8-1
8
Softw
are T
roub
leshooting
Software Troubleshooting
This chapter describes how to solve software problems with the machine. For instructions on
clearing paper jams, and for solutions to other hardware problems, see the Maintenance Guide.
Where to Look for Solutions to Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Error Messages Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Self-diagnostic Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Error Codes Without Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Service Call Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Contacting Your Service Representative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
C H A P T E R
8