Redmond RMC-M10E, User Manual

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Cooking temperature was not observed because the bowl and the
heating element did not fit tightly.
• There should not be any foreign objects between the lid and the
housing of the device, remove if any.
• Always make sure that the heating element is clean and fits tightly
with the bowl before cooking.
• Wrong ingredients or settings were chosen.
• General proportions were not observed, the size of the
ingredients was too large.
• Wrong time settings.
• Chosen recipe is not appropriate for the device.
• We recommend using recipes adjusted for the device. Choose proven
recipes only.
• Set the time and cooking program, choose ingredients, proportions,
and the size of ingredients according to the recipe.
Steaming: the amount of water in the bowl is too little to provide
enough steam.
Use the amount of water recommended. If in doubt, check the water level
while steaming.
Frying:
Too much moisture inside the bowl.
• Frying ingredients add an amount of oil enough just to cover the
bottom of the bowl.
• Follow recommendations given in the recipe while deep frying.
Too much oil was added.
Do not close the lid of the device while frying unless specified in the recipe.
Using frozen ingredients defrost and drain before frying.
Cooking: the water boiled away during preparation of foods with
high acidity.
Certain products need to be processed before cooking: washed, browned, etc.
Follow recommendations given in the recipe.
Baking (dough did
not bake through):
Too much dough in the bowl. Use a smaller amount of dough.
Proofed dough has reached the inner lid
and covered the steam valve.
• Take the baked product out of the unit, turn it over and place back.
Bake until ready.
• Next time use smaller amount of dough.
THE DISH IS OVERCOOKED
Possible Causes Solving the Problem
Wrong ingredients, wrong size of ingredients or time settings.
• We recommend using the recipes adjusted for your model. Try
choosing proven recipes only.
• Set the time and cooking program, choose ingredients, propor-
tions, and the size of ingredients according to the recipe.
The dish remained in the unit with the “Keep Warm” on for too long after
it’s been cooked.
We recommend using the “Keep Warm” function moderately. If your
device features the function of disabling the “Keep Warm” in advance,
use it to avoid the problem.
LIQUID BOILS AWAY DURING COOKING
Possible Causes Solving the Problem
Milk boils away.
Depending on the quality of milk used, it may boil away. To avoid this,
we recommend using only ultra-pasteurized milk with the fat content
of 2.5% or less. Dilute milk with water if needed .
• Ingredients were not properly processed (washed poorly, etc.)
• Wrong general proportions or ingredients.
• We recommend using the recipes adjusted for the device. Try
choosing proven recipes only. Set the time and cooking program,
choose ingredients, proportions, and the size of ingredients
according to the recipe.
• Whole grains, meat, fish, and seafood need to be rinsed thor -
oughly before cooking.
THE DISH IS BURNT
Possible Causes Solving the Problem
• The bowl was not properly washed after last use.
• Non-stick coating is damaged.
Make sure that the bowl is clean and has no coating defects before
cooking.
General amount of ingredients is smaller than recommended. Use proven recipes, adjusted for the device.
Cooking time was too long.
Reduce the cooking time or follow recommendations given in the
recipe adjusted for your model.
Frying: oil was not added; the ingredients have not been stirred or turned
over.
Frying products add amount of oil enough just to cover the bottom of
the bowl. Stir ingredients thoroughly while frying or turn over as required.
Stewing: not enough liquid. Add more liquid. Avoid opening the lid while stewing.
Cooking: not enough liquid (proportions were not observed). Follow recommended ratio of liquids to solids while cooking.
Baking: the bowl was not greased before baking.
Grease the bottom and sides of the bowl with butter or oil before
baking (do not pour oil inside).
INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED
Possible Causes Solving the Problem
Ingredients have been over stirred. Frying foods, do not stir the ingredients more often than every 5-7 minutes.
Cooking time was too long.
Reduce cooking time or follow recommendations given in the recipe
adjusted for the device.
BAKED GOODS ARE OVERLY MOIST
Possible Causes Solving the Problem
Improper ingredients causing excess moisture have been used (juicy fruits
or vegetables, frozen berries, sour cream, etc.)
Use ingredients according to the recipe. Try to avoid using ingredients
causing excess moisture or use them in smaller amounts.
Baked product has been left in the unit with the closed lid for too long.
We recommend taking baked product out of the unit right after the
baking cycle finishes or leaving it on the “Keep Warm” for a short
period of time only.
BAKED GOODS DO NOT RISE
Possible Causes Solving the Problem
Eggs and sugar were poorly whipped.
Use proven recipes adjusted for the device. Choosing, measuring,
and processing ingredients follow recommendations given in
the recipe.
The dough stayed for too long before being baked.
The flour wasn’t sifted or the dough was poorly kneaded.
Wrong ingredients.
Wrong recipe.
Certain REDMOND multicookers feature an overheat protection in “STEW” and “SOUP” programs. In case there is no
liquid in the bowl, the device automatically interrupts the program and switches to “Keep Warm”.
Table of Recommended Steaming Time for Various Products
Product Weight, g/pcs Water, ml
Cooking time, minutes
RMC-M10E RMC-M20E RMC-M30E
Pork / beef fillet (cut into
1.5
cm cubes) 500 500 35/45 35/40 30/30
Mutton fillet (cut into 1.5 cm cubes) 500 500 35 35 30
Chicken fillet (cut into 1.5 cm cubes) 500 500 35 30 30
Meatballs / cutlets
180 (6 pcs) /
450 (3 pcs)
500 30/40 30/40 15/30
Fish fillet 500 500 35 25 20
Shrimps (cooked, peeled, frozen) 500 500 30 20 20
Potatoes (cut into 1.5 cm cubes) 500 500 40 35 40
Carrots (cut into 1.5 cm cubes) 500 500 35 35 40
Beet (cut into 1.5 cm cubes) 500 500 50 50 1 hour 30 minutes
Vegetables (frozen) 500 500 35 30 30
Steamed eggs 3 pcs 500 25 25 30
Remember, that these are general recommendations only. In reality, cooking time may vary from the recommended
one, depending on the quality of the products used and on your personal preferences.