Error Messages Table
8-9
8
Softw
are T
roub
leshooting
#802
- Incorrect e-mail or I-fax SMTP
server or DNS server name setting
in Additional Functions.
- Connection to DNS server failed.
- Check SMTP server name setting in
Additional Functions.
- Check that DNS server is operating
properly.
#804
- Unable to match specified directory
name when sending to database or
file server.
- Incorrect folder ID name.
- No authority to access folder.
- Change folder ID in recipient
address.
- Make server side settings to enable
access to folder.
#805
- Insufficient hard disk space on
database server side.
- Delete documents in server.
#806
- During sending to a file server, an
error occurred in the specified user
name or password.
- Change the recipient user name or
password.
#808
- Server side error occurred during
communication with file server.
- Reset server or take other mea-
sures as necessary.
#809
- During sending to a file server, a file
of the same name exists and can-
not be overwritten.
- Change file server settings to
enable overwriting.
#810
- A POP server connection error
occurred when receiving an I-fax.
- The POP server returned an error
during connection to the POP
server.
- A timeout error occurred on the
server side during connection to the
POP server.
- Check the POP server name setting
in Additional Functions.
- Confirm that the POP server is
operating.
- Check the network status.
#812
- During I-fax receiving, a password
error occurred during user verifica-
tion with the POP server.
- Check the password setting for the
POP account in Additional Func-
tions.
#813
- During I-fax receiving, a user
account error occurred during user
verification with the POP server.
- Check the POP account settings in
Additional Functions.
#814
- During I-fax receiving, the POP
server does not support the UIDL
command.
- Change the POP server.
#815
- Attempted to log on to a file server
where user is already logged in.
Only one login per device is permit-
ted at a time.
- Wait a moment and send again,
change destination NetWare server,
or stop PServer.
Error Code
Cause
Solution