line then press the FORM FEED DATA PRESENT button to eject the final page or send the message appears Form feed code decimal character 12 Last page of Press the ON LINE button to take the does not print but printer off line then press the FORM FEED DATA PRESENT button to eject the final page or send the ...

Страница 161: ...inter s internal software may have a problem Cycling the printer will normally clear this If problems persist contact GCC Techni cal Support Service and support You can contact GCC for technical assistance in several ways Technical Support phones 781 276 8620 Fax 781 275 1115 GCC s World Wide Web site http www gcctech com Internet email support gcctech com CompuServe GO MACBVEN DL2 CompuServe emai...

Страница 162: ...re upgrades You can download software upgrades from GCC s web site or from its section on CompuServe Transporting your printer Full instructions on packing the printer for transport are on page 11 3 in this section Always remove the toner cartridge from the printer before transporting it Consumables accessories and upgrades You can purchase consumables such as toner cartridges accessories and upgr...

Страница 163: ... recommendations Appendix C Adding memory to your printer Appendix D Adding and configuring optional paper trays Appendix E PCL Appendix F Interface connector pinouts Appendix G Radio and TV interference Appendix H Consumables and optional accessories Appendix I Glossary Appendix J Warranties and Licenses ...

Страница 164: ...Width 22 81 in 579 6 mm Depth 26 84 in 601 5 mm Approximate Weight 58 lbs 26 5 kg without toner cartridge or paper tray Power requirements 120 VAC min 90 VAC max 132 VAC 50 60 Hz maxi mum 6 3 amp during printing or 230 VAC min 198 VAC max 264 VAC 50 60 Hz maximum 3 2 amp during printing Temperature during operation 40 º F 95 º F 5 º C 35 º C Humidity during operation 15 85 relative humidity non co...

Страница 165: ...nd 30 sheets of label stock maximum capacity The MultiPurpose feeder can also be used with the following envelope sizes 10 envelopes maximum Commercial 10 Monarch DL C5 You can also use the MultiPurpose feeder for up to 25 postcards Optional Envelope tray 30 envelope capacity Commercial 10 Monarch DL C5 Both the above optional paper sources require that you have the optional sheet feeder Paper wei...

Страница 166: ...ctly but slightly rotated on the page Measured with a 245 mm 9 65 inch line Within 2 mm 0 079 inch either up or down normal paper tray Registration The amount by which images appearing to left or right or above or below previously printed images Images appear on the paper correctly printed and aligned but not in the same place Measured at the mid point of the side or top of the paper Within 2 0 mm...

Страница 167: ...e horizontal and vertical lines meet at a corner the diagonal line is at 45 degrees to the other two lines and passes close to the center of the paper The horizontal line is 190 mm 7 48 inch the vertical line is 234 mm 9 21 inch and the diagonal line is 269 mm 10 6 inch The amount is measured by the distance a line can vary from the position of a true straight line Within 0 7 mm 0 028 inch either ...

Страница 168: ...A 5 G H F Skew 2 0mm 0 0787in E 2 0mm 0 0787in E F G H 245mm Paper feed direction ...

Страница 169: ...A 6 Lead Edge Registration 4 0 2 0mm 0 1575 0 0787in A 4 0 2 0mm 0 1575 0 0787in B B A Paper feed direction B B ...

Страница 170: ...A 7 Side Edge Registration 4 0 2 5mm 0 1575 0 0984in C 4 0 2 5mm 0 1575 0 0984in D D Paper feed direction D D C ...

Страница 171: ...A 8 Parallelism 2 0mm 0 0787in T 2 0mm 0 0787in T U V U 390mm W 245mm Paper feed direction U W V ...

Страница 172: ...A 9 Squareness 1 3mm 0 0512in J 1 3mm 0 0512in K L M 210mm M L Paper feed direction K J 90 ...

Страница 173: ...specified in the previous section Also keep the following points in mind when printing on letter head Temperature Some letterheads use low temperature dyes that vaporize and smear at high temperatures Many letterheads that have a slick texture use a heat bonding process called thermography that bonds the print to the paper Letterheads produced with this technique may unbond in the printer causing ...

Страница 174: ...B 2 Printing on overhead transparency film Use transparencies recommended for dry toner machines Other transparencies may cause damage to the printer ...

Страница 175: ...led in pairs nor do you have to add a SIMM of the same size as that already installed You can install any capacity SIMM in either socket Why would I need to add memory to the Elite XL 20ppm You can print virtually any 600 dpi pages with 16 MB of RAM and virtually any 1200 dpi pages with 32 MB if your model of the Elite XL 20ppm supports this resolution You can use up RAM by setting the printer to ...

Страница 176: ...f the printer see step 6 following Installing the RAM into the Elite XL 20ppm 1 Switch off the printer Do not unplug the power cord from the AC outlet 2 Unplug the interface cables from the back of the printer 3 If necessary move the printer so that you have clear access to its left side 4 You need to remove the side cover Loosen the two knurled screws secur ing the left cover assembly Front edge ...

Страница 177: ...channel AAUI 10B ASE T PARALLE L SCSI LOCALTA LK RS 422 6 IMPORTANT Attach a grounding wrist strap to the perforated metal chassis or touch the chassis regularly to dissipate static electricity from your body 7 The ROM and RAM cards are at the right of the controller board AAUI 10B ASE T PARALLE L SCSI LOCALTA LK RS 422 ROM Card RAM SIMM RAM SIMM ...

Страница 178: ...C 4 ROM Card RAM SIMM 8 Install the RAM SIMM a The RAM SIMM has a notch on it Position the SIMM so that the notch is toward the top ...

Страница 179: ... is angled toward your left Gently press the SIMM down into the socket c Pivot the SIMM so that it moves upright The retaining clips will snap into place If the retaining clips will not snap into place you have not inserted the SIMM correctly Remove RAM SIMM Notch Install RAM SIMM Notch ...

Страница 180: ...ler board while the printer is switched on Turn on the printer and wait to see if the control panel shows the ready message If it does turn the printer off and go to the next step If the ready message does not appear turn off the printer Gently try to rock the ROM card and SIMMs If they are inserted correctly they should not move Carry out step 10 again If the ready message still does not appear a...

Страница 181: ...rs on the control panel the physical installation was successful You now have to confirm the installation and update the printer driver on all computers that use this printer Confirming the installation These steps confirm that printer recognizes the additional memory 1 Switch on the printer 2 Press the On Line button on the control panel you will see the message Off Line in the display panel 3 Pr...

Страница 182: ...ain Click the OK button to return to the Chooser and then close the Chooser 7 Repeat steps 1 6 on every Macintosh that will use the printer Updating Windows drivers all versions After you have installed extra memory you must update the Windows printer driver on every Windows computer that will use the printer You do this in two stages Find out the printer s new virtual memory amount Enter this amo...

Страница 183: ... Control Panel icon 2 Double click on the Printers icon 3 Click on the Setup button 4 Click on the Advanced button 5 Enter the suggested virtual memory value into the Virtual Memory KB box 6 Click the OK button until you ve returned to Program Manager 7 Repeat steps 1 6 on every Windows 3 1 computer that will use the printer Updating the printer s virtual memory in Windows 95 1 Choose Settings fro...

Страница 184: ...very Windows NT 3 51 computer that will use the printer Updating the printer s virtual memory in Windows NT 4 0 1 Choose Settings from the Start menu and choose Printers from the submenu 2 You will see the Printers window use the right mouse button to click on the Elite XL 20ppm icon 3 You will see a menu choose Properties from this list 4 You will see the Properties tabbed dialog box click on the...

Страница 185: ...se you can select the 500 sheet paper tray and the envelope tray from your computer you will need to change the printer driver software also See the section Updating your computer s software You may want to make the 500 sheet paper tray your default paper tray This is covered in the section Setting default paper trays through the control panel of this appendix Installing the 500 sheet feeder and p...

Страница 186: ... up while the other puts the sheet feeder into place 5 Lower the printer onto the sheet feeder If you align the front right corner of each part you will find that the printer will locate on the three posts on the sheet feeder 6 Locate the two screw holes on the top of the sheet feeder that correspond with the two holes on the laser printer 7 Connect the sheet feeder to the printer by inserting the...

Страница 187: ...D 3 On Line Comm Paper Servic e ...

Страница 188: ...ff the printer and disconnect the power and interface cables 2 Unpack the envelope cassette and remove all packing materials and packing tape 3 Locate and remove the two white plastic shipping pieces on both sides of the envelope cassette 4 Remove the 500 sheet cassette and insert the envelope cassette ...

Страница 189: ...Slide the envelope cassette out of the 500 sheet feeder 2 Remove the plastic cover 3 Lift the back of the envelope cassette and move the envelope length to its maximum setting Make sure the tab fits into one of the marked slots 4 Pinch the colored tab located on the side of the envelope cassette and move the envelope width to its maximum setting 5 Insert the envelopes into the cassette with the fl...

Страница 190: ... cassette into the 500 sheet feeder Setting default paper trays through the control panel You may want to make the 500 sheet paper tray your default paper tray This means that it will appear as the default choice in application s Print dialog boxes You can make the 500 sheet tray the default by using the printer s control panel Briefly you take the printer offline choose the Paper Handling menu an...

Страница 191: ...rd and optional paper sources even if you have not installed those paper sources If you choose a paper source that is not installed the printer uses the main paper tray There is no need to configure your software as the printer will now use the correct paper source when you select it Windows 95 and NT 4 0 Windows 95 and NT 4 0 have fairly similar ways of changing the options for your printer From ...

Страница 192: ... examples after the ampersand is a letter l a lower case letter L Printer command EC LF FF CR ECE EC l X EC l0X EC l H EC l A EC l O EC a L EC a M EC l E EC l F Function Escape character Line feed Form feed Carriage return Resets printer Number of copies Ejects page Selects paper source Selects a paper size Select orientation Sets left margin Sets right margin Sets top margin Sets page length refe...

Страница 193: ...umns of information See the following page for a description of the information in each column Courier 10 Esc 8U Esc s0p10h12v0s0b3T Resident Fonts Bitmapped 2 Num Font Name ABCDE fgh ij 123 ÀÂÈÊËYy0ÇçNn oÜßÁDÒ ABCDE fgh ij 123 ÀÂÈÊËYy0ÇçNn oÜßÁDÒ 0 3 0 0 12 12 10 10 Roman 8 Roman 8 Weight Print Sample Style Points Pitch Symbol Set Courier 10 Bold Esc 8U Esc s0p10h12v0s3b3T 1 ID 205 204 9 2 1 3 4 ...

Страница 194: ...of special characters that will be available with the default font 4 Pitch The number of characters per inch 5 Points The vertical height of a character 6 Style Indicates the appearance and posture of the typeface such as italic upright or condensed 7 Weight Indicates the density of a typeface such as medium bold light or black 8 Print Sample Shows a sample of how the font will print 9 Font ID The...

Страница 195: ...RTS 4 CTS 5 DSR 6 SIG GND 7 DCD 8 DTR 20 PIN SHELL 1 2 3 4 5 6 7 8 HSKO HSKI TXDB SIG GND RXDB TXDB NC RXDB SIGNAL DIRECTION PRINTER P2 MINI DIN 8 BRAIDED SHIELD NC NC NC Uni directional Parallel PIN SIGNAL DESCRIPTION DIRECTION 1 STROBE Data Strobe In to Printer 2 D1 Data Bit 1 In 3 D2 Data Bit 2 In 4 D3 Data Bit 3 In 5 D4 Data Bit 4 In 6 D5 Data Bit 5 In 7 D6 Data Bit 6 In 8 D7 Data Bit 7 In 9 D...

Страница 196: ...N Not Used Bi directional Parallel nibble mode PIN SIGNAL DESCRIPTION DIRECTION 1 STROBE Data Strobe In to Printer 2 D1 Data Bit 1 In 3 D2 Data Bit 2 In 4 D3 Data Bit 3 In 5 D4 Data Bit 4 In 6 D5 Data Bit 5 In 7 D6 Data Bit 6 In 8 D7 Data Bit 7 In 9 D8 Data Bit 8 In 10 ACK Acknowledge Out from Printer 11 BUSY Busy Out 12 PERROR Paper Empty Out 13 SELECT Select Out Out 14 AUTOFD Autofeed In 15 NC N...

Страница 197: ...GND Signal Ground 31 INIT Initialize In 32 FAULT Printer Fault Out 33 NC Not Used 34 NC Not Used 35 NC Not Used 36 SELECTIN Select In In Ethernet UTP PIN SIGNAL DESCRIPTION DIRECTION 1 TX Transmit Out 2 TX Transmit Out 3 RX Receive In 4 NC 5 NC 6 RX Receive In 7 NC 8 NC ...

Страница 198: ...lk PIN SIGNAL DESCRIPTION DIRECTION 1 HSKO Handshake Out Out 2 HSKI Handshake In In 3 TXD Transmit Data Out 4 SIG GND Signal Ground 5 RXD Receive Data In 6 TXD Transmit Data Out 7 NC Not Used 8 RXD Receive Data In ...

Страница 199: ...bly caused by your printer If your printer does cause interference to radio or television reception you can try to correct the interference by using one or more of the following measures Turn the television or radio antenna until the interference stops Move the printer to one side or the other of the television or radio Move the printer farther away from the television or radio Plug the printer in...

Страница 200: ...nal paper trays are available for use with the Elite XL 20ppm Universal paper tray Capacity 500 sheets Replacement for the standard tray shipped with the Elite XL 20ppm You may find it convenient to have separate paper trays for each kind of stationery you use Envelope tray Commercial 10 Monarch DL C5 Optional tray with a capacity of 30 stan dard weight envelopes Requires the 500 sheet feeder Elit...

Страница 201: ...oneNET Connector Kit AC13270 HDI 30 to SCSI cable AC13369 SCSI terminator AC10060 Uni directional Parallel Cable AC15282 Repack kit Shipping box and foam 103 16590 Elite XL 20ppm CD ROM with software and electronic documentation 101 16451 Quick Installation guide 030 16449 ...

Страница 202: ...les truer halftone reproduction by counteracting the effects of dot gain and by adjusting the print engine s gray level response to a 1 to 1 correspondence all ports active Technology that allows you to connect several computers and or networks to one printer Each port is able to accept print jobs without affecting the others application program A program such as Microsoft Word or PageMaker used t...

Страница 203: ... devices such as printers and file servers client server A form of networking used in larger installations One or more com puters are dedicated as servers and handle all the network traffic from the other computers known as clients Printers are usually installed anywhere on the network and are controlled by the server s See also peer to peer clone A functionally equivalent piece of hardware or sof...

Страница 204: ... of dots for a given output device Higher dots per inch usually give better image quality download To send a font to a printer s built in memory RAM or hard disk drop down list A section of a dialog box that contains one entry but has a down ward pointing arrow at the right Clicking on the arrow reveals a list of alternative choices engine The entire printer apart from the electronics EtherNet A c...

Страница 205: ...nt with jagged rather than smooth edges This usually happens if you attempt to print a resized bitmapped image or font or if you have screen fonts but not printer fonts on the Macintosh lpi lines per inch A measure of the frequency of a halftone screen usually between 53 and 200 Lpi refers to the lines of halftone spots that make up the screen Higher lpi usually means a better quality image LocalT...

Страница 206: ... is received after it has been printed Usually on the top of the printer pages per minute ppm The maximum number of pages that the printer s paper transport is designed to pass through in one minute If your pages are largely text your printer will produce printed pages close to the rated ppm if you have more complex graphics images pages will appear more slowly paper jam What happens when paper do...

Страница 207: ...ng print server A computer on a network that takes print jobs from other computers and sends them to the printer This means that other computers on the network can return to processing almost immediately while the print server communicates with the printer See also NEST printer description files Files that allow certain applications to use printer specific features printer driver The software that...

Страница 208: ...t accessible by the user RS 422 An 8 pin hardware interface that allows the transfer of data in an asynchro nous serial format It has five user defined parameters baud rate data bits stop bits parity and flow control Your GCC printer s RS 422 interface is shared with the LocalTalk interface screen fonts Fonts displayed on the Macintosh screen they are represented on paper with printer fonts Screen...

Страница 209: ...sed to start and run the Macintosh terminator A small device connected at the ends of certain network and SCSI cabling If you do not use a terminator where needed the network or SCSI chain will operate erratically or may not operate at all toner A special plastic powder in the toner cartridge that fuses to the paper to create an image toner cartridge A plastic box containing toner the cartridge is...

Страница 210: ...ckup purposes only PROHIBITED USES THE LICENSE OF THE SOFTWARE AND THE DOCUMENTATION GRANTED TO YOU IS LIMITED AND YOU MAY NOT 1 Make copies of any of the Documentation or make copies of the Software other than as expressly set forth above 2 Alter modify or adapt the Software or the Documentation including translating decompiling disassembling creating derivative works or merging the Software with...

Страница 211: ... SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE GENERAL This License Agreement is governed by the laws of the Commonwealth of Massachusetts This License Agreement constitutes the entire agreement between GCC and you concerning the Software and the Documentation and supersedes all prior communications agreements and understandings written or oral between GCC...

Страница 212: ...ITH RESPECT TO THE PRODUCT EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE UNDER NO CIRCUMSTANCES SHALL GCC S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT OR THE USE OF OR THE INABILITY TO USE THE PRODUCT IN CONTRACT IN TORT INCLUDING NEGLIGENCE OR OTHERWISE EXCEED THE PURCHASE PRICE OF THE PRODUCT AND IN N...

Страница 213: ...nologies dealer CLASS 1 LASER PRODUCT LASER SAFETY This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the printer does not emit hazardous radiation Since radiation emitted inside the printer is completely confined within pr...

Страница 214: ...Standard FCC Part 15 Class B EN55022 Class B Report Number 62608 e1 Date s of Test March 25 1998 Test Personnel Michael C Boucher EMI Section Manager Robert D Goyette Compliance Engineer Standard EN 50082 1 1992 Report Number 62608 c1 Date s of Test March 30 April 9 1998 Test Personnel Christopher P Burch Senior Compliance Engineer Steven M Burgess Compliance Engineer Standard EN 60950 1992 Report...

Страница 215: ...EC 801 2 1991 Electrostatic Discharge IEC 801 3 1984 Radiated RF Immunity IEC 801 4 1988 Electrical Fast Transient Burst Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and EMC Directive 89 336 EEC and carries the CE marking accordingly GCC Technologies United States 209 Burlington Road Bedford MA 01730 9143 U S A Tel 781 275 580...

Страница 216: ...Sales at 800 422 7777 U S and Canada only or visit GCC s web store http www gccdirect com Outside the U S and Canada call your local GCC dealer Toner cartridge single AC16379 500 sheet paper feeder with cassette AC16377 500 sheet universal paper cassette AC16373 Envelope cassette AC16375 8 megabyte memory expansion kit AC16453 16 megabyte memory expansion kit AC16455 32 megabyte memory expansion k...

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