Genie_TS_Series GigE Vision Camera
Contents
5
ADDITIONAL REFERENCE INFORMATION ..................................................166
L
ENS
S
ELECTION
O
VERVIEW
..........................................................................166
Lens Mount Types .............................................................................166
Lenses for the Genie TS with M42 or with Nikon F-mount adapter ............166
Lenses for the Genie TS (5M) with the optional C-Mount Adapter .............167
Lenses for the Genie TS with CS-Mount (2M or 4M)................................168
Additional Lens Parameters (application specific) ...................................168
O
PTICAL
C
ONSIDERATIONS
............................................................................169
Illumination......................................................................................169
Light Sources ...................................................................................169
IR Cutoff Filters ................................................................................169
Lens Modeling...................................................................................171
Magnification and Resolution...............................................................171
S
ENSOR
H
ANDLING
I
NSTRUCTIONS
..................................................................172
Electrostatic Discharge and the Sensor .................................................172
Protecting Against Dust, Oil and Scratches............................................172
Cleaning the Sensor Window...............................................................173
R
UGGEDIZED
RJ45
E
THERNET
C
ABLES
..............................................................173
TROUBLESHOOTING ..................................................................................175
O
VERVIEW
...............................................................................................175
Problem Type Summary .....................................................................175
Verifying Network Parameters .............................................................177
Before Contacting Technical Support .......................................................... 177
I
NSTALLATION
I
SSUES AND
F
UNCTIONAL
P
ROBLEMS
...............................................177
The Windows XP Firewall Service Can Not Start .....................................177
Automatic Installation stalls when using Foreign Language Windows.........178
D
EVICE
A
VAILABLE WITH
O
PERATIONAL
I
SSUES
....................................................178
Firmware Updates .............................................................................178
Power Failure During a Firmware Update–Now What? .............................179
Cabling and Communication Issues......................................................179
Acquisition Error without Timeout Messages..........................................179
No camera exposure when expected........................................................... 179
Camera is functional but frame rate is lower than expected ........................... 180
Camera acquisition is good but frame rate is lower than expected................... 180
Camera is functional, frame rate is as expected, but image is black ................ 180
Other Problems or Issues ...................................................................180
Random Invalid Trigger Events .................................................................. 180
Minimum Sapera Version Required ............................................................. 181
Issues with Cognex VisionPro .................................................................... 181
APPENDIX A: FRAMEWORK INSTALLATION ISSUES WITH FOREIGN
LANGUAGE WINDOWS..........................................................................182
CONTACT INFORMATION...........................................................................186
S
ALES
I
NFORMATION
...................................................................................186
T
ECHNICAL
S
UPPORT
...................................................................................186
INDEX .......................................................................................................187