SII IP-6900, User Manual

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6-13
Section 6 T
roubleshooting
When a Print Error Occurs
This section explains how to solve print quality problems. Take
appropriate action according to the symptoms.
Action to solve print quality problems when a print error occurs
Symptom Possible cause Corrective action
A blank sheet is output
or the printed drawing is
faded.
Blank data are transmitted. Check print data.
The environmental conditions do not
meet the printer specifications.
Use the printer in the specified
environmental conditions (temperature
and humidity). (See "
Section 1,
Environmental Conditions ".)
The media is set incorrectly. Check the media settings.
Parts of a drawing are
missing or the printing is
unclear.
Foreign matter is adhering to the head.
Clean the head from the CLEANING
menu.
A low printing ratio pattern is printed
continuously at high temperature
environment.
Set the head mode to HIGHLIGHT
PRIORITY.
The printing is blurred.
The media is loaded upside down.
Check whether the media is loaded
correctly.
The media is set incorrectly. Check the media settings.
Heater temperature is low. Raise the set temperature of the heater.
The printing is stained.
The leading edge of the media is
curled.
Check whether the leading edge of the
media is curled. If it is curled, cut the
leading edge.
The media is slightly folded or
winkled. If it is wrinkled, feed the media and
cut off the wrinkled part of the media.
The platen is stained.
Clean the platen, referring to "
Section
2, Inspection & Maintenance ".
The media edge guard setting is
incorrect.
Set the media edge guard correctly.
Parts of a drawing are
missing at the start of
printing.
Ambient temperature.
Use the printer in the specified
environmental conditions.
Parts of a drawing are
missing even when
cleaning is performed
repeatedly.
The nozzle is clogged. Perform fill cap operation.
Poor printing cannot be
improved even when
cleaning is performed.
The cap or wiper is stained.
Check whether the cap and wiper are
stained.
If they are stained, clean them.