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Yealink VC110, Administrator'S Manual

The Yealink VC110 is an advanced video conferencing system that offers seamless communication and collaboration. To get the most out of this powerful device, you can easily download the user manual for free from our website, ensuring a smooth user experience and optimal utilization of its features.

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Endpoint Maintenance

 

223 

This chapter provides basic endpoint maintenance, including upgrading firmware, 
managing configurations, resetting endpoints and how to monitor network via SNMP. 
Topics include: 

 

Upgrading Firmware   

 

Importing/Exporting Configuration 

 

Resetting to Factory 

 

SNMP 

The newly released firmware version may add new features. Because of this, Yealink 
recommends you to update the latest firmware. You can upgrade the endpoint 
firmware via web user interface. The firmware name of the VC110 video conferencing 
endpoint is: 50.x.x.x.rom (x is the actual firmware version). You can download the latest 
firmware version from the Yealink website. 

To upgrade firmware via web user interface: 

1.

 

Click on Setting->Upgrade. 

2.

 

Click Browse to locate the firmware from your local endpoint. 

 

3.

 

Click Upgrade to upgrade the firmware. 

The browser pops up the dialog box ―Firmware of the video conference endpoint 
will be updated. It will take 5 minutes to complete. Please don't power off!‖. 

 

 

Summary of Contents for VC110

Page 1: ......

Page 2: ...UT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR USE OF PRODUCTS YEALINK XIAMEN NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS GUIDE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNE...

Page 3: ... interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the rec...

Page 4: ...iv ...

Page 5: ...ettings which could affect the endpoint s performance in the network Therefore an understanding of IP networking and a prior knowledge of VoIP telephony concepts are necessary This guide covers the VC110 video conferencing endpoint In addition to the administrator guide the following related documents are available Quick Start Guide which describes how to assemble the endpoint and configure basic ...

Page 6: ...dpoint Chapter 4 Configuring Call Preferences describes how to configure call preferences on the endpoint Chapter 5 Configuring Endpoint Settings describes how to configure basic audio and video features on the endpoint Chapter 6 Endpoint Management describes how to manage endpoint contacts and call history Chapter 7 Configuring Security Features describes how to configure security features on the...

Page 7: ...Properties on page 56 Call Protocol on page 128 Dual Stream Protocol on page 167 Far end Camera Control on page 175 Search Source List in Dialing on page 198 The following section is new for this edition Default Layout of Single Screen on page 140 Major updates have occurred to the following sections Codecs on page 124 Configuring Camera Settings on page 171 Camera Control Protocol on page 176 ...

Page 8: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint viii ...

Page 9: ... Contents 3 VC110 All in one Package 4 VCM60 Package 5 VCP40 Package 6 VCP41 Package 7 VCM30 Package 8 Endpoint Component Instructions 8 VC110 All in one Unit 8 Cable Hub 12 VCM60 Video Conferencing Wireless Microphone 12 Video Conferencing Phone 22 CPE80 Expansion Microphone 27 VCM30 Video Conferencing Microphone Array 28 VCR10 Remote Control 31 Icon Instructions 33 Icons on Display Device 33 Ico...

Page 10: ...e Network 55 Configuring LAN Properties 56 DHCP 56 Configuring Network Settings Manually 61 IPv6 Support 65 Configuring Network Speed and Duplex Mode 69 VLAN 71 LLDP 72 Manual Configuration for VLAN 75 DHCP VLAN 77 802 1X Authentication 78 H 323 Tunneling 83 Configuring the Endpoint for Use with a Firewall or NAT 87 Reserved Ports 87 Network Address Translation 90 H 460 Firewall Traversal 101 Inte...

Page 11: ... Language 145 Date Time 146 Automatic Sleep Time 152 Hide IP Address 153 Relog Offtime 154 Key Tone 155 Hiding Icons in a Call 156 Audio Settings 160 Audio Output Device 160 Audio Input Device 162 Adjusting MTU of Video Packets 165 Dual Stream Protocol 167 Mix Sending 170 Configuring Camera Settings 171 Far end Camera Control 175 Camera Control Protocol 176 Output Resolution 179 Video Recording 18...

Page 12: ...point Maintenance 223 Upgrading Firmware 223 Importing Exporting Configuration 224 Resetting to Factory 224 SNMP 226 Troubleshooting 231 Troubleshooting Methods 231 Viewing Log Files 231 Capturing Packets 234 Getting Information from Status Indicators 237 Analyzing Configuration Files 237 Viewing Call Statistics 238 Using Diagnostic Methods 238 Troubleshooting Solutions 240 General Issues 241 Came...

Page 13: ...mmunications and multimedia sessions over IP networks The H 323 and Session Initiation Protocol SIP are two popular VoIP protocols that are found in widespread implementation H 323 H 323 is a recommendation from the ITU Telecommunication Standardization Sector ITU T that defines the protocols to provide audio visual communication sessions on any packet network The H 323 standard addresses call sig...

Page 14: ...boundaries Session management provides the ability to control the attributes of an end to end call Video conferencing endpoints are in the overall network topology which are designed to interoperate with other compatible equipment including application servers media servers Internet working gateways and other endpoints In order to operate endpoints in your network successfully the endpoints must m...

Page 15: ...tion Full HD 1080P at 30fps 1920x1080 from 1Mbps 720P 1280x720 from 512Kbps W448P 768 x 448 WQVGA 400 x 240 4CIF 704 576 CIF 352 x 288 The VC110 video conferencing endpoint can work with the VCM60 video conferencing wireless microphone VCP40 video conferencing phone VCP41 video conferencing phone or VCM30 video conferencing microphone array You can purchase any combination according to your needs ...

Page 16: ... Yealink VC110 Video Conferencing Endpoint 4 VC110 All in one Unit Cable Hub L Bracket for installing the VC110 one in one unit Mounting Accessories for installing the VC110 one in one unit VCR10 Remote Control AAA Batteries 2 ...

Page 17: ...VC110 Video Conferencing Endpoint Introduction 5 Power Adapter Cables Velcro 2 Cable Ties 5 VC110 Quick Start Guide VCM60 Video Conferencing Wireless Microphone Power Adapter ...

Page 18: ...net Cable 7 5m Locate the Audio In port of the cable hub and connect it to the Audio Out port of the VCP40 video conferencing phone with the 7 5m Ethernet cable VCP40 video conferencing phone can work as an audio device for the VC110 endpoint You can also place calls answer calls or view directory and history on the VCP40 video conferencing phone ...

Page 19: ... PC Mobile device to the VCP41 Locate the Audio In port on the cable hub and connect it to the Audio Out port of the VCP41 video conferencing phone with the 7 5m Ethernet cable VCP41 Video conferencing phone can work as an audio device for the VC110 endpoint You can also place calls answer calls or view directory and history on the VCP41 video conferencing phone ...

Page 20: ...ormation refer to Audio Input Device on page162 Note Before installing and using the VC110 video conferencing endpoint you need to be familiar with the following endpoint components including VC110 All in one Unit Cable Hub VCM60 Video Conferencing Wireless Microphone Video Conferencing Phone CPE80 Expansion Microphone VCM30 Video Conferencing Microphone Array VCR10 Remote Control The VC110 all in...

Page 21: ...used for protecting the lens which shall not receive dust pollution and all possible brush collision The front of VC110 all in one unit The HD camera supports 2xdigital zoom white balance and automatic gain You can place the VC110 all in one unit on the table or mount it on a wall The LED indicator in front of the camera indicates different statuses of the endpoint For more information refer to LE...

Page 22: ...rive to one of the two USB ports for storing screenshots and recording videos Inserts a dongle to one of the two USB ports for connecting the VCM60 video conferencing wireless microphone Note The wireless microphone dongle and USB flash drive can work at the same time If two USB flash drives are connected only the latter one can be identified When the endpoint is powered on avoid physically turnin...

Page 23: ...it Port Name Description Reset Key Resets the endpoint to factory defaults DVI Port Connects to the cable hub Display1 Connects to a display device for displaying video images When connecting to only one display device Display1 port on the VC110 all in one unit is the only available port Display 2 Connects to secondary display device for displaying video images Line In Connects to an audio input d...

Page 24: ...microphone array PC Connects to a PC for sharing documents or videos during a call The back of cable hub Port Name Description DVI Port Connects to the VC110 all in one unit The VCM60 is a video conferencing wireless microphone which can work as the audio input device for VC110 video conferencing endpoint It supports 360 degree audio pickup at a radius of up to 2 meters There are a mute button and...

Page 25: ...on page 36 Activates the VCM60 to search the dongle when it is in the offline standby mode For more information refer to Standby Mode on page 36 Enters registration mode For more information refer to Registering and Unregistering the VCM60 on page 18 Charging Interface Connects the VCM60 to a power adapter or a computer s USB port using a USB cable to charge the VCM60 Switch Turns on or off the VC...

Page 26: ...0 After the VCM60 starts it registers with the paired dongle automatically You can turn off this switch if the VCM60 is not in use for a long period of time To ensure good voice quality VCM60 video conferencing wireless microphone can be connected to the VC110 video conferencing endpoint to work as the audio input device To connect the VCM60 to the VC110 video conferencing endpoint do the followin...

Page 27: ...on the status bar 2 Turn on the VCM60 The VCM60 registers with the dongle automatically If successful the unregistered icon will change to registered Current capacity appears on the right side of the icon When the standby time is less than 1 hour please charge the VCM60 For more information refer to Charging the VCM60 on page 20 ...

Page 28: ...dby mode and the mute indicator LED changes to green and is in breathing state Offline standby If VC110 video conferencing endpoint encounters poor signal wireless interference or is powered off the VCM60 may lose connection with the dongle In this case the VCM60 will search the dongle again and the mute indicator LED fast flashes green If dongle cannot be searched in 2 minutes the VCM60 will ente...

Page 29: ...ing a call 1 Tap again to un mute the call The mute indicator LED illuminates solid red And the mute icon appears on the local video image To un mute the VCM60 during a call 1 Tap again to un mute the call The mute indicator LED illuminates solid green And the mute icon disappears from the local video image When the dongle is connected to the USB port of the VC110 one in one unit you can view VCM6...

Page 30: ... and dongle are automatically paired at the factory But In following cases you may need to deregister or register the VCM60 video conferencing wireless microphone manually The device is broken new VCM60 or new dongle need to be re paired VCM60 and dongle need to be paired during the production You can only register and unregister the VCM60 via web user interface The web user interface will display...

Page 31: ...isted 3 Click Confirm to deregister the video conferencing wireless microphone The paired information will be cleared The VCM60 video conferencing wireless microphone will enter offline standby mode and the mute indicator LED slowly flashes orange To register the VCM60 via web user interface 1 Click on Setting Wireless Micpod 2 Click Search Mic ...

Page 32: ...LED flashes orange The VCM60 video conferencing wireless microphone and the dongle will be paired automatically If this fails the VCM60 will exit registration mode in 2 minutes When the standby time of the VCM60 is less than 1 hour the battery indicator LED flashes red the icon appears on the status bar and the display device prompts The battery of wireless micpod is too low please charge it in ti...

Page 33: ... During charging the battery LED indicator will flash green And it will illuminate solid green when the battery capacity reaches 100 For reference the Frequency Channels of VCM60 used in each Region are tabulated below Freq MHz RF Carrier Index DECT tester Numbering EU Taiwan US LA Korea Brazil Japan 1881 792 9 9 1883 520 8 8 1885 248 7 7 1886 976 6 6 1888 704 5 5 1890 432 4 4 1892 160 3 3 1893 88...

Page 34: ...Japan 1899 072 2 F3 1900 800 1 F4 1902 528 0 F5 1904 256 1905 984 1907 712 1909 440 1911 168 4 1912 896 9 3 1914 624 8 2 1916 352 7 1 1918 080 6 0 1919 808 5 1921 536 4 4 1923 264 3 3 1924 992 2 2 1926 720 1 1 1928 448 0 0 1787 616 8 1789 344 7 1791 072 6 The VCP40 video conferencing phone supports 360 degree audio pickup to achieve ultra HD voice ...

Page 35: ...the VC110 You can also place calls answer calls or view directory and history on the VCP40 video conferencing phone System component instructions of the VCP40 video conferencing phone are Item Description LCD Screen Shows information about calls messages soft keys time date and other relevant data Call information call duration Icons for example ...

Page 36: ...iates a call or answers a call Presentation Key Enables or disables presentation Mute Key Toggles the mute feature Volume Key Adjusts the volume of the speakerphone and ringer Microphone Picks up voice LED Indicators Indicate phone and call statuses Speakerphone Provides ringer and hands free speakerphone audio output MIC Port Connects a CPE80 expansion microphone to one of two MIC ports Security ...

Page 37: ...ou to connect an optional PC or Mobile Device to your phone so that VCP41 can work as the audio input output device of your PC or mobile device Item Description PC Mobile Port Allows you to connect an optional PC or Mobile Device to your phone so that you can listen to the PC or mobile audio using your VCP41 video conferencing phone You can connect a PC or mobile device to the VCP41 when your VC11...

Page 38: ...e video conferencing phone As a result VCP41 will work as the audio input output device of your PC or mobile device For example when the PC or mobile device is playing a video or music you can listen to the audio on your VCP41 If your PC or mobile device receives an incoming call you can use VCP41 to listen and speak When your PC or mobile device is during a call you can adjust the output volume o...

Page 39: ...expand the audio range Video conferencing phone has two MIC ports Up to two expansion microphones can be connected to a video conferencing phone CPE80 is a directional microphone Its coverage range is a 120 degree Always ensure that the speaker faces the expansion microphone Item Description Mute Indicator LED Toggles and indicates mute feature Microphone Transmits sound to other phones MIC Connec...

Page 40: ...e mute button during a call Name Description Built in Microphones Support 360 degree audio pickup at a radius of up to 3 meters Mute Button Mutes or unmutes the VCM30 For more information on the mute indicator LED refer to LED Instructions on page 36 Audio Out Port Connects to the Audio In port of cable hub using the 7 5m Ethernet cable labeled Audio In Provides the power supply for the VCM30 The ...

Page 41: ...the VCM30 To mute the VCM30 during a call 1 Tap to mute the call The mute indicator LED illuminates solid red And the mute icon appears on the local video image To un mute the VCM30 during a call 1 Tap again to un mute the call The mute indicator LED illuminates solid green And the mute icon disappears from the local video image When the VCM30 is connected to the Audio In port of cable hub you can...

Page 42: ...r s Guide for Yealink VC110 Video Conferencing Endpoint 30 To view the VCM30 information via web user interface 1 Click Status To view the VCM30 information via the remote control 1 Select Menu Status Wired Micpod ...

Page 43: ...sleep or wakes the endpoint up Red Shortcut Key Located at the bottom left of the screen Label automatically identifies context sensitive features In the idle screen this is used to enter the main menu screen and corresponds to the Menu soft key Yellow Shortcut Key Located at the bottom center of the screen Label automatically identifies context sensitive features In the idle screen this is used t...

Page 44: ...cations Behaves as page up in a multiple page list OK Key Confirms actions or answers incoming calls Navigation Key In the menu screen press or to change menus press or to select items In the idle screen pan and tilt the camera to adjust the viewing angle Mute Key Toggles the mute feature Home Key Returns to the idle screen when in the menu screen Enters the pre dialing screen during a call Video ...

Page 45: ...aptures the image from the camera Icons appearing on the display device are described in the following table Icon Description flashing Network is disconnected Network is available Packet loss SIP account is registered H 323 account is registered Lowercase letters input mode of the on screen keyboard Uppercase letters input mode of the on screen keyboard Characters input mode of the on screen keybo...

Page 46: ...eo Dialed calls Received calls Missed calls PC Mobile mode when a PC or mobile device is connected to the VCP41 Dongle is connected while the VCM60 is unregistered Dongle is connected and the VCM60 is registered The VCM60 is charging The standby time of VCM60 is less than one hour Dual screen mode Dual video sources when a PC is connected to the PC port on the cable hub A USB flash drive is insert...

Page 47: ...he icon flashes when the SIP account is not registered successfully H 323 account is registered the icon flashes when the H 323 account is not registered successfully Auto answer Do not disturb Call is muted Volume is 0 A USB flash drive is inserted to the port of the VC110 all in one unit Record a video Local contact Conference call Dialed calls Received calls Missed calls PC Mobile mode when a P...

Page 48: ...lacing a call There is an active call on the phone Off The phone is not connected to the cable hub The phone is idle Battery indicator LED on the VCM60 video conferencing wireless microphone LED Status Description Solid green The VCM60 is turned on within the first 5 seconds The battery capacity reaches 100 during charging Flashing red The battery capacity can maintain less than 1 hour Flashing gr...

Page 49: ...d when the VC110 is during a call Off The VCM30 is not connected to the cable hub The VCM30 is idle Three are two ways to customize the configurations of your endpoint Remote Control Web User Interface The following describes how to configure the VC110 video conferencing endpoint via the two methods above Detailed operation steps will be introduced in the feature section You can use the remote con...

Page 50: ...rface of the endpoint 1 Enter the IP address e g 192 168 0 10 in the address bar of a web browser on your computer and then press the Enter key 2 Enter the administrator user name and password 3 Click Login After you log into the web user interface successfully you can click Logout on the top right corner of the web interface to log out Administrator has full permission to access every menu in the...

Page 51: ...e position and focus of the camera Saving the camera preset Capturing the video images Note Although the web user interface is used to initiate the call it is the video conferencing endpoint that is used for the call It is not the PC running the web user interface ...

Page 52: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 40 ...

Page 53: ...Components Installation This section introduces the following Connecting the VC110 video conferencing endpoint Installing the VC110 video conferencing endpoint Installing batteries in the remote control Note Up to two display devices can be connected to the VC110 all in one unit Because the display device is not included in the package you need to purchase it separately if required Ensure that the...

Page 54: ...ct it to the port on the in line power switch hub with the supplied 2m Ethernet cable 4 Optional Locate the Audio In port of the cable hub and do one of the following Connect it to the Audio Out port on the video conferencing phone with the 7 5m Ethernet cable that labeled Audio In and then connect the free end of the expansion microphone cables to MIC ports on the video conferencing phone Connect...

Page 55: ...and power cord The cable hub also can be powered from a PoE compliant switch or hub For more information refer to on Power over Ethernet on page 47 You can fasten all cables with cable ties after all devices are connected You can hang the cable hub on the wall To use this method you need to purchase the screws specification T4 30 separately ...

Page 56: ...wing 1 Lock the VC110 all in one unit to the L bracket 2 Remove the protection of the Velcro 3 Put the L bracket on the top of the TV 4 Make sure the back of the TV is clean and then adjust the bracket to ensure close adhesion to the back of the TV with Velcro b Mounting the VC110 all in one unit on a wall You can also mount the VC110 all in one unit on a wall The recommended height for VC110 all ...

Page 57: ...k the L bracket to the wall with T4 30 screws 5 Connect one end of the DVI cable to the VC110 all in one unit and put the other end of the DVI cable through the L bracket 6 Lock the VC110 all in one unit to the L bracket and then connect the other end of the DVI cable to the cable hub Do the following 1 Open the battery cover on the back of the remote control 2 Insert the batteries with the correc...

Page 58: ...g period of time Battery leakage and corrosion can damage the remote control dispose batteries safely Do not dispose used batteries in domestic waste Dispose batteries at special collection points or return to stores if applies Do not dispose batteries in a fire You have two options for power and network connections Your system administrator will advise you which one to use AC power Optional Power...

Page 59: ... connect the PoE 1 Locate the Internet port on the cable hub and connect it to the port on the in line power switch hub with the Ethernet cable Note Remove power to power off the endpoint if long time no use If in line power is provided you don t need to connect the cable hub to the power adapter Make sure the switch hub is PoE compliant Important Do not remove power from the cable hub while it is...

Page 60: ...ttings can be obtained from the DHCP server during initialization IP Address Subnet Mask Gateway Primary DNS Domain Name Server Secondary DNS You need to configure the network settings of the endpoint manually if any of them are not provided by the DHCP server For more information on configuring network settings manually refer to Configuring Network Settings Manually on page 61 After the initializ...

Page 61: ...plays the site name status icon soft keys time and date If the endpoint has successfully passed through these steps it starts up correctly and is ready for use When you first start up or reset the endpoint the display device will display the setup wizard To configure the setup wizard via the remote control 1 Set the language displayed on the display device The default language is English 2 Press N...

Page 62: ...d time 4 Press Next soft key to continue or press Previous soft key to return to the previous screen 5 Edit the site name The default site name is Yealink VC110 6 Press Next soft key to continue or press Previous soft key to return to the previous screen 7 Change the administrator password ...

Page 63: ...isplay device shows firewall port mapping information 9 Press Next soft key to continue or press Previous soft key to return to Do remember the new administrator password or keep a copy of the password in a safe place If you forget the password you will need to reset the endpoint to the factory settings and then reset the password or use the default password 0000 ...

Page 64: ...information refer to Network Address Translation on page 90 If your VC110 endpoint communicates with other devices through a firewall you must configure your firewall to allow incoming and outgoing traffic to theVC110 endpoint through the reserved ports specified in Reserved Ports on page 87 And the required ports specified in Configuring the Endpoint for Use with a Firewall or NAT on page 87 User...

Page 65: ...ontacts stored in the local directory You can place a test call to the default contact and the test call will be routed to the Yealink demo video conferencing endpoint Yealink demo contacts can help users to test quickly whether the endpoint is normal after installation ...

Page 66: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 54 ...

Page 67: ...g the Endpoint for Use with a Firewall or NAT Intelligent Firewall Traversal Quality of Service VPN Before you begin configuring the network options you must make sure your network is ready for video conferencing The following table lists the network information you need to obtain from the network administrator when preparing your network Type Network Information Type of endpoint DHCP Static IP Ad...

Page 68: ...s DHCP can be initiated by simply connecting the endpoint to the network The endpoint broadcasts DISCOVER messages to request network information carried in DHCP options The DHCP server responds with the specific values in the corresponding options The following table lists the common DHCP options supported by the endpoint Parameter DHCP Option Description Subnet Mask 1 Specifies the client s subn...

Page 69: ...tions refer to http www ietf org rfc rfc2131 txt number 2131 or http www ietf org rfc rfc2132 txt number 2132 To make the endpoint gather network settings via DHCP options you need to contact your network administrator to configure the DHCP server properly DHCP feature parameters on the endpoint are described below Parameter Description Configuration Method DHCP Enables or disables the endpoint to...

Page 70: ...nistrator If you change this parameter the endpoint will reboot to make the change take effect To configure DHCP via web user interface 1 Click on Network LAN Configuration 2 In the IPv4 Config block mark the DHCP radio box 3 Optional Enter the host name of the endpoint in the Host Name field 4 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a...

Page 71: ...fault Off Note If it is set to Off the endpoint will use the IPv4 DNS obtained from DHCP If it is set to On the endpoint will use manually configured static IPv4 DNS It only works if the value of the IPv4 Config is set to DHCP If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface Primary DNS Configures the primary IPv4 DNS server Def...

Page 72: ...the Static DNS block mark the On radio box 4 Enter the desired values in the Primary DNS and Secondary DNS fields 5 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 6 Click Confirm to reboot the phone To configure static DNS when DHCP is used via the remote control 1 Select Menu Advanced default password 0000 LAN Configuration IPv4 2 C...

Page 73: ...domain names for example www example com which can be easily memorized by humans to the numerical IP addresses 192 168 1 15 needed for the purpose of computer services and devices worldwide Network parameters need to be configured manually on the endpoint are described below Parameter Description Configuration Method Mode IPv4 IPv6 Configures the IP address mode Default IPv4 Note If you change thi...

Page 74: ...oint will reboot to make the change take effect Remote Control Web User Interface Static DNS Triggers the static DNS feature to on or off Default Off Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface Primary DNS Configures the primary DNS server assigned to the endpoint Default Blank Note If you change this parameter the end...

Page 75: ...lue from the pull down list of IPv4 IPv6 3 Click Confirm to accept the change A dialog box pops up to prompt that settings will take effect after a reboot 4 Click OK to reboot the phone To configure a static IPv4 address via web user interface 1 Click on Network LAN Configuration 2 In the IPv4 Config block mark the Static IP radio box ...

Page 76: ...assword 0000 LAN Configuration 2 Select IPv4 or IPv4 IPv6 from the IP Mode field 3 Press the Save soft key to accept the change The IP phone reboots automatically to make settings effective after a period of time To configure a static IPv4 address via phone user interface 1 Select Menu Advanced default password 0000 LAN Configuration IPv4 2 Uncheck the DHCP checkbox 3 Enter the desired values in t...

Page 77: ...he phone for an IPv6 network you can set up an IP address for the phone either by using SLAAC ICMPv6 DHCPv6 or by manually entering an IP address Ensure that your network environment supports IPv6 Contact your ISP for more information IPv6 Address Assignment Method Supported IPv6 address assignment methods Manual Assignment An IPv6 address and other configuration parameters e g DNS server for the ...

Page 78: ...c IP Enables or disables the endpoint to use manually configured IPv6 network settings Default Disabled Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface IP Address Configures the IPv6 address assigned to the endpoint Default Blank Note If you change this parameter the endpoint will reboot to make the change take effect Remo...

Page 79: ...lank Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface DNS Secondary Server Secondary DNS Configures the secondary IPv6 DNS server Default Blank Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface To configure IPv6 address assignment method via web user ...

Page 80: ... If you mark the Static IP radio box configure the IPv6 address and other configuration parameters in the corresponding fields Optional If you mark the DHCP radio box you can configure the static DNS address in the corresponding fields 4 Click Confirm to accept the change ...

Page 81: ... user interface 1 Select Menu Advanced default password 0000 LAN Configuration IPv6 2 Check the DHCP checkbox 3 Check the Static DNS checkbox 4 Enter the desired values in the DNS Primary Server and DNS Secondary Server fields respectively 5 Press the Save soft key to accept the change 6 The display device prompts Reboot now 7 Select OK to reboot the endpoint immediately You can configure the netw...

Page 82: ...refers to transmitting voice or data in both directions at the same time this means one endpoint can send data on the line while also receiving data Parameter of network speed feature on the endpoint is described below Parameter Description Configuration Method Network Speed Specifies the network speed and duplex mode for the endpoint to use Default Auto Note If Auto is selected the network speed ...

Page 83: ...can be configured through software instead of physically relocating devices or connections Grouping devices with a common set of requirements regardless of their physical location can greatly simplify network design VLANs can address issues such as scalability security and network management The purpose of VLAN configurations on the endpoint is to insert a tag with VLAN information to the packets ...

Page 84: ...ndustry Association TIA It is an extension to LLDP that operates between endpoint devices and network connectivity devices LLDP MED provides the following capabilities for the endpoint Capabilities Discovery allows LLDP MED endpoint to determine the capabilities that the connected switch supports and has enabled Network Policy provides voice VLAN configuration to notify the endpoint which VLAN to ...

Page 85: ...pabilities of PMD Auto Negotiation is 100BASE TX full duplex mode 100BASE TX half duplex mode 10BASE T full duplex mode 10BASE T half duplex mode TIA Organizationally Specific TLVs Media Capabilities The MED device type of the endpoint and the supported LLDP MED TLV type can be encapsulated in LLDPDU The supported LLDP MED TLV types are LLDP MED Capabilities Network Policy Extended Power via MDI P...

Page 86: ...on Configuration Method LLDP Active Enables or disables LLDP feature on the endpoint Default Enabled Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface Packet Interval 1 3600s Configures the interval in seconds for the endpoint to send LLDP requests Default 60 Note If you change this parameter the endpoint will reboot to make...

Page 87: ...t Interval 1 3600s field 4 Press the Save soft key to accept the change The display device prompts Reboot now 5 Select OK to reboot the endpoint immediately VLAN is disabled on endpoints by default You can configure VLAN manually Before configuring VLAN on the endpoints you need to obtain the VLAN ID from your network administrator Parameters of manual VLAN on the endpoint are described below Para...

Page 88: ...N priority for the Internet WAN port Valid values 0 7 7 is the highest priority 0 is the lowest priority Default 0 Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface To configure VLAN for Internet port via web user interface 1 Click on Network Advanced 2 In the VLAN block select the desired value from the pull down list of In...

Page 89: ...e VLAN Discovery method is set to DHCP the endpoint will examine the DHCP option for a valid VLAN ID The predefined option 132 is used to supply the VLAN ID by default You can customize the DHCP option used to request the VLAN ID Parameters of VLAN feature on the endpoint are described below Parameter Description Configuration Method DHCP VLAN Active Enables or disables the DHCP VLAN discovery fea...

Page 90: ...ange A dialog box pops up to prompt that the settings will take effect after a reboot 5 Click Confirm to reboot the endpoint immediately IEEE 802 1X authentication is an IEEE standard for Port based Network Access Control PNAC part of the IEEE 802 1 group of networking protocols It offers an authentication mechanism for devices to connect to a LAN or WLAN The 802 1X authentication involves three p...

Page 91: ...ameter Description Configuration Method 802 1x Mode Specifies the 802 1x authentication mode Disabled EAP MD5 EAP TLS PEAP MSCHAPv2 EAP TTLS EAP MSCHAPv2 Default Disabled Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface Identity Configures the user name for 802 1x authentication Note If you change this parameter the endpoin...

Page 92: ...EAP TLS Note If you change this parameter the endpoint will reboot to make the change take effect Web User Interface To configure 802 1X via web user interface 1 Click on Network Advanced 2 In the 802 1x block select the desired protocol from the pull down list of Mode 802 1x a If you select EAP MD5 1 Enter the user name for authentication in the Identity field 2 Enter the password for authenticat...

Page 93: ...o locate the desired client certificate pem or cer from your local endpoint 5 Click Upload to upload the certificates c If you select PEAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field click Browse to locate the desired certificate pem crt cer or der from your local endpoint ...

Page 94: ... certificate d If you select EAP TTLS EAP MSCHAPv2 1 Enter the user name for authentication in the Identity field 2 Enter the password for authentication in the MD5 Password field 3 In the CA Certificates field click Browse to locate the desired certificate pem crt cer or der from your local endpoint ...

Page 95: ...ct OK to reboot the endpoint immediately The H 245 protocol is a control protocol that manages the media sessions It is a part of the H 323 protocol suite The H 245 protocol is used primarily to negotiate the master slave relationship between communicating endpoints The H 245 messages can be encapsulated and carried between H 225 controlled endpoints within H 225 messages This way of piggy backing...

Page 96: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 84 If H 323 tunneling feature is disabled the setup processes of an H 323 call are shown below ...

Page 97: ...rocesses of an H 323 call are shown below The parameter of the H 323 tunneling feature on the endpoint is described below Parameter Description Configuration Method H 323 Tunneling Enables or disables the H 323 tunneling on the endpoint Default Disabled Remote Control Web User Interface ...

Page 98: ...ace 1 Click on Account H323 2 Select the desired value from the pull down list of H 323 Tunneling 3 Click Confirm to accept the change To configure H 323 tunneling via the remote control 1 Select Menu Advanced default password 0000 H 323 2 Check the H 323 Tunneling checkbox 3 Press the Save soft key to accept the change ...

Page 99: ...rts Description Port Range Port Type Gatekeeper 1719 UDP H 323 signal port 1720 TCP SIP default transport protocol 5060 UDP SIP when selecting the TCP transport protocol 5060 TCP SIP when selecting the TLS transport protocol 5061 TCP Reserved ports of the endpoint For more information refer to Reserved Ports on page 87 50000 50499 default range TCP UDP Web management port optional 443 TCP By defau...

Page 100: ...ine the range of port number to be entered in the Reserved Port field Endpoint Maximum Connections Required Ports for an H 323 Call Required Ports for a SIP Call VC110 Two way video call and a presentation and an audio call 10 UDP 4 TCP 50000 50009 50000 50003 10 UDP 50000 50009 Parameters for reserved ports on the endpoint are described below Parameter Description Configuration Method UDP Port Sc...

Page 101: ...e Port block configure the TCP port range in the TCP Port Scope field 4 Click Confirm to accept the change A dialog box pops up to prompt that the settings will be implemented after a reboot 5 Click Confirm to reboot the endpoint immediately To configure reserved ports via the remote control 1 Select Menu Advanced default password 0000 NAT Firewall 2 In the Reserved block configure the range of th...

Page 102: ...ines a one to one mapping from one IP subnet to another IP subnet The mapping includes destination IP address translation in one direction and source IP address translation in the reverse direction From the NAT device the original destination address is the virtual host IP address while the mapped to address is the real host IP address If your endpoint is connected to a LAN that uses a NAT you nee...

Page 103: ...T is set to Auto Configures the NAT public address for the endpoint if the static NAT is set to Manual Remote Control Web User Interface Route Traversal Configures the route traversal type Auto NAT works only when making a call to public network or receiving a call from the public network Compulsory NAT works when you are in multi level intranet network to solve the one way audio or video problem ...

Page 104: ... from the pull down list of Static NAT 3 Configure the NAT public address in the NAT Public IP Address field if Manual is selected from the pull down list of Static NAT 4 If multi level intranet network has deployed in your environment and you experience the one way audio or video problem select Compulsory from the pull down list of Route Traversal to solve this problem 5 Click Confirm to accept t...

Page 105: ...l down list of NAT_Traversal 3 Click Confirm to accept the change To configure Static NAT for SIP IP call via web user interface 1 Click on Account SIP IP Call 2 Select StaticNat from the pull down list of NAT_Traversal 3 Click Confirm to accept the change ...

Page 106: ...ommunications The STUN protocol allows entities behind a NAT to first discover the presence of a NAT and the type of NAT for more information on the NAT types refer to NAT Types on page 97 and to obtain the mapped public IP address and port number that the NAT has allocated for the UDP connections to remote parties The protocol requires assistance from a third party network server STUN server usua...

Page 107: ...Interface STUN Port Configures the port of the STUN Simple Traversal of UDP over NATs server Default 3478 Remote Control Web User Interface NAT_Traversal Configures the NAT traversal type You can configure it for the SIP account or SIP IP call separately Disabled STUN StaticNat Default Disabled Note STUN works only if this parameter is set to STUN Web User Interface To configure STUN server via we...

Page 108: ...rencing Endpoint 96 4 Enter the port of the STUN server in the Port field 5 Click Confirm to accept the change To configure STUN for SIP account via web user interface 1 Click on Account SIP Account 2 Select STUN from the pull down list of NAT_Traversal ...

Page 109: ... of the STUN server in the STUN Server field 3 Enter the port of the STUN server in the Port field 4 Press the Save soft key to accept the change To configure STUN server for SIP IP call via the remote control 1 Select Menu Advanced default password 0000 SIP IP Call 2 Select STUN from the pull down list of NAT_Traversal 3 Press the Save soft key to accept the change Full Cone A full cone NAT is on...

Page 110: ...ic NAT is one where all requests from the same internal IP address and port to a specific destination IP address and port are mapped to the same external IP address and port If the same host sends a packet with the same source address and port but to a different destination a different mapping is used Furthermore only the external host that receives a packet can send a UDP packet back to the inter...

Page 111: ... port from which the request came Rport feature depends on support from a SIP server The rport parameter on the endpoint is described below Parameter Description Configuration Method RPort Enables or disables NAT Rport feature You can configure it for the SIP account or SIP IP call separately Default Enabled Web User Interface To configure rport feature for SIP account via web user interface 1 Cli...

Page 112: ... the desired value from the pull down list of RPort 3 Click Confirm to accept the change To configure rport feature for SIP IP call via web user interface 1 Click on Account SIP IP Call 2 Select the desired value from the pull down list of RPort 3 Click Confirm to accept the change ...

Page 113: ...ablish IP connections across firewalls more easily The H 460 18 deals with signaling The H 460 18 solution perpetually hunts in order to open pinholes from the internal network to the external one Without using the H 460 18 solution which permits the gatekeeper to open a connection the external device could not communicate with internal device because the firewall would obstruct its attempt to set...

Page 114: ...he video conferencing endpoint can provide efficiency and continuous communication for both the head office and a branch office In some cases the head office is in the WAN and lacks a VPN network while the branch office is the LAN and no port mapping is configured on its firewall You can enable the intelligent firewall traversal feature so that the head office can share content with branch office ...

Page 115: ...ferent priorities for different packets in the network This allows the transport of traffic with special requirements QoS guarantees are important for applications that require a fixed bit rate and are delay sensitive when the network capacity is insufficient There are four major QoS factors to be considered when configuring a modern QoS implementation bandwidth delay jitter and loss QoS provides ...

Page 116: ...almost the same forwarding behavior as nodes that implement IP precedence based classification and forwarding Expedited Forwarding PHB the key ingredient in DiffServ model for providing a low loss low latency low jitter and assured bandwidth service Assured Forwarding PHB defines a method by which BAs Bandwidth Allocations can be given different forwarding assurances Default PHB specifies that a p...

Page 117: ... change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface Video Priority Specifies the DSCP value for video packets Valid Values 0 63 Default 34 Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface Data Priority Specifies the DSCP value for data packets Valid Values 0 63 De...

Page 118: ...rivate Network is a secured private network connection built on top of public telecommunication infrastructures such as the Internet VPN has become more prevalent due to the benefits of scalability reliability convenience and security VPN provides remote offices or individual users with secure access to their organization s network There are two types of VPN access remote access VPN connecting an ...

Page 119: ...ther before secure VPN tunnel is established After the VPN feature is configured properly on the endpoint the endpoint works as a VPN client and uses the certificates to authenticate the VPN server To use VPN the compressed package of VPN related files should be uploaded to the endpoint in advance The file format of the compressed package must be tar The VPN related files are certificates ca crt a...

Page 120: ...f VPN related files tar to the endpoint Web User Interface To configure VPN via web user interface 1 Click on Network Advanced 2 In the VPN block click Browse to locate the VPN file tar from your local endpoint 3 Click Upload to upload the file to the endpoint 4 Select the desired value from the pull down list of Active 5 Click Confirm to accept the change A dialog box pops up to prompt that the s...

Page 121: ... via the remote control 1 Select Menu Advanced default password 0000 Advanced Network 2 Check the VPN checkbox 3 Press the Save soft key to accept the change The display device prompts Reboot now 4 Select OK to reboot the endpoint immediately ...

Page 122: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 110 ...

Page 123: ...ack Timeout Auto Refuse Timeout Yealink VC110 video conferencing endpoint supports Session Initiation Protocol SIP If your server supports SIP you can use SIP to establish calls To establish calls using SIP you can configure a SIP account for the endpoint SIP account parameters on the endpoint are described below Parameter Description Configuration Method SIP Account Enables or disables the SIP ac...

Page 124: ...ault Blank Remote Control Web User Interface Enable Outbound Proxy Server Enables or disables the endpoint to send requests of the SIP account to the outbound proxy server Default Disabled Remote Control Web User Interface Outbound Proxy Server Configures the IP address or domain name of the outbound proxy server for the SIP account Valid values Integer from 1 to 65535 Default it is configurable o...

Page 125: ...ed with a SIP server that supports TLS Server Expires Configures the registration expiration time in seconds of the SIP server for SIP account Default 3600s Remote Control Web User Interface To configure SIP account via web user interface 1 Click on Account SIP Account 2 Configure the SIP account settings 3 Click Confirm to accept the change After successful registration the display device display...

Page 126: ...P call parameters on the endpoint are described below Parameter Description Configuration Method SIP IP Call Enable Enables or disables the SIP IP Call Default Enabled Note When it is set to Enabled on both sites the VC110 can call the far site by dialing an IP address directly Remote Control Web User Interface Transport Configures the type of transport protocol for the SIP IP call UDP provides be...

Page 127: ...ng endpoints support H 323 protocol If your network uses a gatekeeper you can register an H 323 account for the endpoint and specify its H 323 name and extension This allows others to call the endpoint by entering the H 323 name or extension instead of the IP address H 323 settings parameters on the endpoint are described below Parameter Description Configuration Method H323 Protocol Enables or di...

Page 128: ...tension Specifies the extension that gatekeepers and gateways use to identify this endpoint Default Blank Note Users can place point to point calls using the extension if both endpoints are registered with a gatekeeper Remote Control Web User Interface Gatekeeper ID Configures the gatekeeper ID Note This is set only when required by the gatekeeper For example for configurations with multiple gatek...

Page 129: ...uthentication Default Disabled Note When Gatekeeper Authentication is enabled the gatekeeper ensures that only trusted H 323 endpoints are allowed to access the gatekeeper Remote Control Web User Interface Gatekeeper Username Specifies the user name for authentication with gatekeeper Default Blank Remote Control Web User Interface Gatekeeper Password Specifies the password for authentication with ...

Page 130: ...calls Compulsory compulsory use H 235 for media encryption in H 323 calls Default Disabled For more information refer to H 235 on page 218 Web User Interface Protocol Monitor Port Specifies the port for the H 323 protocol Default 1720 Note It is only applicable to IP call Web User Interface Local Early Media Enables or disables local early media feature on the endpoint Default Disabled If it is se...

Page 131: ...ferencing phone displays DTMF Dual Tone Multi frequency better known as touch tone is used for telecommunication signaling over analog telephone lines in the voice frequency band DTMF is the signal sent from the IP phone to the network which is generated when pressing the keypad during a call Each key pressed on the IP phone generates one sinusoidal tone of two frequencies One is generated from a ...

Page 132: ...ayload type for RTP Event packets is configurable IP phones default to 101 for the payload type which use the definition to negotiate with the other end during call establishment The RTP Event packet contains 4 bytes The 4 bytes are distributed over several fields denoted as Event End bit R bit Volume and Duration If the End bit is set to 1 the packet contains the end of the DTMF event You can con...

Page 133: ... Events compliant to RFC 2833 and the SIP INFO messages Default SIP INFO Remote Control Web User Interface DTMF Info Type Configures the DTMF info type when DTMF type is set to SIP INFO or RFC2833 SIP INFO You can configure it for the SIP account or SIP IP call separately DTMF Relay DTMF Telephone Event Default DTMF Remote Control Web User Interface DTMF Payload Type 96 127 Configures the value of...

Page 134: ...fo Type 3 Enter the desired value in the DTMF Payload Type 96 127 field 4 Click Confirm to accept the change To configure DTMF type for SIP IP call via web user interface 1 Click on Account SIP IP Call 2 Select the desired value from the pull down list of DTMF Type If SIP INFO or RFC2833 SIP INFO is selected select the desired value from the pull down list of DTMF Info Type ...

Page 135: ...cribed below Parameter Description Configuration Method DTMF Type Configures the DTMF type for H 323 protocol INBAND DTMF digits are transmitted in the voice band Auto the endpoint automatically negotiates the way INBAND RFC2833 or SIP INFO to transfer DTMF digits Default INBAND Remote Control Web User Interface To configure DTMF type for H 323 via web user interface 1 Click on Account H 323 ...

Page 136: ...inimum number of bits while retaining quality This can effectively reduce the frame size and the bandwidth required for audio video transmission The audio codec that the endpoint uses to establish a call should be supported by the server When placing a call the endpoint will offer the enabled audio codec list to the server and then use the audio codec negotiated with the called party according to ...

Page 137: ... the endpoint not to use Web User Interface Special audio codec byte sequence Enables or disables the special audio codec byte sequence Note Different devices have different definition about how some Codecs are stored Big endian or little endian which may lead to the audio incompatibility problems between Yealink and certain devices You can enable the special audio codec byte sequence feature to s...

Page 138: ... be supported by the server When placing a call the endpoint will offer the enabled video codec list to the server and then use the video codec negotiated with the called party according to the priority The following table summarizes the supported video codecs on the endpoint Name MIME Type Bit Rate Frame Rate Frame Size H 264 High Profile H264 90000 90 kbps to 2048 kbps 5 fps to 30 fps Tx WQVGA 3...

Page 139: ...Interface Disable Codecs Specifies the disabled video codecs for the endpoint not to use Web User Interface To configure video codecs via web user interface 1 Click on Account Codec 2 Select the desired video codec from the Disable Codecs or the Enable Codecs column 3 Click or to disable or enable the selected video codec 4 Select the desired video codec from the Enable Codecs column and click or ...

Page 140: ...ndpoint will switch to the SIP protocol for placing calls You can specify the desired protocol for the endpoint to place calls Ensure the remote endpoint supports the same protocol The call protocol parameter on the endpoint is described below Parameter Description Configuration Method Call Protocol Specifies the desired call protocol for placing calls Auto the endpoint automatically uses the avai...

Page 141: ... to reject all incoming calls automatically You can activate the DND mode for the endpoint when it is idle and the DND mode will be deactivated after the endpoint places a call You can also activate the DND mode for the endpoint during a call and the DND mode will be deactivated after the endpoint ends the call The DND parameter on the endpoint is described below Parameter Description Configuratio...

Page 142: ...3 Press the Save soft key to accept the change The display device will display and the LCD screen of the video conferencing phone will display To configure DND during a call via web user interface 1 Click Home 2 Check the DND checkbox The display device will display and the LCD screen of the video conferencing phone will display To configure DND during a call via the remote control 1 Press the Mor...

Page 143: ...Enables or disables the auto answer feature on the endpoint Default Enabled Remote Control Web User Interface Auto Answer Mute Enables or disables the auto answer mute feature on the endpoint Default Enabled Auto answer mute feature is configurable only when the auto answer is enabled Remote Control Web User Interface Auto Answer Multiway Enables or disables the auto answer multiway feature on the...

Page 144: ...nge The display device will display and the LCD screen of the video conferencing phone will display The call match feature allows the endpoint to search entries automatically from the search source list based on the entered string Once matched the results will be displayed on the screen If no list is added to the search source list the endpoint will not perform a search even if call match is enabl...

Page 145: ... as remote party identification time and date and call duration call duration is only listed on the web user interface Users can manage call history list via the remote control web user interface and video conferencing phone To save call history you must enable the history record feature on the endpoint in advance If history record feature is disabled the endpoint will not save call log and prompt...

Page 146: ...fferent bandwidth If a device with lower bandwidth joins a call the video quality will stay the same or will not reduce a lot You can specify the uplink and downlink bandwidths for the endpoint to achieve the best result Uplink bandwidth is the max bandwidth of outgoing calls And downlink bandwidth is the max bandwidth of incoming calls The configurable bandwidths on the endpoint are 256 kb s 384 ...

Page 147: ...ink Bandwidth Specifies the maximum receiving bandwidth for the endpoint Default Auto If Auto is selected the endpoint will negotiate the appropriate downlink bandwidth automatically Remote Control Web User Interface To configure bandwidth via web user interface 1 Click on Setting Call Features 2 Select the desired value from the pull down list of Uplink Bandwidth 3 Select the desired value from t...

Page 148: ...ther party is not Yealink endpoint then the endpoint will send and receive 720p30 video Remote Control Web User Interface 1080P No matter what device the other party is the endpoint will send and receive 1080p30 video forcibly Note If it is selected the endpoint cannot share content during a call with non Yealink device Remote Control Web User Interface 720P No matter what device the other party i...

Page 149: ...cel the dialing if the call is not answered The ringback timeout parameter on the endpoint is described below Parameter Description Configuration Method Ringback Timeout 30 240 Configures the duration time in seconds in the ringback state Default 200 If it is set to 200 the endpoint will cancel the dialing if the call is not answered within 200s Web User Interface To configure ringback timeout via...

Page 150: ...ncing endpoint will stop ringing if the call is not answered The auto refuse timeout parameters on the endpoint are described below Parameter Description Configuration Method Auto Refuse Timeout 30 240 Configures the duration time in seconds in the ringing state Default 120 If it is set to 120 the endpoint will stop ringing if the call is not answered within 120s Web User Interface To configure au...

Page 151: ...ite The SIP IP call by proxy parameters on the endpoint are described below Parameter Description Configuration Method SIP IP Call by proxy Configures the SIP IP call by proxy Off when dialing the URI of the far site the endpoint actually uses SIP IP address to establish a connection On when dialing the URI of the far site the endpoint uses SIP account to establish a connection The outbound proxy ...

Page 152: ... by proxy 3 Click Confirm to accept the change When only one display device is connected to the VC110 all in one unit single screen you can configure the default screen layout when a call is established The parameters of default layout of single screen are described below Parameter Description Configuration Method Default Layout of single screen Configures the default layout of single screen when ...

Page 153: ...e when a call is established If it is set to Remote Full screen the remote video image is shown in full size when a call is established If it is set to Equal the remote and local video images are shown in the same size when a call is established To configure default layout of single screen via web user interface 1 Click on Setting Call Features 2 Select the desired value from the pull down list of...

Page 154: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 142 ...

Page 155: ...Video Recording Screenshot Tones When the endpoint is idle the site name is displayed on the status bar of display device and video conferencing phone You can make an IP address call to the far site the site name will be displayed on the display device of the far site Site name can consist of letters numbers or special characters You can configure the site name of the endpoint via the remote contr...

Page 156: ...ame field 3 Press the Save soft key to accept the change The LCD screen of the display device and video conferencing phone will display the changed site name Backlight determines the brightness of the LCD screen display allowing users to read easily in dark environments Backlight time specifies the delay time to turn off the backlight when the phone is inactive You can configure the backlight time...

Page 157: ...deo conferencing phone is English and you can change it via the remote control The video conferencing phone will detect and use the same language as the display device The default language of the web user interface is English You can change the language of the web user interface via web user interface The available languages for endpoint are English Chinese Simplified Chinese Traditional French Ge...

Page 158: ...displayed on the idle screen of the display device and the video conferencing phone Time and date are synced automatically from the NTP server by default The default NTP server is cn pool ntp org The NTP server is configurable manually or obtained by DHCP via DHCP Option 42 The phone will use the NTP server obtained by DHCP preferentially If the endpoint cannot obtain the time and date from the NT...

Page 159: ...offset time obtained from the DHCP server Default Disabled Note it is only available to GMT 0 Web User Interface Time Zone Configures the time zone Default 8 China Beijing Remote Control Web User Interface Primary Server NTP Primary Server Configures the primary NTP server Default cn pool ntp org Remote Control Web User Interface Secondary Server NTP Secondary Server Configures the secondary NTP s...

Page 160: ...tart end date By Week specifies the month week day and hour the DST start end date Note It only works if the value of Daylight Saving Time is set to Enabled Web User Interface Start Date When the DST calculation method is set to By Date Configures the time to start DST Note It only works if the value of the Daylight Saving Time is set to Enabled Web User Interface End Date When the DST calculation...

Page 161: ...ce DST Stop Day of Week DST Stop Day of Week Last in Month End Hour of Day Offset minutes Configures the DST offset time in minutes Valid values 300 to 300 Note It only works if the value of the Daylight Saving Time is set to Enabled Web User Interface Time Type Configures the DST time type SNTP obtain the time and date from the NTP server automatically Manual Time configure the time and date manu...

Page 162: ...or IP addresses in the Primary Server and Secondary Server fields respectively 5 Enter the desired time interval in the Synchronism 15 86400s field 6 Select the desired value from the pull down list of Daylight Saving Time If you select Enabled do one of the following Mark the DST By Date radio box in the Fixed Type field Enter the start time in the Start Date field Enter the end time in the End D...

Page 163: ...nter the desired offset time in the Offset minutes field 8 Click Confirm to accept the change To configure the time and date manually via web user interface 1 Click on Setting Date Time 2 Select Manual Time from the pull down list of Time Type 3 Enter the current date in the Date field 4 Enter the current time in the Time field 5 Select the desired value from the pull down list of Time Format ...

Page 164: ...n sleep mode it can still accept incoming calls The display device will prompt No Signal and the LCD screen of the video conferencing phone prompts Sleeping Press any key to resume You can press any key on the remote control or the video conferencing phone to wake the endpoint up When receiving a call the endpoint will be woken up automatically You can change the automatic sleep time via the remot...

Page 165: ...leep time via the remote control 1 Select Menu Basic 2 Select desired value from the pull down list of Automatic Sleep Time 3 Press the Save soft key to accept the change When the endpoint is idle the display device displays shortcut keys and the status bar The status bar displays time and date site name IP address SIP and H 323 account when SIP and H 323 account are registered You can hide the en...

Page 166: ...of the web user interface automatically after being inactive for a period of time default 5 minutes You need to re enter the user name and password to login You can only configure the relog offtime via web user interface The relog offtime parameter is described below Parameter Description Configuration Method ReLogOffTime 1 1000min Configures the inactive time in minutes before the endpoint logs o...

Page 167: ...r endpoint ringer volume is adjusted to 0 the endpoint will not play a key tone when you press the key on the remote control Key tone is configurable via the remote control or web user interface The key tone parameter is described below Parameter Description Configuration Method Key Tone Enables or disables the key tone Default On Remote Control Web User Interface To configure the key tone via web...

Page 168: ...cts Parameters of hiding icons in a call feature on the endpoint are described below Parameter Description Configuration Method Time Icon Enables or disables the endpoint to hide call time during a call Disabled the endpoint does not display call time during a call Hide with UI the endpoint displays call time during a call but the call time will hide with UI Enabled the endpoint displays call time...

Page 169: ...isplays camera icon during a call Default Disabled Web User Interface Recording Icon Enables or disables the endpoint to hide recording icon during a call Disabled the endpoint does not display recording icon during a call Hide with UI the endpoint displays recording icon during a call but the recording icon will hide with UI Enabled the endpoint displays recording icon during a call Default Disab...

Page 170: ...call Hide with UI the endpoint displays hold icon during a call but the hold icon will hide with UI Enabled the endpoint displays hold icon during a call Default Disabled Web User Interface Encrypt Icon Enables or disables the endpoint to hide encrypt icon during a call Disabled the endpoint does not display encrypt icon during a call Hide with UI the endpoint displays encrypt icon during a call b...

Page 171: ...the endpoint displays output mute icon during a call Default Disabled Gazeat Icon Enables or disables the endpoint to hide gazeat icon during a call Disabled the endpoint does not display gazeat icon during a call Hide with UI the endpoint displays gazeat icon during a call but the gazeat icon will hide with UI Enabled the endpoint displays gazeat icon during a call Default Disabled Web User Inter...

Page 172: ...pt the change The endpoint supports the following audio output devices Auto VCS Phone HDMI Line Output By default the endpoint automatically selects the audio output devices with highest priority The priority is VCS Phone HDMI Line Output If the audio output device with highest priority is removed from the VC110 the VC110 will select the next highest priority device You can also specify the desire...

Page 173: ... the built in speakerphone of the display device Line Output selects the speakerphone connected to the Line Out port on the VC110 all in one unit VCS Phone selects the video conferencing phone Default Auto If VCS Phone is selected as the audio output device manually or automatically the audio input device must be VCS Phone or Line In VCS Phone Remote Control Web User Interface To configure the aud...

Page 174: ...ct the desired value from the pull down list of Audio Output 3 Press the Save soft key to accept the change The endpoint supports the following audio input devices Auto select the audio input device with highest priority VCS Phone video conferencing phone Wired Micpod VCM30 Wireless Micpod VCM60 Built in Micphone built in micphone of VC110 Line Input microphone connected to the Line In port on the...

Page 175: ...ription Configuration Method Audio Input Specifies the audio input device for the endpoint Valid values Auto selects the audio input device with highest priority VCS Phone selects the video conferencing phone Wired Micpod selects the VCM30 video conferencing microphone array Wireless Micpod selects the VCM60 video conferencing wireless microphone Built in Microhone selects the vc110 built in micro...

Page 176: ... the Line In port on the VC110 all in one unit and VCM60 video conferencing wireless microphone Default Auto If Line Input is selected as the audio input device the near end audio output device will not play sound from the Line Input device If Line In device is selected as the audio input device the near end audio output device will play sound from the Line Input device During a video training for...

Page 177: ...Save soft key to accept the change Video packets that exceed the maximum transmission unit MTU size for any router or segment along the network path may be fragmented or dropped This results in poor quality video at the receiving device You can set the maximum MTU size of the video packets sent by the endpoint The default value is 1500 bytes Specify the MTU size used in calls based on the network ...

Page 178: ...ou change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface To configure MTU via web user interface 1 Click on Network Advanced 2 In the MTU block enter the desired value in the Video MTU field 3 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 4 Click Confirm to reboot the end...

Page 179: ...l is used when sharing content with the far site in H 323 calls BFCP protocol is used when sharing content with the far site in SIP calls Before enabling the desired protocol ensure that the protocol is supported and enabled by the far site you wish to call If the far site does not support the protocol for sharing content MCU will automatically mix the content and camera video and send them in one...

Page 180: ...VC110 Video Conferencing Endpoint 168 2 Select the desired value from the pull down list of H 239 3 Click Confirm to accept the change To configure dual stream protocol for SIP call via web user interface 1 Click on Account SIP Account ...

Page 181: ...m the pull down list of BFCP 3 Click Confirm to accept the change To configure dual stream protocol for SIP IP call via web user interface 1 Click on Account SIP IP Call 2 Select the desired value from the pull down list of BFCP 3 Click Confirm to accept the change ...

Page 182: ...far site may not support receiving shared content In this case you can enable mix sending feature on the endpoint Mix sending feature allows the sender to compound multiple video streams local image shared content to one video stream and then send it to the far site The mix sending parameter on the endpoint is described below Parameter Description Configuration Method Mix Enables or disables the m...

Page 183: ...ing in a backlight environment If the environment light is dark increase the compensation value Remote Control Web User Interface Flicker Configures the value of camera flicker frequency 50Hz 60Hz Default 50Hz Note Indoor lights powered by a 50Hz or 60Hz power source can produce a flicker You can adjust the camera flicker frequency according to the power source the light is powered by Remote Contr...

Page 184: ...n of the camera Valid Values 0 100 Default 0 Note You can set this parameter only when the white balance mode is configured to Manual Remote Control Web User Interface Blue Gain Configures the blue gain of the camera Valid Values 0 100 Default 0 Note You can set this parameter only when the white balance mode is configured to Manual Remote Control Web User Interface Saturation Configures the satur...

Page 185: ...uction 2D Specifies the noise reduction 2D mode Off Low Middle High Default Low Remote Control Web User Interface Hangup Mode Enables or disables the camera to flip the image view when camera is handed at up side down position Default Off Remote Control Web User Interface Camera Pan Direction Configures the pan direction of the camera Normal Reversed Default Normal If the camera reversed mode is e...

Page 186: ...n view the pre saved camera presets Remote Control Web User Interface Clear Preset Clears all camera presets Remote Control Web User Interface Reset Camera Reset the camera settings to factory defaults Note The camera presets will also be cleared Remote Control Web User Interface To configure camera settings via web user interface 1 Click on Setting Camera 2 Configure the camera settings 3 Click C...

Page 187: ... cannot control the local camera during a call Default 15 If it is set to 15 the far site is not allowed to control the local camera in the first 15 seconds of the call Web User Interface Far Control Near Camera Enables or disables the far site to control the near site camera Default Enabled Remote Control Web User Interface Far Set of Camera Presets Enables or disables the far site to store the c...

Page 188: ...far site wants to control the local camera both the far site and near site should enable the camera control protocol simultaneously If the FECC protocol is not enabled on either site far end camera control cannot be performed For example a SIP call is established between two sites the two sites must enable FECC SIP protocol simultaneously to perform far end camera control If FECC SIP protocol and ...

Page 189: ...to control near camera in SIP calls or SIP IP calls Default Disabled Web User Interface To configure camera control protocol for H 323 calls via web user interface 1 Click on Account H323 2 Select the desired value from the pull down list of FECC H 323 3 Click Confirm to accept the change To configure camera control protocol for SIP calls via web user interface 1 Click on Account SIP Account ...

Page 190: ...ired value from the pull down list of FECC SIP 3 Click Confirm to accept the change To configure camera control protocol for SIP IP call via web user interface 1 Click on Account SIP IP Call 2 Select the desired value from the pull down list of FECC SIP 3 Click Confirm to accept the change ...

Page 191: ...resolution of primary display device Auto Automatically select the highest resolution supported by the display device 1920 1080 60Hz 1360 768 60 Hz 1280 720 60 Hz 720 480 60 Hz 640 480 60 Hz Default Auto Web User Interface Display2 Configures the output resolution of secondary display device Auto Automatically select the highest resolution supported by the display device 1920 1080 60Hz 1360 768 60...

Page 192: ...and video conferencing phone Before recording video you need to insert a USB flash drive to the USB port on the VC110 all in one unit to store recorded video The video recording parameters on the endpoint are described below Parameter Description Configuration Method Recording Enables or disables the video recording feature on the endpoint Default Enabled If it is set to Disabled you cannot record...

Page 193: ...ist of Recording 3 Select the desired value from the pull down list of Auto Recording 4 Click Confirm to accept the change To record video when the endpoint is idle via the remote control 1 Press to start recording The display device shows and the recording time 2 Press again to stop recording The recording icon disappears from the screen The display device prompts Successfully video recording To ...

Page 194: ...apture the screenshot from the camera via the remote control or web user interface Before capturing the screenshot you need to insert a USB flash drive to the USB port on the VC110 all in one unit to store screenshots The screenshot parameter on the endpoint is described below Parameter Description Configuration Method Screenshot Enables or disables the screenshot feature on the endpoint Default E...

Page 195: ...capture screenshots via the remote control 2 Press when the endpoint is idle or during a call When automatically answering an incoming call the endpoint will play a warning tone You can customize tones or select specialized tone sets vary from country to country to indicate different conditions of the endpoint The default tones used on the endpoint are the US tone sets Available tone sets for the ...

Page 196: ...Sweden Russia United States Configured tones can be heard on the endpoint for the following conditions Condition Description Ring Back Ring back tone Busy When the callee is busy Call Waiting Call waiting tone Auto Answer When answering a call automatically Tones parameters on the endpoint are described below Parameter Description Configuration Method Select Country Customizes tones or selects the...

Page 197: ...ation the duration in milliseconds of the dial tone ranges from 0 to 30000ms You can configure at most eight different tones for one condition and separate them by commas e g 250 200 0 1000 200 300 500 600 700 800 1000 2000 If you want the endpoint to play tones once add an exclamation mark before tones e g 250 200 0 1000 200 300 500 600 700 800 1000 2000 Default Blank Note It only works if the pa...

Page 198: ...ote It only works if the parameter Select Country is set to Custom Web User Interface Auto Answer Customizes the auto answer tone for the endpoint For more information on how to customize the tone refer to the parameter Ring Back Default Blank Note It only works if the parameter Select Country is set to Custom Web User Interface To configure tones via web user interface 1 Click on Setting Tones 2 ...

Page 199: ...Configuring Endpoint Settings 187 3 Click Confirm to accept the change ...

Page 200: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 188 ...

Page 201: ...endpoint only supports the XML and CSV format contact lists You can view local directory via web user interface remote control and the video conferencing phone But you can only edit or delete the local directory via web user interface and remote control The following sections give you detailed steps on how to manage the local directory To add local contacts via web user interface 1 Click on Direct...

Page 202: ...on 5 Click Confirm to accept the change To place calls to contacts from the local directory via web user interface 1 Click on Directory Local Directory 2 Hover your cursor over the desired contact 3 Click or in the pop up detail box to place a video or audio call The web user interface prompts Connecting please wait and jumps automatically to the Home screen To import an XML file of the contact li...

Page 203: ...e prompts Contacts imported successfully To import a CSV file of contact list via web user interface 1 Click on Directory Local Directory 2 Click Import Export and select Import 3 Click Browse to locate a contact list file file format must be csv from your local endpoint 4 Click Confirm The web user interface is shown below 5 Optional Check the The first line as the title checkbox ...

Page 204: ...s selected this column will be imported to the endpoint as the contacts number 8 Click Confirm to complete importing the contact list The web user interface prompts Contacts imported successfully To export a XML CSV file of the contact list via web user interface 1 Click on Directory Local Directory 2 Click Import Export and select Export XML or Export CSV 3 The contact list is saved to your local...

Page 205: ...when querying from the LDAP server and decide how the attributes are displayed and sorted Performing a LDAP search on the endpoint Enter search content in the dialing screen Ensure that the LADP is in the enabled search source lists In the Directory screen select Company to enter the LDAP search screen and then enter a few characters which you want to search The endpoint will send the search reque...

Page 206: ...the LDAP server Web User Interface Port Configures the LDAP server port Default 389 Web User Interface LDAP User Name Configures the user name used to log into the LDAP server Note The user name is provided by the server administrator If the LDAP server allows anonymous to login you don t need to provide the user name to access the LDAP server Web User Interface LDAP Password Configures the passwo...

Page 207: ...neNumber mobile Web User Interface LDAP Display Name Configures the display name of the contact record displayed on the LCD screen Note multiple numbers attributes should be separated by spaces Example cn Web User Interface Protocol Configures the protocol for the LDAP server Note Make sure the protocol value corresponds with the version assigned on the LDAP server Web User Interface Match Incomin...

Page 208: ...all history lists of All Calls Missed Calls Placed Calls and Received Calls Call history lists supports up to 100 entries You can view the call history place a call or delete an entry from the call history list You can view the call history and place a call from the call history list via web user interface or the remote control but you can delete call history only via web user interface History re...

Page 209: ...rectory History The web user interface displays all call history 2 Hover your cursor over the entry you want to call 3 Click or in the pop up detail box to place a video or audio call The web user interface prompts Connecting please wait and jumps automatically to the Home screen To delete an entry from the call history list via web user interface 1 Click on Directory History The web user interfac...

Page 210: ... Cloud Contacts and LDAP To match the desired list you need to enable the search source list first If you want to match the LADP list make sure LDAP is already configured For more information on how to configure LDAP refer to LDAP on page 192 If you want to match the Cloud Contacts list make sure Cloud Contacts are already configured For more information on how to configure Cloud Contacts contact ...

Page 211: ...sers to view video images users can connect two display devices to Display1 and Display2 ports respectively When two display devices are connected to the VC110 all in one unit the status bar of the primary display device will display icon Two display devices dual screen are connected to the VC110 all in one unit When the endpoint is idle and does not start a presentation In the primary display dev...

Page 212: ...rimary display device Secondary display device When the endpoint is during a call and starts a presentation In the primary display device the remote video image is shown in big size local video image along the right side of the screen is shown in small size In the secondary display device the presentation is shown in full size Primary display device Secondary display device You can specify the dis...

Page 213: ...y display device displays the selected content The icon is displayed on the focus content After reassigning the display content on the secondary display device the presentation will automatically be displayed on the primary display device ...

Page 214: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 202 ...

Page 215: ...the user when the user mode is enabled Users are prompted to enter the password when accessing the menus except the Status menu After the user mode is enabled the user can l log into the web user interface of the endpoint with user credentials The default user name is user User mode parameters on the endpoint are described below Parameter Description Configuration Method User Type Specifies the us...

Page 216: ... User Password field 5 Click Confirm to accept the change The default enabled user type is administrator Users can log into the web user interface and access the Advanced menu with administrator privilege by default The default administrator password is 0000 and can be only changed by an administrator For security reasons the administrator should change the default administrator password as soon a...

Page 217: ...Remote Control Web User Interface To configure administrator password via web user interface 1 Click on Security Security 2 Select Administrator from the pull down list of User Type 3 Enter the old administrator password in the Old Password field 4 Enter a new password in the New Password field 5 Enter the new password or leave it blank in the User Password field 6 Click Confirm to accept the chan...

Page 218: ...disables the user to access the web user interface of the endpoint using the HTTP protocol Default Enabled Note If you change this parameter the endpoint will reboot to make the change take effect Remote Control Web User Interface HTTP Port Specifies the HTTP port for the user to access the web user interface of the endpoint Valid Values 1 65535 Default 80 Note Ensure that the configured port is n...

Page 219: ...lue from the pull down list of HTTP 3 Enter the desired HTTP port in the HTTP Port field 4 Select the desired value from the pull down list of HTTPS 5 Enter the desired HTTPS port in the HTTPS Port field 6 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 7 Click Confirm to reboot the endpoint immediately To configure web server typ...

Page 220: ...ntegrity and privacy of the data The TLS Handshake Protocol allows the server and client to authenticate each other and negotiate an encryption algorithm and cryptographic keys before data is exchanged The endpoint supports TLS 1 0 A cipher suite is a named combination of authentication encryption and message authentication code MAC algorithms used to negotiate the security settings for a network ...

Page 221: ...with TLS which is called SIPS When TLS is enabled for the SIP account the message of the SIP account will be encrypted after the successful TLS negotiation Certificates The endpoint can serve as a TLS client or a TLS server The TLS requires the following security certificates to perform the TLS handshake Trusted Certificate When the endpoint requests a TLS connection with a server the endpoint sho...

Page 222: ... You can specify the type of certificates the endpoint accepts default certificates custom certificates or all certificates Common Name Validation feature enables the endpoint to mandatorily validate the common name of the certificate sent by the connecting server And Security verification rules are compliant with RFC 2818 TLS parameters on the endpoint are described below Parameter Description Co...

Page 223: ...ffect Web User Interface CA Certificates Configures the type of certificates in the Trusted Certificates list for the endpoint to authenticate for the TLS connection Default Certificates Custom Certificates All Certificates Default Default Certificates Note If you change this parameter the endpoint will reboot to make the change take effect Web User Interface Upload Trusted Certificate File Upload...

Page 224: ...an be uploaded to the endpoint The device certificate you want to upload must be in pem or cer format Web User Interface To configure the trusted certificate feature via web user interface 1 Click on Security Trusted Certs 2 Select the desired value from the pull down list of Only Accept Trusted Certificates 3 Select the desired value from the pull down list of Common Name Validation 4 Select the ...

Page 225: ...3 6 Click Confirm to reboot the endpoint immediately To configure TLS for the SIP account via web user interface 1 Click on Account SIP Account 2 Select TLS from the pull down list of the Transport 3 Click Confirm to accept the change ...

Page 226: ...r or der from your local endpoint 3 Click Upload to upload the certificate To configure the device certificate via web user interface 1 Click on Security Server Certs 2 Select the desired value from the pull down list of Device Certificates 3 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 4 Click Confirm to reboot the endpoint im...

Page 227: ...cryption for SIP calls the participants in the call must enable SRTP simultaneously When this feature is enabled on both endpoints the encryption algorithm utilized for the session is negotiated between the endpoints This negotiation process is compliant with RFC 4568 When a site places a call on the SRTP enabled endpoint the endpoint sends an INVITE message with the RTP encryption algorithm to th...

Page 228: ... 200 OK message m audio 11780 RTP SAVP 0 101 a rtpmap 0 PCMU 8000 a rtpmap 101 telephone event 8000 a crypto 1 AES_CM_128_HMAC_SHA1_80 inline NGY4OGViMDYzZjQzYTNiOTNkOWRiYzRlMjM0Yzcz a sendrecv a ptime 20 a fmtp 101 0 15 The SRTP parameter on the endpoint is described below Parameter Description Configuration Method SRTP Specifies the SRTP type You can specify it to the SIP account or SIP IP call ...

Page 229: ...s will be encrypted and the lock icon appears on the display device of each endpoint after successful negotiation Note To configure SRTP for SIP account via web user interface 1 Click on Account SIP Account 2 Select the desired value from the pull down list of SRTP 3 Click Confirm to accept the change If SRTP is enabled for the SIP account you should also configure the transport type to TLS This e...

Page 230: ...for H 323 calls the participants in the call must enable the H 235 feature simultaneously When a site places a call on the H 235 feature enabled endpoint the endpoint negotiates the encryption algorithm with the destination endpoint The H 235 parameter on the endpoint is described below Parameter Description Configuration Method H 235 Specifies the H 235 type for the H 323 calls Disabled do not us...

Page 231: ...h endpoint during a call To configure H 235 via web user interface 1 Click on Account H323 2 Select the desired value from the pull down list of H 235 Encryption 3 Click Confirm to accept the change VoIP phones often suffer from network attacks in public network which results in communication failure To ensure the safety of the enterprise VoIP phone you can configure abnormal call answering featur...

Page 232: ...account type for answering SIP incoming call from public network Disabled reject the SIP incoming call from public network Account Answer use first SIP account to answer the SIP incoming call from public network IP Call Answer use endpoint IP to answer the SIP incoming call from public network Default IP Call Answer Web User Interface To configure abnormal call answering via web user interface 1 C...

Page 233: ...rs on the endpoint are described below Parameter Description Configuration Method Safe mode call Enables or disables the safe mode call feature for H 323 incoming call from public network Disabled do not use safe mode call Enabled use safe mode call Default Enabled Note If it is enabled the endpoint will reject H 323 incoming call from public network If it is disabled any H 323 incoming call from ...

Page 234: ...ink VC110 Video Conferencing Endpoint 222 To configure safe mode call via web user interface 1 Click on Setting Call Features 2 Select the desired value from the pull down list of Safe mode call 3 Click Confirm to accept the change ...

Page 235: ... the latest firmware You can upgrade the endpoint firmware via web user interface The firmware name of the VC110 video conferencing endpoint is 50 x x x rom x is the actual firmware version You can download the latest firmware version from the Yealink website To upgrade firmware via web user interface 1 Click on Setting Upgrade 2 Click Browse to locate the firmware from your local endpoint 3 Click...

Page 236: ...ace 1 Click on Setting Configuration 2 Click Export 3 Click Confirm to export the configurations To import the endpoint configurations via web user interface 1 Click on Setting Configuration 2 Click Browse to locate a configuration file from your local endpoint 3 Click Import to import the configuration file Reset the endpoint to factory configurations after you have tried all appropriate troubles...

Page 237: ... key on the VC110 all in one unit remote control or web user interface Note To reset the endpoint via web user interface 1 Click on Setting Upgrade 2 Click Reset to Factory Setting in the Reset to Factory field The web user interface prompts the message Reset your machine 3 Click Confirm to confirm the resetting To reset the endpoint via the remote control 1 Select Menu Advanced default password 0...

Page 238: ...be queried and sometimes set by managing applications The variables accessible via SNMP are organized in hierarchies which are described by Management Information Bases MIBs Yealink endpoints support SNMPv1 and SNMPv2 They work as SNMP clients receiving requests from the SNMP server The SNMP server may send requests from any available source port to the configured port on the client while the clie...

Page 239: ... 6 1 2 1 37459 2 1 8 0 The MAC address of the endpoint YEALINK MIB 1 3 6 1 2 1 37459 2 1 9 0 The IP address of the endpoint YEALINK MIB 1 3 6 1 2 1 37459 2 1 10 0 The target version to which the current version is updated automatically Format MacVersion ComVersion For example MacVersion 0 0 0 1 ComVersion 0 0 0 1 YEALINK MIB 1 3 6 1 2 1 37459 2 1 11 0 The command of the endpoint reboot Format snmp...

Page 240: ...r domain name of the trusted SNMP server Multiple IP addresses or domain names should be separated by spaces Note If it is left blank the endpoint accepts and handles GET requests from any SNMP server If you change this parameter the endpoint will reboot to make the change take effect Web User Interface To configure SNMP via web user interface 1 Click on Network Advanced 2 In the SNMP block select...

Page 241: ...ple IP addresses or domain names should be separated by spaces 5 Click Confirm to accept the change A dialog box pops up to prompt that the settings will take effect after a reboot 6 Click Confirm to reboot the endpoint immediately ...

Page 242: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 230 ...

Page 243: ...Analyzing Configuration Files Viewing Call Statistics Using Diagnostic Methods The log files are Yealink specific debug files which may be requested by the Yealink support organization if you need technical support The current log files are time stamped event log files You can export the log files to a syslog server or the local endpoint The administrator can specify the location where the log wil...

Page 244: ...ted Note It only works if the parameter Export System Log is set to Server Web User Interface System Log Level Specify the endpoint log level Note The supported level is 0 9 Higher value indicates more detailed content Default 6 Web User Interface To configure the endpoint log level via web user interface 1 Click on Setting Configuration 2 Select the desired level from the pull down list of Endpoi...

Page 245: ...figuration 2 Mark the Local radio box In the Export System Log field 3 Click Export to open the file download window and then save the file to your local endpoint The following figure shows a portion of a log file To export a log file to a syslog server via web user interface 1 Click on Setting Configuration ...

Page 246: ...r interface or using the Ethernet software Engineers can analyze the packets to troubleshoot problems Packets parameters are described below Parameter Description Configuration Method Pcap Feature Start and stop capturing packets or export the captured packets Web User Interface Packet Capture Count Configures the count of the number of packets to capture Default 5 Web User Interface Packet Captur...

Page 247: ...plication level protocol such as http dns and sip are not supported If no protocol is specified all the protocols are used Direction Values src dst src and dst src or dst If no source or destination is specified the src or dst keywords are applied For example host 10 2 2 2 is equivalent to src or dst host 10 2 2 2 Host s Values net port host portrange If no host s is specified the host keyword is ...

Page 248: ...0 6 0 0 16 the result is then concatenated with packets having destination TCP port range from 200 to 10000 and destination IP network 10 0 0 0 8 Default Blank Note It only works if the parameter Pcap Filter Type is set to Custom To capture packets via web user interface 1 Click on Setting Configuration 2 Enter the desired value in the Packet Capture Count field 3 Enter the desired value in the Pa...

Page 249: ...status bar of the display device or prompt messages The following shows two examples of obtaining the endpoint information from status indicators If a LINK failure of the endpoint is detected the icon will appear on the status bar of the display device indicating the current network is not available If the power LED does not light it indicates the endpoint is not powered on For more information on...

Page 250: ...k whether the audio input device and audio output device are working properly Camera Diagnose Check whether the camera can pan and change focus normally Ping Check whether the endpoint can establish contact with the IP address that you specify Trace Route Display the route path and measure transit delays of packets across an Internet Protocol IP network To diagnose audio via the remote control 1 S...

Page 251: ... include a statistical summary of the response packets received including the minimum maximum and the mean round trip times Trace Route 1 Select Menu Diagnose menu 2 Select Trace Route and then press 3 Enter IP address for example the IP address of the far site 4 Press Start and then press The display device displays the network diagnose information 5 Press the Back soft key to return to the Diagn...

Page 252: ...des general troubleshooting solutions to help you solve the problems you might encounter when using your endpoint Ensure that the endpoint has not been physically damaged when experiencing a problem Check whether the cables are loose and the connections are correct and secure These are common causes of problems If problems you encounter are not mentioned in this chapter you can contact your distri...

Page 253: ...nfigured correctly in the endpoint and whether the connection between the endpoint and NTP server is working properly If you have configured the endpoint to obtain the time and date manually ensure that you have configured the time and date correctly Check whether the endpoint is powered on Check whether the positive and negative charges of the battery are connected correctly Check whether the bat...

Page 254: ... Configuring LAN Properties on page 56 Ping the IP address of the far site Contact your system administrator if it fails For more information refer to Using Diagnostic Methods on page 238 Check whether the network is available Check whether the LAN property is configured correctly For more information on LAN property configuration refer to Configuring LAN Properties on page 56 Check whether the en...

Page 255: ...r endpoint administrator for help Use the remote control to control the local camera to check whether the remote control can be used normally Ensure that the far site has enabled the far end camera control feature For more information refer to Far end Camera Control on page 175 Ensure that what you are controlling is the remote camera Select More Near Far Camera during an active call and then sele...

Page 256: ... low bandwidth audio codec to be first For more information refer to Audio Codecs on page 124 For best results ensure that the caller is using a Yealink VC110 video conferencing endpoint Audio quality from your VC110 video conferencing endpoint will vary when calling a non Yealink endpoint For more information refer to Video Size Mode on page 136 Dust and debris may cause audio quality Do not use ...

Page 257: ...reen Check whether the camera is selected for the current video input source Check the screen layout to see whether the remote video image is shown in full size Check whether the Display1 port of VC110 all in one unit is connected to the HDMI port on the display device Check whether a PC is connected to the VC110 all in one unit Check whether the PC is sending a signal Check the call statistics to...

Page 258: ...d to take effect after a reboot You can reboot the endpoint in the following ways Select Menu Advanced default password 0000 Reboot Reset Reboot and then press Log into web user interface and click on Setting Upgrade Reboot and then click Confirm Ensure that the firmware is different from the firmware currently in use Ensure that the downloaded firmware applies to the endpoint Ensure that the endp...

Page 259: ...itoba Winnipeg 06 00 Chile Easter Islands 06 00 Mexico Mexico City Acapulco 06 00 United States Central Time 05 00 Bahamas Nassau 05 00 Canada Montreal Ottawa Quebec 05 00 Cuba Havana 05 00 United States Eastern Time 04 30 Venezuela Caracas 04 00 Canada Halifax Saint John 04 00 Chile Santiago 04 00 Paraguay Asuncion 04 00 United Kingdom Bermuda Bermuda 04 00 United Kingdom Falkland Islands 04 00 T...

Page 260: ...agreb 01 00 Czech Republic Prague 01 00 Denmark Kopenhagen 01 00 France Paris 01 00 Germany Berlin 01 00 Hungary Budapest 01 00 Italy Rome 01 00 Luxembourg Luxembourg 01 00 Macedonia Skopje 01 00 Netherlands Amsterdam 01 00 Namibia Windhoek 01 00 Poland Warsaw 02 00 Estonia Tallinn 02 00 Finland Helsinki 02 00 Gaza Strip Gaza 02 00 Greece Athens 02 00 Israel Tel Aviv 02 00 Jordan Amman 02 00 Latvi...

Page 261: ... Omsk 06 30 Myanmar Naypyitaw 07 00 Russia Krasnoyarsk 07 00 Thailand Bangkok 08 00 China Beijing 08 00 Singapore Singapore 08 00 Australia Perth 08 00 Russia Irkutsk Ulan Ude 08 45 Eucla 09 00 Korea Seoul 09 00 Japan Tokyo 09 00 Russia Yakutsk Chita 09 30 Australia Adelaide 09 30 Australia Darwin 10 00 Australia Sydney Melbourne Canberra 10 00 Australia Brisbane 10 00 Australia Hobart 10 00 Russi...

Page 262: ...G1 EV Thawte Primary Root CA G2 ECC Thawte Primary Root CA G3 SHA256 Thawte Server CA VeriSign Class 1 Public Primary Certification Authority VeriSign Class 1 Public Primary Certification Authority G2 VeriSign Class 1 Public Primary Certification Authority G3 VeriSign Class 2 Public Primary Certification Authority G2 VeriSign Class 2 Public Primary Certification Authority G3 VeriSign Class 3 Publi...

Page 263: ...nts we cannot ensure a complete set of certificates If you are using a certificate from a commercial Certificate Authority not in the list above you can send a request to your local distributor At this point you can upload your particular CA certificate into your phone For more information on uploading custom CA certificate refer to Transport Layer Security on page 208 ...

Page 264: ...Administrator s Guide for Yealink VC110 Video Conferencing Endpoint 252 ...

Page 265: ... Configuring Endpoint Settings 143 Configuring H 323 Setting 114 Configuring LAN Properties 56 Configuring Network 55 Configuring Network Settings Manually 61 Configuring Network Speed and Duplex Mode 69 Configuring Packets 234 Configuring Safe Mode Call 221 Configuring Security Features 203 Configuring SIP Settings 111 Configuring the Endpoint for Use with a Firewall or NAT 87 CPE80 Expansion Mic...

Page 266: ...git 120 Mix Sending 167 N Network Address Translation 90 O Output Resolution 179 P Packaging Contents 3 Physical Features of Endpoint 2 Placing a Test Call from the Yealink Video Conferencing Endpoint 53 Powering the Endpoint On and Off 46 Preparing the Network 55 Q Quality of Service 103 R Relog Offtime 154 Remote Control l37 Reserved Ports 87 Resetting to Factory 224 Ringback Timeout 137 Rport 9...

Page 267: ...Index 255 User Interfaces 37 User Mode 203 Using Diagnostic Methods 238 V VC110 All in One Unit 8 VC110 Video Conferencing Endpoint Introduction 1 ...

Page 268: ...phone Array 22 VCM60Video Conferencing Wireless Microphone 12 VCR10 Remote Control 31 Video Audio Issues 244 Video Conferencing Phone 22 Video Recording 180 Video Size Mode 136 Viewing Call Statistics 238 Viewing Log Files 231 VLAN 71 VoIP Principles 1 VPN 106 W Web Server Type 206 Web User Interface 37 ...

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