Samsung OfficeServ SMT-I5220, User Manual

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NOTE: Outgoing DISA calls are controlled by the dialing class of the station identi-
fied by the security code.The DISA line must have disconnect supervision from the
central office. Insist that this service is verified by your installation/service company.
DISA SECURITY
A common practice among hackers is to repeatedly dial a known DISA access
number (usually with a computer) and try a different passcode each time. The
hacker hopes to eventually chance upon the correct passcode and thus gain
access to your system. The OfficeServ 100, OfficeServ 500, and OfficeServ 7000
Series security feature counts the number of sequential incorrect passcode
attempts. If a certain number is reached, DISA is disabled and the system sends an
alarm to designated display stations. The number of passcode attempts and the
disable duration are both programmable. In addition, the OfficeServ 100,
OfficeServ 500, and OfficeServ 7000 systems will print an SMDR record (a cus-
tomer-provided printer is required) each time an incorrect passcode is entered.
The DISA alarm will ring for a programmable time before canceling the ringing;
however, the DISA alarm display will remain until the alarm is cleared. To clear the
DISA alarm, follow the following procedure:
• Lift the handset and dial
58
.
• Enter the DISA alarm passcode (see your service company).
• Replace the handset.
WARNING
As it is impossible to prevent unauthorized access to your telephone sys-
tem by hackers, we suggest that you do not turn the DISA feature on unless
you intend to use it. If you do use this feature, it is good practice to fre-
quently change passcodes and periodically review your telephone records
for unauthorized use.
FORCED ACCOUNT CODES
VERIFIED
When set for this option the user must enter an account code for all outgoing calls.
The account code entered will be verified from a system list. Forced verified codes
can contain the digits 0~9.
OfficeServ 500 & 7100
999 entries
OfficeServ 100
500 entries
OfficeServ 7200 & 7400
999 entries
NOT VERIFIED
When set for this option the user must enter an account code for all outgoing calls,
but the account code is not verified against the system list. Non verified account
codes can contain the digits 0~9 and #.
USING FORCED ACCOUNT CODES
When enabled, your system allows calls to be charged to different accounts. You
can enter account codes either by dialing the full code, by entering an account
code “bin number”,or by pressing your
ACC
key if one is assigned. Bin numbers are
a 3 digit short code that will automatically insert the appropriate account code.
Account codes may be a maximum of 12 digits (# may be used); if the account
code is to be less than 12 characters you may end the code by pressing
,
or the
right soft key. The type of code used is determined by your telephone system
administrator. Codes can be entered before or during a call as follows:
To enter an account code before placing the call:
• Press your
ACC
key or dial
47
.
• Dial the account code or bin number.
• You will receive a confirmation tone and display.
• When prompted dial a trunk or trunk group (i.e. 9) and the telephone number
to call.
To enter an account code by interrupting the conversation:
• While on an outside call press the
ACC
key or press
TRANSFER
followed by
47
.
• Dial the account number or bin number (if you are entering an account code
you will need to press your
ACC
key or right soft key to finalize the entry)
NOTE: If you make an error simply repeat the procedure with the correct code.
Only the most recent account code dialed will be recorded. This code will always
print on SMDR reports. For information on entering and changing forced account
codes, see the system administrator programming section of this book.
AUTHORIZATION CODES
Authorization codes are used to validate a station user and give permission to
make a call. These four digit authorization codes can be either forced or optional,
but if used, are always verified from a system list of
500
entries on the
OfficeServ
500 M or L
version, the
OfficeServ 7100
,
OfficeServ 7200
and
OfficeServ 7400
,
250
entries on the
OfficeServ 100
. Each authorization code has an associated
class of service.When the code is entered, the class of service is changed to that of
the authorization code.
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