Error Code
Description
Recommended
Solution
10023
The
connection
to the sensor was lost
while receiving data.
• Verify the sensor is energized
• Verify the sensor
communication
cable is connected
• Verify all inline network equipment is energized, properly
configured
and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall
settings
support
connection
to the sensor
10024
The
connection
to the sensor was lost
while receiving data.
• Verify the sensor is energized
• Verify the sensor
communication
cable is connected
• Verify all inline network equipment is energized, properly
configured
and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall
settings
support
connection
to the sensor
10025
The
connection
to the sensor was lost
while receiving data.
• Verify the sensor is energized
• Verify the sensor
communication
cable is connected
• Verify all inline network equipment is energized, properly
configured
and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall
settings
support
connection
to the sensor
10026
The
connection
to the sensor was lost
while receiving data.
• Verify the sensor is energized
• Verify the sensor
communication
cable is connected
• Verify all inline network equipment is energized, properly
configured
and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall
settings
support
connection
to the sensor
10027
The
connection
to the sensor was lost.
• Verify the sensor is energized
• Verify the sensor
communication
cable is connected
• Verify all inline network equipment is energized, properly
configured
and connected
• Verify all required network equipment cables are connected
• Verify the network adaptor is properly
configured
• Verify the sensor IP address is valid
• Verify there are no other devices using the same IP address
• Verify the sensor subnet is valid
• Verify the sensor can be successfully pinged
• Verify the network
firewall
settings
support
connection
to the sensor
10040
The device at the
specified
IP address
indicated it is already connected to
another
application.
This can happen
when another Vision Manager is
already connected to the sensor.
• Disconnect the other
application
and try again
• Verify there are no other devices using the same IP address
VE Series Smart Camera
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215