Redmond RMC-M13E, User Manual

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GBR
RMC-M13E, RMC-M23E, RMC-M33E
11
VI. ADDITIONAL ACCESSORIES
Additional accessories for the REDMOND RMC-M13E/RMC-M23E/RMC-M33E
multicookers and information on the innovations are available through www.
multicooker.com and our authorized dealers.
VII. BEFORE CONTACTING SERVICE
CENTRE
Error code Error description Error handling
Е1– Е4
System error; system board or
heating element malfunction;
the lid was not closed properly
Close the lid tightly. If this does not
eliminate the error, address an
authorized service centre
Problem Possible Cause Solving the problem
The unit does
not switch on Voltage supply failure
Check the voltage supply
The meal is
taking too
long to cook
Voltage supply interruption Check the voltage supply
The bowl is installed with a
distortion
Install the bowl properly
There is a foreign object be-
tween the bowl and the heating
element
Remove the foreign object
The heating element is dirty
Unplug the device and let it cool
down. Clean the heating element
VIII. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the
date of purchase. If the appliance fails to operate properly within the warranty
period and is found to be defective in material or workmanship, we will repair
or replace it. This warranty comes into force only in case the purchase date can
be proved with an original warranty service coupon containing a serial article
number and accurate impress of the company of the seller. This limited war-
ranty does not cover damage caused by the failure to use this product for its
normal purpose or in accordance with the instructions on the proper use and
maintenance of the product, or any kind of repair works. Do not try to disas-
semble the device and keep all package contents. This warranty does not cover
normal wear of the device and its parts (filters, bulbs, non-stick coating, sealing
rings, etc.).
Service life and the applicable product warranty period start on the date of
purchase or the date of manufacture (if the purchase date cannot be established).
You can determine manufacture date by the serial number on the identification
label on the housing of the device. The serial number consists of 13 digits. The
6th and 7th digits of the serial number refer to the month, whereas the 8th
digit refers to the year of manufacture.
Service life of the product, established by the manufacturer is 5 years from the
date of purchase, provided that the appliance is used and maintained in accord-
ance with the user manual and applicable technical standards.
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be
taken to the applicable collection point for the recycling of
electrical and electronic equipment. Do not throw away the
electronic waste to help protect the environment.
Old appliances must not be disposed with other household
waste but must be collected separately. Municipal disposal of
recyclable wastes is free of charge. The owners of old appli-
ances are required to bring it to a waste facility centre. With
this little extra effort, you can help to ensure that valuable raw materials are
recycled and pollutants are treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU
– concerning used electrical and electronic appliances (waste electrical and
electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used
appliances as applicable throughout the EU.