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Appendix A
•
Vission 20/20 Troubleshooting Guide
Vission 20/20 • Operation and Service Manual • Emerson • 35391SC 2.7
Problem
Solution
I/O COMM Trip
Check that the digital and analog boards are
selected on Page 6 of the Configuration screen.
Check that the dipswitches are correctly closed on
the board. Open and close them to make sure they
are making contact.
Check that cables are snug on the boards
Check the “Event List” to see which board is coming
up as non-responsive, and replace it
I can’t login with the ADMIN
username
Use the Vilter
TM
App to create a new temporary
password. You will need the serial number and date
from the “Version” screen (inside the Help screen).
The user name for the temporary password is Vilter
An option within configuration
cannot be selected
Check Configuration page 6 to see if the board that
this option belongs to is selected. Also, make sure
that the board is actually installed.
Corrupted program
Write down your settings, or make sure you have
created a .csv file with them. Go to “Data Backup”
and choose “Migrate/Reset”. After the factory reset
you can re-enter/load your settings.
The control method being used
is not working.
Go to Configuration page 1 and make sure the
correct method is selected in the “Active Remote
Control” box
The date goes back to 1/1/2002
when the panel reboots
The 5V DC battery on the processor is not
connecting properly to the socket handle. Remove
the battery and pull out the handle in the socket so
the battery fits snugly .
The compressor doesn’t start,
even if the pressure is above
the setpoint
There’s an active trip. Read the screen
Setpoint 2 is active, and setpoint 1 is not.
The slides’ position is above 5%. Check the actuator
to make sure there isn’t an active alarm on it
Capacity or volume on-screen
values are above 100 % or
below 0 %
The slides moved beyond the software limits.
Recalibrate the slides
Table A. Vission 20/20 Troubleshooting Guide (3 of 3)
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