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Chapter 10: DXi4701 Utilities
Software Upgrades
386
Quantum DXi4701 User’s Guide
• Stop all active backup jobs (see your backup application). Any
backup jobs that are run during the upgrade will fail.
• Make sure all replication jobs are complete (see
on page 113). If replication or synchronization jobs
are nearly complete, Quantum recommends allowing them to
complete before upgrading.
• Make sure space reclamation is complete (see
on page 371). If space reclamation is nearly
complete, Quantum recommends allowing it to complete
before upgrading.
• Download a system diagnostics file and transfer the file to a
safe repository off of the DXi (see
page 360). The system diagnostics file can help in resolving
problems if they occur.
3
Confirm that you have completed all pre-upgrade actions by
selecting the
Ready to install
check box.
Note:
The
Ready to install
check box and the
Install
button are
disabled if there are any outstanding administration alerts
or service tickets.
4
To begin the upgrade process, click
Install
.
Read the onscreen information to learn what to expect during the
upgrade. The bottom status bar displays installation progress, and a
message displays if a reboot is required.
Depending on the type of upgrade, the DXi may be placed in service
mode for about an hour. While in service mode, the system will shut
down all backup and replication services. If necessary, the DXi will
restart one or more times to complete the upgrade.
Note:
If you decide not to install the software upgrade after
downloading it, click
Remove Software Upgrade File
to
remove the current download from the DXi.
Note:
Clear your Web browser cache before logging on to the remote
management console for the first time following the software
upgrade. This will ensure the remote management console
displays correctly.
Summary of Contents for DXi4701
Page 1: ...User s Guide Quantum DXi4701 with DXi 2 3 4 Software 6 68106 01 Rev C...
Page 126: ...Chapter 4 DXi4701 Configuration Wizards Support Wizard 100 Quantum DXi4701 User s Guide...
Page 138: ...Chapter 5 DXi4701 Home Page Current Activity Overview 112 Quantum DXi4701 User s Guide...
Page 384: ...Chapter 9 DXi4701 Configuration Contacts 358 Quantum DXi4701 User s Guide...
Page 418: ...Chapter 10 DXi4701 Utilities Reboot Shutdown 392 Quantum DXi4701 User s Guide...
Page 436: ...Appendix B Troubleshooting Common Problems and Solutions 410 Quantum DXi4701 User s Guide...